# BPL To Go — user reviews > 27 indexed App Store user reviews of BPL To Go by TRUSTEES OF THE PUBLIC LIBRARY OF THE CITY OF BOSTON, rated 4.14/5 from 22 ratings. - Source: https://appshunter.io/ios/app/bpl-to-go/id663924446/reviews - App overview in markdown: https://appshunter.io/ios/app/bpl-to-go/id663924446.md - Rating breakdown: 5★ 15 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 3 ## Newest reviews (7 of 27) ### 1/5 — NEEDS UPDATE *2020-01-04, version 1.9.1* app doesn’t work. Needs updating. What’re you people doing? ### 1/5 — Endless loop - won’t open *2019-12-28, version 1.9.1* Endless loop. Won’t open ### 1/5 — App doesn’t work *2019-12-25, version 1.9.1* Take app down or correct bugs! —- Disappointed Bostonian ### 1/5 — Help *2019-12-22, version 1.9.1* No way to update... What are you doing to us? ### 1/5 — Update does not happen *2019-12-16, version 1.9.1* I have tried many times but just goes in an endless circle back to App Store then back to needs an update message. ### 1/5 — App doesn’t work *2019-12-02, version 1.9.1* App needs an update but the update doesn’t exist ### 1/5 — Disappointing! *2013-10-22, version 1.1* This app only worked for one day and then, crashed. Great idea, poor execution. ## Most critical reviews (10 lowest-rated) ### 1/5 — App will not login *2025-10-23, version 2.19.0* Despite having no problem logging into the BPL website, the app will not log me in. When I enter my barcode and PIN, I get an error message. I messed around with this for way too long, and it was a complete waste of time. ### 1/5 — Sorry but garbage *2020-09-23, version 2.3* Sorry but this app is just garbage. I can’t find the books checked out to me anywhere in the app, I can’t open them in Kindle, and I can’t browse the entire library (by category), just the new acquisitions. And it doesn’t sort series by number. And you can change the color at night to dark — but it doesn’t change the app’s borders which remain bright white (and there’s no full screen option). A monkey could’ve designed a better app. Did BPL’s tech person design this app by him/herself or did an actual app designer get paid for this? If so, BPL — you should ask for your money back. ### 1/5 — App doesn’t work *2020-02-09, version 1.9.1* The app doesn’t work. It saying that there’s version that needs updating and it directs back to the App Store. Please, a quick fix. Thank You ### 1/5 — App Doesn’t Work *2020-02-07, version 1.9.1* Immediately after downloading a pop up alert comes up and says this version is outdated. There is no updated version. Ridiculous. ### 1/5 — Requires nonexistent update *2020-02-07, version 1.9.1* The app literally doesn’t work. It says it requires an update then loops you back to the App Store and there is no update. ### 1/5 — Doesn’t work *2020-01-30, version 1.9.1* The app requires an update that doesn’t exist. It loops you to the App Store and only gives you the option to reopen the app which then host takes you back to the App Store. Etc. etc. etc. ### 1/5 — It doesn’t work and I mean that literally *2020-01-25, version 1.9.1* Just downloaded this app, I opened it and it popped up with a notice saying the version was no longer supported, took me back to the App Store, where there is no option to update. So...no good. ### 1/5 — Endless loop between app and update. *2020-01-17, version 1.9.1* App does not work at all - it loops between the update, which immediately takes you back to the App, where the cycle begins again ### 1/5 — Developors can you take a look *2020-01-14, version 1.9.1* I believe some one posted a review with the same exact issue i am reporting on. BPL app just keeps circling between the app store and the app itself asking for update. I wonder if the BPL management or the developers are sleeping. ### 1/5 — App update not working *2020-01-13, version 1.9.1* Keep trying to do requires update – some bug in system won’t allow it. Can’t use app at all now. ## Most praised reviews (10 highest-rated) ### 5/5 — Great for finding resources *2026-03-28, version 2.22.2* I love the way this app gives me access to books and resources in the library. Seeing when books arrive at my branch for pick up is terrific! ### 5/5 — Boston public Library *2020-03-07, version 1.9.1* It means so much to have Boston Library so I can be in touch. ### 5/5 — Great app! *2016-01-31, version 1.6* Love this app. It works better than you'd expect from an essentially governmental entity. It's pretty user friendly. I can look for books, put holds on them, then I get an email when my book is ready to pick up. Maybe there is a notification feature for this, but I hate getting notifications so not sure. It also lets me know when my books are due and if I've incurred any fines. Because it's as easy to use as the Amazon app, it's basically saving me money. ### 5/5 — Its very convenient *2014-08-13, version 1.4* I always am sick of logging in to my laptop to put a book on hold or whatsoever and this app is just great for doing what I need to do to manage my account. The app is useful to me when I'm on the go and it doesn't lag or crash (for me). ### 5/5 — FINALLY! *2014-01-23, version 1.2* I have been waiting for this app for so long. So far it works and looks great. Thanks BPL! ### 5/5 — App and program review *2013-08-12, version 1.0* Great app. Love that the BPL is always upgrading and improving their services. Especially love the summer concert series. This summer is really terrific. Love the way the coordinator introduces the musicians - she really knows her musicians! ### 4/5 — Really excited to use *2020-06-19, version 2.3* I’ve been wanting a BPL app for over a year, so I’m extremely happy there is one now! It’s really straightforward to use, but there’s one thing I can’t seem to figure out. You have to make an appointment to go pick up books, and I can’t find how to do that in the app. But overall I’m so excited that there’s an app now! ### 4/5 — Good app, could use more polish *2014-01-10, version 1.2* Covers all the basics, with management of your BPL account being very useful (e.g. renewing on the go). It is annoying that the UI is unresponsive until the "recently viewed" carousel has loaded, when I never look at it. ### 4/5 — Very Good!!! *2013-08-16, version 1.0* I really love this app!!! It is very nice! You guys did a great job! Congrats!!! ### 2/5 — Can’t upload the app to my phone *2020-12-14, version 2.3* I downloaded the app, put my library card in, set up the account. Saw the book I had checked out. Went to my home screen and didn’t see the app. Can only access the app through the app store. Not sure what I am doing wrong. Gave it one extra star because of the ease of use in logging in. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-19.*