# Brainy Care — user reviews

> 9 indexed App Store user reviews of Brainy Care by Kiosk App, rated 2.30/5 from 19 ratings.

- Source: https://appshunter.io/ios/app/brainy-care/id1635765045/reviews
- App overview in markdown: https://appshunter.io/ios/app/brainy-care/id1635765045.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 12

## Most critical reviews (9 lowest-rated)

### 1/5 — Does not work

*2025-09-17*

Never works. Goes to a black screen every time I try to use it

### 1/5 — App is okay. Staff is terrible

*2025-02-20*

I’ve gone 4 months with writing them every week. Still no response. They don’t answer the phone because they swear by the app. Needless to say, I’m currently in the process of finding a new Dr in Odessa. They wayyyyy overcharge my insurance too

### 1/5 — no good

*2025-02-02*

I cannot login. It used to work and now it doesn’t.

### 1/5 — Doesn’t work

*2025-01-08*

App does not notify you when you receive messages. Please update and fix app

### 1/5 — The app DOES NOT WORK

*2024-08-12*

I cannot type a message to my Dr.

### 1/5 — Useless - Worst app I’ve come across

*2024-02-22*

Why the dr’s office moved to using this app I do not understand! No one answers the phone when I call because they expect all communication to come through this app. If they want communication through this app, someone should make sure it works. GET ON THIS APP AND FIX IT OR DROP IT!!

### 1/5 — Not working

*2022-12-15*

I had to download this app for my Drs office.  However, it will not move off the login screen even after the phone number and code that is sent has been inputted.  Cannot get into the patient portal for myself.

### 2/5 — Does not work.

*2024-01-31*

I can’t get a hold of anybody at the office to talk to somebody about my upcoming appt.  It tells me to use  the brainy care app for faster service but it logs me in and kicks me right back out.  A few weeks ago I told them and somebody was going to look into it but I never heard back and it’s still not working.

### 5/5 — Simple and Easy

*2025-02-07*

I have been using this App for the practice I am associated with, it works as expected, very simple to use and easy options once you install

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*