# BR Telco Mobile Banking — user reviews > 71 indexed App Store user reviews of BR Telco Mobile Banking by Baton Rouge Telco Federal Credit Union, rated 4.83/5 from 2,700 ratings. - Source: https://appshunter.io/ios/app/br-telco-mobile-banking/id487326720/reviews - App overview in markdown: https://appshunter.io/ios/app/br-telco-mobile-banking/id487326720.md - Rating breakdown: 5★ 2,235 · 4★ 128 · 3★ 42 · 2★ 11 · 1★ 43 ## What do users think of BR Telco Mobile Banking? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient mobile banking - 💯 Consistent info across app and website - 🙌 Helpful and friendly customer service - 🏆 Great credit union overall **Cons** - 🐛 Mobile deposit issues - 🔍 Lack of features (e.g. Zelle, card management) - ⚠️ Unreliable app performance - 💸 Frustrating overdraft fees - 🕰️ Slow transaction processing **Commonly reported bugs** - App crashes - Inconsistent account balances - Issues with external account transfers **Most requested features** - Add Zelle integration - Improve mobile deposit functionality - Allow card management within the app - Show pending transactions - Faster transaction clearing ## Newest reviews (11 of 71) ### 4/5 — Mobile deposit disappears *2024-12-25, version 2024.10.1.10* Works well. However, I am not able to use the mobile deposit feature. It was on my app at one point and is now no longer there. ### 5/5 — All around great.. *2021-01-07, version 6.5.5.41* Love banking with BRT!! ### 5/5 — Awesome credit union and mobile banking! *2020-07-22, version 6.3.1.38* Telco is the best! Always improving and innovating. 5 stars! ### 5/5 — Good *2020-04-25, version 6.2.1.36* The app is great convenient and fast ### 5/5 — Fantastic!! *2019-07-25, version 5.12.2.28* This app gives great access to my account. I am able to do so many things, fast and easy! ### 5/5 — Love *2019-05-18, version 5.11.0.27* I love love this it is so handy and helpful ### 5/5 — Service *2019-02-28, version 5.11.0.27* Telco has been such a good bank for me. The employees there are so very helpful when it comes to answering questions or making changes with my account. I’m truly thankful to be a member of this credit union/bank. ### 5/5 — App Works For What I Need *2019-02-23, version 5.11.0.27* The app gives me the info I need on my accounts and allows me to pay my credit card and loan directly from the app. I haven’t had any issues from it and the interface is clean and simple, not overly complicated, which is nice. ### 5/5 — Review *2018-11-06, version 5.10.25* Employees are always so helpful! ### 3/5 — Checks *2018-10-23, version 5.10.25* Everything is great except the checks taking a long time to be accepted and show on the account . Other than that no complaints (: ### 5/5 — The Overdraft *2018-07-18, version 5.9.1.24* I Love The Bank But I Just Hate The 30 Dollar Overdraft Checking Fee.. And I Have Money In My Savings ## Most critical reviews (10 lowest-rated) ### 1/5 — A *2025-07-02, version 2025.2.2.3* Customer service is horrible ### 1/5 — Works when it wants *2024-08-23, version 2024.4.0.10* Half the time the app doesn’t work, it only works when it wants to even after updating it. ### 1/5 — App needs improvement *2024-01-06, version 2023.10.1.1* I hate that I can’t see pending deposits like I can with my other bank. I also hate that telco doesn’t have Zelle. They need to upgrade asap ### 1/5 — Mobile app *2023-10-30, version 2023.3.2* Mobile app has progressively gotten worse over the past 6 months. Horrible customer service as well. ### 1/5 — Cash app direct deposit it takes forever for it to show that the money is there *2021-11-22, version 2021.6.0.50* It i ### 1/5 — Making payments *2021-10-23, version 2021.6.0.50* Making payments using an ACC outside of Telco is NOT USER FRIENDLY!!! Very, very frustrating and time consuming. ### 1/5 — Don’t use!!! *2021-08-13, version 2021.6.0.50* Got scammed transferring 200$ from my cash app to telco. The money was stolen as I was transferring it. I disputed this transaction, got the 200$, and Telco said they contacted cash app and I had the money. So they took the 200$ back. I do not have the money. They made to be a liar. Never got the money. Chase would have given back in a second. This is the worst bank I have ever had. ### 1/5 — Not enough features *2019-07-18, version 5.12.2.28* Needs more features such as zelle and getting the routing number. I can’t lock my card, change the pin, or order a new card from the app. ### 2/5 — Me Por technology *2022-04-25, version 2021.11.0.52* Have improved over the last eight ### 2/5 — Add deposit checks *2013-11-17, version 3.5.2.7* Add deposit checks easier to deal with instead of trying to find a telco bank across the world ## Most praised reviews (10 highest-rated) ### 5/5 — Telco *2026-05-27, version 2026.01.01* Telco is awesome really nice employees ### 5/5 — Excellent Credit Union *2026-02-18, version 2025.10.1.1* I have had a wonderful experience with BR Telco. The staff is always professional, friendly, and willing to help with any questions I have. The mobile banking app is easy to use, convenient, and makes managing my accounts simple and stress free. I truly appreciate the level of customer service and the way they treat their members with care and respect. I highly recommend BR Telco to anyone looking for a reliable and trustworthy credit union. ### 5/5 — Customer service *2026-01-20, version 2025.10.1.1* Great people love telco ### 5/5 — Easy to use! *2025-08-18, version 2025.5.0.1* The info on the APP and my website are consistent! Plus the easy to use ### 5/5 — Ms Tiarra did the best job *2025-07-24, version 2025.5.0.1* she help me so quick even it out of working time ### 5/5 — Bank *2024-09-16, version 2024.4.0.10* The best bank in Hammond Louisiana ### 5/5 — Great bank *2023-10-20, version 2023.3.2* They really a good bank to bank with ### 5/5 — Doiga *2023-10-09, version 2023.3.2* Always a pleasure to do business with ### 5/5 — Pending transactions *2022-03-11, version 2021.11.0.52* The only thing that is problematic is the process time for a transaction. I wish pending transactions would clear quicker, other than that; this is a wonderful credit union. ### 5/5 — Best App *2021-11-13, version 2021.6.0.50* Telco has the easiest app. To keep up with all your accounts . I Would recommend to anyone ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*