# BRAC Bank Astha — user reviews > 216 indexed App Store user reviews of BRAC Bank Astha by BRAC Bank Limited, rated 4.10/5 from 922 ratings. - Source: https://appshunter.io/ios/app/brac-bank-astha/id1525525061/reviews - App overview in markdown: https://appshunter.io/ios/app/brac-bank-astha/id1525525061.md - Rating breakdown: 5★ 604 · 4★ 123 · 3★ 34 · 2★ 39 · 1★ 122 ## What do users think of BRAC Bank Astha? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Smooth and fast transactions - 💡 Helpful features for daily banking - 👍 Convenient mobile banking experience **Cons** - 🐛 Frequent crashes and loading issues - 🐛 Unreliable login and OTP functionality - 🐛 Compatibility issues on iOS devices - 🔍 Cluttered and confusing UI design **Commonly reported bugs** - Account information not visible - Copy/paste functionality not working - Face ID not working as expected - Inability to switch between accounts **Most requested features** - Add email OTP option - Improve beneficiary management - Implement biometric login - Provide statement download in Excel format - Add virtual debit card feature ## Newest reviews (17 of 216) ### 3/5 — Worst experience in iPad *2026-07-27, version 2.3.5* Please fix all the bugs … ### 2/5 — Slow & Loading issue *2026-06-28, version 2.3.3* app টা খুবই স্লো কাজ করে , লোডিং ইস্যু! ফাংশন গুলোতে ঠিকঠাক কাজ করেনা। পুরা buggy একটা app. ইন্টারফেসটা user friendly লাগেনা! এগুলি নিয়ে কাজ করা উচিত ### 3/5 — Need Remittance Certificate Download *2026-06-21, version 2.3.2* We need remittance certificate download option like bKash, it is too much hassle to visit a branch for it. You already provide options for many certificates, add this too. ### 1/5 — Very slow & not friendly *2026-05-12, version 2.3.0* Slow and Bkash numbers delete option not available ### 1/5 — VPN Block is Trash *2026-05-08, version 2.3.0* Why do I have to turn off my VPN every single time I want to use this app? It’s 2026, forcing users to disable their vpn just to check a balance is backwards and incredibly annoying. Fix the app so it works with VPNs. Stop making digital banking a chore. ### 1/5 — Bug issues *2026-04-15, version 2.3.0* This app doesn’t show my fdr maturity amount cuz of that I can’t apply for fdr Plz fixed this asap ### 4/5 — Updates everyday *2026-03-11, version 2.3.0* The only con is it keeps updating everyday!! Which is pretty annoying. Other than that it’s quite good. ### 1/5 — Limitations *2026-03-03, version 2.2.8* Ki ek bank use kori 30 bar ar beshi tk uthaile block mere rakhe ar tk uthaite pari na . Students ra ki ek sathe onek gula tk uthai rakhte pare naki je limits diye rakhse limit dile amount e dibe . ### 1/5 — very bad *2026-03-02, version 2.2.8* I opened an account at Hobiganj branch. It’s been 3 month I don’t get card or check. I went to the bank and a women wait me for 1h and tell me sorry you come tomorrow. I ask for close my account and give me my money which I have deposit. But she tell me come tomorrow. This is their service ### 4/5 — Beneficiary Add *2026-02-19, version 2.2.8* I am few time try to add beneficiary for permanent used but same problem is short name always come message no space last character try to one digit number and one to ten characters not working money in or out ok one time send money. This is little problem apps user Apps developers should get touched this point ### 2/5 — App *2026-01-08, version 8.5* App not smooth ### 1/5 — Extremely Buggy *2026-01-04, version 8.5* It just keeps on saying unable to process in every step. If you repeat the whatever you want to do multiple times then you can work with it. ### 1/5 — Add Icon support for iOS 26 *2026-01-01, version 2.2.2* Add dark and light mode icon support ### 1/5 — Slow and failed log in *2026-01-01, version 2.2.2* App is very slow and boring app ### 1/5 — Having huge issues on ios!! *2025-12-27, version 2.2.2* Don’t know what happened recently, but it shows in loading in iOS. Surprisingly it shows that Android OS needs to be updated!! How android will be updated in iOS!! ### 1/5 — Doesn’t. Work in IPad *2025-12-23, version 2.2.2* The new version doesn’t work properly in Ipad. When the application starts up, it complains saying you need to update your android version. Although, it is running on IPad IOS. Both IOS and Astha is on most current version. ### 1/5 — World’s number 1 disgusting app ever seen *2025-12-05, version 2.2.2* They have billions of dollars but don’t have ability to hire a good designer to make this app useful, nothing is readable, text icon is too small. Outline icon is too small with guu color into it. Please, make the app useful for consumers. ## Most