# Brandy Melville US — user reviews > 158 indexed App Store user reviews of Brandy Melville US by Brandy Melville, rated 4.80/5 from 14,715 ratings. - Source: https://appshunter.io/ios/app/brandy-melville-us/id1533444101/reviews - App overview in markdown: https://appshunter.io/ios/app/brandy-melville-us/id1533444101.md - Rating breakdown: 5★ 13,015 · 4★ 934 · 3★ 273 · 2★ 102 · 1★ 391 ## What do users think of Brandy Melville US? Overall sentiment: neutral **Pros** - 👍 Convenient app for shopping - 💎 Good quality and affordable clothes - 🚀 Fast and smooth app experience - 📦 Decent shipping and delivery - 🎨 Wide range of styles and colors **Cons** - 🐛 Glitchy and buggy app - 🤔 Limited size options - 🗣️ Lack of diversity in models - 💰 Expensive shipping costs - 🔍 Inconsistent search and filtering **Commonly reported bugs** - Disappearing items in cart - Login issues with existing accounts - Incorrect order tracking and shipping updates - Inconsistent display of product colors **Most requested features** - Combine listings for the same product - Add more size options - Improve search and filtering - Provide free shipping for larger orders - Include more diverse models ## Newest reviews (15 of 158) ### 2/5 — No way to see more colors *2026-08-31, version 10.2* You can’t scroll to see the other colors they should really check that out. ### 2/5 — takes WAY long to deliver *2026-08-21, version 10.2* I bought my clothes Aug 11 and they keep getting delayed constantly it now says it’s showing up Aug 25 I was supposed to show up yesterday. Every time I order from here it takes 3-4 weeks! It makes me so angry and shipping it already 8 WHOLE DOLLARS why would I want to pay even more for “express” ### 4/5 — Brandy!!! *2026-07-22, version 10.1* Ok I’m gonna be honest. The app works very well. It’s very well organized and very cutesy. It’s also very easy to check out. But the clothes… are great!!!! BUT I have some hot takes. They have supper cute and awesome stuff but it’s sells out so fast AND may never be able to purchase it again! And they also have limited sizes and colors for their clothing. If they just have more colors and sizes it would make their app ten times better. Also, the modeling is awful! They need more photos and better models, but it’s fine in the end. Also sometimes there clothes can fit a little weird, but it’s still SO CUTEE! All in all, apps amazing, clothes are so cute, but maybe just get more sizes and colors for there clothes. ### 3/5 — I love this brand but disappointed with website *2026-07-10, version 9.9* I love the clothes but needs sizing, returns, and you cannot scroll to se the different colors of some items like the Amara tank you cannot se all the colors on the actual website please please please get this fixed ### 2/5 — I can not make a account for sum reason *2026-06-12, version 9.8* for some reason i can not make a account it blocks me out and tell me to try again later every single times cause it states "Retry. or check your connection" like yea im on wifi idk what it is talking about and ive even taken a break from trying to make a account and try WEEKS later and it still tells me the same thing. idk what is going on but i am very upset. ### 4/5 — SIZES *2026-04-04, version 9.6* PLEASE PLEASE make the sizes smaller again the clothes on me are huge and this brand was the ONLY one that was actually flattering and fits me when the sizes were smaller ### 3/5 — Sizes *2026-01-04, version 9.3* I understand this brand makes “one size fits all” and it’s usually smaller fitting since this brand has usually supported smaller people. But I think it would be a grey idea to sell xxxs-m. Us small girlies never have small enough. PLEASEE!!! ### 4/5 — ordering process *2025-08-01, version 8.8* don’t get me wrong love brandy i have lots of their clothes but that’s only because of in store.. the online process is a mess because i clicked order and it didn’t even go thru like a verification process or anything.. and all u had to do was put in ur email and it has access to ur credit and debit cards.. so when i clicked order the purchase was complete and i was baffled because it doesn’t even verify or whatever u need to do to typically order stuff and when i tried cancelling the order it wouldn’t let me.. not only that but if u want to ship it back U HAVE TO PAY TO SHIP IT BACK WHICH IS LITERALLY THE COST OF MY ORDER PRACTICALLY so then at that point u might as well just keep the stuff. i’m happy with what i got, but i hope they can fix this.. ### 3/5 — better shipping asap!!!! *2025-07-06, version 8.8* the clothes are so perfect and cute but the shipping is honestly ridiculous and incredibly disappointing. my order took a week to ship and then stayed in the same spot for three days, only forty minutes away from me. so ridiculous. i wish i could like their online store but i cant. ### 1/5 — app no longer working *2025-06-25, version 8.8* when i add anything to my cart it disappears. I will press add to cart and go to my cart and it doesn’t show up. It’s been like this for months. ### 1/5 — Steals Concepts from Small Businesses *2025-06-03, version 