# Branch Hub

> UK Post Office management tool for performance, orders, and support. (iPhone/iPad app by Post Office Limited.)

- Source: https://appshunter.io/ios/app/branch-hub/id1605176184 (this page in markdown: same URL + `.md`)
- Developer: [Post Office Limited](https://appshunter.io/developer/428552727)
- Category: Business, Productivity
- Price: Free
- Rating: 2.33/5 from 3 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 127 MB
- Languages: American English, Arabic, Bulgarian, Croatian, Czech, Dutch, Finnish, French (France), German (Germany), Hebrew and 16 more
- Released: 2022-02-12
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/branch-hub/id1605176184/reviews.md

## What is Branch Hub?

The official Post Office® app for Postmasters, Branch Managers, supervisors, assistants and clerks in the UK, Branch Hub is the go-to place for quick and easy access to help you run your business.  

Here are some highlights of the features you can access via the app:

Performance data

- Full control over which data staff can see across your branch or branches

- Get updates on how your branch or branches are performing on sales and operations, for example:

View weekly remuneration by product group
View weekly Mails sales by volume, value and penetration rate
View weekly customer sessions and transaction volumes
View sales and penetration by staff member
View monthly operational performance data


Ordering

- Create new stock and coin orders
- View and amend current stock and coin orders
- View planned orders

Help and Support

- Find help from the hundreds of knowledge articles including training guides, tutorials and support material
- Raise IT support requests for any in-branch issues, such as problems with printing
- Track your IT support issues and ask for updates
- Live chat with support agents or use our virtual agent to get help
- Send feedback or raise formal complaints


Messaging

- Receive operational branch messages and notifications

In addition to all this the mobile app offers greater flexibility:

- Use on the go, anytime anywhere
- Simplified and intuitive navigation
- Get alerts for updates with push notifications

App Privacy:
For information on how your data is handled please see our Branch Hub postmaster privacy notice https://postoffice.service-now.com/bh?id=privacy_policy_page

## Key features

- Performance data monitoring
- Stock and coin order management
- IT support request system
- Knowledge base and training guides
- Live chat with support agents
- Operational messaging and notifications

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/branch-hub/id1605176184/reviews.md

### 1/5 — Post Office

*2026-07-28*

Rubbish

### 5/5 — Amazing

*2022-05-09*

Brilliant app very easy to use

### 3/5 — Suni Lehal

*2022-04-26*

Type 'postoffice' in web address at the front it will self fill rest of address 
type nickname 
Press enter then 
Go to 'open branch hub' top option 
Fill in details 
Done

### 1/5 — Useless

*2022-03-28*

Another load of rubbish from post office, can’t even log on to this app

### 1/5 — Unusable

*2022-03-16*

No instructions on how to use can’t even get logged on

## Frequently asked questions about Branch Hub

### What is Branch Hub used for?

Branch Hub is the official app for UK Post Office managers and staff to help run their business. It provides access to performance data, stock ordering, IT support, and operational messages.

### What kind of performance data can I see in Branch Hub?

You can view weekly remuneration by product group, weekly Mails sales by volume, value, and penetration rate, weekly customer sessions and transaction volumes, sales and penetration by staff member, and monthly operational performance data.

### How does Branch Hub help with ordering?

Branch Hub allows you to create new stock and coin orders, view and amend current orders, and check planned orders.

### What support options are available in Branch Hub?

You can find help in hundreds of knowledge articles, raise IT support requests for in-branch issues, track your IT support tickets, and use live chat with support agents or a virtual agent.

### Does Branch Hub have ads?

No, Branch Hub does not contain advertisements.

### On what devices can I use Branch Hub?

Branch Hub is available for iPhone and iPad devices.

### How often is Branch Hub updated?

The latest version, 21.1.1, was last updated on April 7, 2026. Specific update frequency is not detailed, but the app is actively maintained.

### What is the age rating for Branch Hub?

Branch Hub has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 21.1.1 — 2026-04-07

We’ve made minor bug fixes and performance enhancements to ensure a smoother and more reliable experience.

### 20.6.0 — 2026-01-25

We’ve made minor bug fixes and performance enhancements to ensure a smoother and more reliable experience

### 20.3.1 — 2025-10-26

We’ve made minor bug fixes and performance enhancements to ensure a smoother and more reliable experience

### 18.4.0 — 2025-01-26

We’ve made minor bug fixes and performance enhancements to ensure a smoother and more reliable experience.

### 16.0.1 — 2023-11-14

In this latest version of the app, we've supercharged the ServiceNow platform that powers Branch Hub to the most recent version of the software to improve the performance of the app, as well as address some key bug fixes and experience feedback. We've also made some improvements to the notifications experience, updated the navigation to include some of our most recent features, and lots more.

## More apps by Post Office Limited

- [Post Office Travel](https://appshunter.io/ios/app/post-office-travel/id1385844874)
- [Post Office EasyID](https://appshunter.io/ios/app/post-office-easyid/id1552010191)

All apps by Post Office Limited: https://appshunter.io/developer/428552727

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*