# BPKN 153

> Consumer complaint submission platform for various service industries. (iPhone/iPad app by Badan Perlindungan Konsumen Nasional.)

- Source: https://appshunter.io/ios/app/bpkn-153/id1533624503 (this page in markdown: same URL + `.md`)
- Developer: [Badan Perlindungan Konsumen Nasional](https://appshunter.io/developer/1696247831)
- Category: Utilities, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 13.4 · 25 MB
- Languages: English
- Released: 2020-10-07
- Data updated: 2026-06-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bpkn-153/id1533624503/reviews.md

## What is BPKN 153?

Mudahnya mengadukan keluhan konsumen melalui Aplikasi Sistem Pengaduan (BPKN)

Aplikasi Sistem Pengaduan (BPKN) hadir sebagai solusi pengaduan konsumen terkait pelayanan yang diberikan oleh penyedia layanan. Terdapat berbagai bidang industri yang dapat Anda adukan melalui kami seperti E-Commerce, Otomotif hingga Makanan & Minuman.

Mudahnya membuat pengaduan melalui aplikasi Sistem Pengaduan (BPKN) dapat memudahkan konsumen untuk menyampaikan keluhannya dan dapat membantu pihak penyedia layanan untuk terus berkembang.

Badan Perlindungan Konsumen Nasional
Membangun Kesetaraan dan Keadilan

## Key features

- Submit consumer complaints
- Covers e-commerce, automotive, food & beverage
- Facilitates communication with service providers
- Promotes consumer equality and justice

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/bpkn-153/id1533624503/reviews.md

### 5/5 — Good

*2024-06-12, version 1.1.6*

Terima kasih telah membantu proses pengaduan saya☺️

### 1/5 — Tidak membantu

*2023-06-16, version 1.1*

Tidak membantu sama sekali. Percuma saya melakukan laporan ke BPKN tp tdk ada tanggapan sama sekali. Laporan dr 2 bulan yg lalu, sampe sekarang statusnya hanya "Sedang ditinjau".
Mengecewakan👎🏻

### 1/5 — Tidak bisa digunakan

*2022-10-24, version 1.1*

No verifikasi tidak masuk ke email

### 5/5 — Sangat membantu

*2022-08-25, version 1.1*

Sangat membantu konsumen

### 5/5 — Goog government

*2021-05-11, version 1.1*

Lumayan membantu untuk konsumen yang menghadapi masalah. Lebih ditungkatkan lagi untuk aplikasinya👍🏻

## Frequently asked questions about BPKN 153

### What industries can I file a complaint about using BPKN 153?

BPKN 153 allows you to submit complaints related to various industries, including E-Commerce, Automotive, and Food & Beverage. The app aims to cover a wide range of service providers.

### Is BPKN 153 free to use?

Yes, BPKN 153 is available for free. There are no charges associated with downloading or using the application for submitting complaints.

### What devices is BPKN 153 available on?

BPKN 153 is designed for Apple devices and is supported on iPhone, iPad, and iPod. It is not currently available for Android devices.

### How often is BPKN 153 updated?

The application was last updated on February 22, 2025, indicating regular maintenance and potential feature additions. The current version is 1.1.8.

### What is the age rating for BPKN 153?

BPKN 153 has an age rating of 4+, making it suitable for users of all ages. This indicates no mature content is present within the application.

### Does BPKN 153 have ads?

No, BPKN 153 does not contain advertisements. The application is free to use and does not display any promotional content.

### Who developed BPKN 153?

BPKN 153 was developed by Badan Perlindungan Konsumen Nasional, which translates to the National Consumer Protection Agency. This suggests the app is an official tool for consumer advocacy.

## Version history (last 5 releases)

### 1.1.8 — 2025-02-22

Add form logistic and pariwisata sector

### 1.1.7 — 2025-01-13

Fixing Bug Date Picker in form

### 1.1.6 — 2024-04-16

bug fix and performance improvements

### 1.1.5 — 2023-07-07

Bug Fixes and Performance Improvement

### 1.1 — 2020-12-14

Bug Fixing and Performance Improvement

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## Related topics

[bpkn 153](https://appshunter.io/ios/topics/bpkn-153)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*