# BrandMate — user reviews

> 15 indexed App Store user reviews of BrandMate by Cosmos 21+.

- Source: https://appshunter.io/ios/app/brandmate/id515191570/reviews
- App overview in markdown: https://appshunter.io/ios/app/brandmate/id515191570.md

## Most critical reviews (10 lowest-rated)

### 1/5 — 😭

*2022-04-06, version 2.8.2*

why this never work!!!!!!!!!!!! 💔😢

### 1/5 — Glitchy and unreliable

*2020-07-06, version 2.6.2*

Very glitchy and slow app.  Painful to use.

### 1/5 — Dark mode

*2020-02-21, version 2.6.0*

I have my phone in dark mode 24/7 and everytime I log in I need to then change it to light and then back to dark. Seems like a small issue but pretty irritating

### 1/5 — Terrible app

*2019-05-09*

There is no functional way to use this app, very clunky and no real way to sign up.

### 1/5 — Unable to retemp

*2018-10-06, version 2.0.0*

Previous versions of BrandM8 you could exit and re enter the testing of a hot product without having to retake all temperatures. 

I understand that this can be seen as an improvement to ensure nothing dodgy takes place but it makes it extremely difficult to take the temperature of thinner meats like 10:1 as the needle often pokes through the patties making the air or the tray display an incorrect reading.

### 2/5 — Checklists not sending

*2025-05-10, version 4.0.2*

Start up checklist is not sending off with the new update

### 2/5 — Need more updates..

*2021-09-09, version 2.7.5*

I use this app every day and need improvement!

### 2/5 — Location

*2018-11-28, version 2.1.0*

Location location location 
It won’t connect & I search for parramatta & nothing comes up 
Restarted my phone re downloaded the app & restarted the app nothing

### 3/5 — Auto capture is troublesome

*2024-02-15, version 3.1.1*

I don’t like the new auto-capture feature. It detects the temperature too fast and doesn’t provide enough time to measure accurately.

### 3/5 — advice about app slow response

*2020-07-06, version 2.6.2*

hi dev
the app is very slow, especially when internet connect is not very good.  please adjust it to be saving data locally, and when we finished filling all forms, let the app send all data togather to server at once.

## Most praised reviews (5 highest-rated)

### 5/5 — Face ID

*2023-03-08, version 3.0.0*

How do u use Face ID for this app?

### 5/5 — New App Update

*2018-10-19, version 2.0.1*

The new design & workflow is a winner. It made the training & execution experience a lot smoother and easier on the eye. Thanks guys!

### 5/5 — Awesome App

*2012-04-06, version 1.0*

BrandM8 is awesome, just what I have been looking for. It's ideal for operational store audits and allows us to benchmark store performance.

### 4/5 — Issue with connection after update

*2025-05-09, version 4.0.1*

Issue with connection after update

### 4/5 — How to use in phone, could not login in phone after download

*2023-11-16, version 3.0.3*

Better than paper version, makes life easy and helps to finish faster all health and safety  checklists. I also want to use in my personal phone but I can't login and I can't use in my phone. Somebody help me or guide me please to use brandmate in personal phone.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*