critical reviews (10 lowest-rated) ### 1/5 — Error *2026-08-23, version 2.3.9* New version is not working, it’s saying unable to proceed, try again. Customer care said server is ok and no problem found but I’m unable to use since one week and not getting any solution. Shame on this system ### 1/5 — App stuck at first loading page *2026-08-16, version 2.3.9* I am using this app smoothly for 1 year but after this update it doesn’t working anymore. I can’t turn it on . When i contacted with your customer support team they suggested to use it by mobile data and after turning on with mobile data same thing is happening. It stuck at the first loading page . Brac bank kindly value your customer a bit . We are using your service for a charge doesn’t mean you will do whatever you want . Fix this soon please ### 1/5 — Poor management *2026-08-08, version 2.3.5* Poor service. Face registration doesn’t work. Face lock doesn’t work. Login issue occurs several time. Fix this asap ### 1/5 — Terrible UX – No password autofill and VPN support *2026-08-04, version 2.3.5* Absolute garbage app. They force you to create a complex password, but then completely block password autofill and won't even let you copy and paste it from a password manager! Who actually wants to manually type out a long, complicated password every single time they log in? To make matters worse, it doesn't work with a VPN and forces you to turn it off just to use the app. It is an unbelievably frustrating user experience for a modern banking app. Please fix this nonsense. ### 1/5 — Completely unreliable with frequent transaction failed errors *2026-07-29, version 2.3.5* Unreliable ### 1/5 — FALTU *2026-07-15, version 2.3.5* In one word, FALTU. Without adding card, there is no way to transfer money from the app. ### 1/5 — App feel very slow *2026-07-05, version 2.3.5* App are very slow. Data loading take too much time. As a software engineer i know brac bank using older tech. They should modernize there apps ### 1/5 — You can’t even paste the pw *2026-06-23, version 2.3.3* They force you to set a strong complex password but you have to memorise and type it. You can’t even paste it if you have save the password to any password manager app. Apple nativ password app also not working. I never used any stupid app like this before. It was working a month ago or two. Lastly you cannot use 2 devices in business account too. Please be informed that most business accounts need multiple device access, because business owners amd business managers don’t share a single device. And most business is managed by one or multiple personnel e.g. accountants, managers ### 1/5 — Worst *2026-05-19, version 2.3.0* Maintenance mode always 😂😂😂 really ### 1/5 — Do better *2026-05-17, version 2.3.0* UI looks ancient. During login it’s loading for over 30s. App showing information which isn’t helpful at all for end user. Any operations i want to do is loading for at least 20s. The whole experience is horrible. I am using fairly fast wifi so this network slowness act won’t work btw. Make better app man. ## Most praised reviews (10 highest-rated) ### 5/5 — Functional UIUX That Works and Fast *2026-06-29, version 2.3.3* The astha app has simple UI that may feel old but it’s functional and well mapped. The sections and tabs are easily discoverable. The UX and speed is on par. Overall good performance and security. This is an app that delivers while being not too loud on the market. ### 5/5 — Apps *2026-05-21, version 2.3.0* Excellent ### 5/5 — Very good app *2025-12-11, version 2.2.2* Very helpful ### 5/5 — Best *2025-09-01, version 2.1.1* The best app ever in bd finace sector. ### 5/5 — App *2025-08-24, version 2.1.0* Smart App ever ### 5/5 — Best Banking App *2025-08-02, version 2.1.0* Very easy to use and very helpful. ### 5/5 — Super App *2025-07-30, version 2.0.7* This has been the super app of Bangladeshi Banking industry ### 5/5 — good *2025-03-08, version 1.9.8* Good ### 5/5 — Friendly Feedback *2025-03-05, version 1.9.8* There is no doubt that feature wise BRAC Bank Astha is one of the best banking app but I would love to add few things 1. More Refined UI like Bkash 2. Uploading profile picture option rather than capturing 3. Make the card bigger on home screen 4. Dark Mode these few Thing as an regular user I would love to see other than that wonderful job. ### 5/5 — Best banking app on the market *2025-02-21, version 1.9.8* Hands down the most functional and user friendly banking app out there. None of the others come even close. Pretty much eliminates the need to visit a physical branch --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*