8.7* They were selling a $23 dollar top with the small businesses’ logo “Kissing Cowboys” and a picture that the owner made for their businesses’ first birthday party. Brandy has deactivated their comment section and hasn’t made a formal statement yet because they thought they would get away with it like multiple times before. Don’t purchase from them and I only downloaded the app to make this comment and my phone has slowed down so much so don’t even get the app honestly. GIVE THE CREATOR AN APOLOGY!!!! ### 1/5 — actually garbage *2025-05-04, version 8.7* who’s coding this app?? brandy melville hit me up for an interview bc these people clearly have the same amount as experience as i do (aka: none). latest update doesn’t even let me add things to my cart anymore. i click add to cart and nothing shows up. awesome if you don’t want people buying things i guess? ### 4/5 — kinda expensive!! *2025-05-04, version 8.7* Hear me out I love Brandy Melville, it has the cutest clothes ever !! And they are perfect, but the prices are kinda expensive. The other day I was looking for a shirt and it said it was almost 30 dollars. I know some might think it’s not expensive but I get my shirts under 20 dollars and they’re cute and comfy ! But the prices are killing me !! If the prices went lower then I think alot of people would buy these clothes if it wasn’t for the prices. xx ‘ 💋 ### 1/5 — size *2025-05-02, version 8.7* i’m a size medium and small but i don’t like how the sizing is literally extra small like i can’t fit into brandy melville clothes and im not the smallest but i’m not big at all ### 1/5 — garbage *2025-04-21, version 8.7* this app is trash. i’ve ordered from it twice before with no issues but now i can’t add anything into my cart. it says it’s added then proceeds to be nothing there. it constantly crashes nonstop. fix this. ## Most critical reviews (10 lowest-rated) ### 1/5 — RESTOCK *2026-08-22, version 10.2* Restock now. ### 1/5 — Brandy Shipping *2026-08-02, version 10.1* I ordered 70$ worth of stuff all the way in May and the shipping carrier they used FedEx somehow damaged the package and Brandy won’t even give me a refund even though the package has clearly hasn’t been delivered to me Why don’t you guys use USPS or even UPS? ### 1/5 — brandy melville is pissing me off *2026-07-22, version 10.1* when using the app on an iphone i can’t scroll over to see all the colors of clothes it just gets stuck. ### 1/5 — Discrimination towards body’s *2026-07-02, version 9.9* Unless I saw something wrong or misunderstood, but this app is body discriminating! The largest size they have is a small. I’m a medium just one size higher. This made me feel bad for other ladies. ### 1/5 — Shipping *2026-06-28, version 9.9* I ordered at least a month ago and it hasn’t delivered yet and everytime I ask they give me an automated message and I’ve asked many times and it’s always automated ### 1/5 — BUG *2026-06-23, version 9.8* you can’t scroll between colors ### 1/5 — I love the store but the app…🥀 *2026-05-18, version 9.7* i ask for a light gray top in the search bar and i get anything but a light gray top how wonderful 🥰🥰🥰 ### 1/5 — Horrible *2026-01-11, version 9.4* The app is so unorganized and horrendece no explanation needed ### 1/5 — Change your sizes *2025-12-08, version 9.3* I heard on TikTok that brandy melville is a really good brand but I downloaded it and every single piece of clothing is a small they are pretty much fat shaming us girls just for being us ### 1/5 — technical difficulties *2025-07-06, version 8.8* for the past two months ish, the app hasn’t been letting me add stuff to my cart ## Most praised reviews (10 highest-rated) ### 5/5 — Why I love Brandy Mellville *2026-07-05, version 9.9* I love Brandy Mellville it's expensive but the clothes are super cute and it's sooo worth it 💅🏾💵🫰🏾 ### 5/5 — Brandy!!! *2026-06-21, version 9.8* Ok I’m gonna be honest. The app works very well. It’s very well organized and very cutesy. It’s also very easy to check out. But the clothes… are great!!!! BUT I have some hot takes. They have supper cute and awesome stuff but it’s sells out so fast AND may never be able to purchase it again! And they also have limited options and colors for their clothing. If they just have more colors and options it would make their app ten times better. All in all, apps amazing, but maybe just get more options and colors for there clothes. ### 5/5 — Shorts *2026-05-23, version 9.7* I love having my butt cheeks dangling out during school!!😻😻 ### 5/5 — limited *2026-02-02, version 9.4* I love the store. Don’t get me wrong, but it’s really disappointing that they don’t have the options on the app as they do in the store. It is very limited, but they do ship very quickly. ### 5/5 — popular opinion *2025-07-16, version 8.8* just visited nyc location. items are cute, app is great, worker attitude is not. ### 5/5 — Thanks order *2025-04-10, version 8.6* Thanks order ### 5/5 — My fav *2025-04-01, version 8.6* Being honest with you guys, I recommend this store a lot. They have the prettiest bags I’ve ever seen. They’re very affordable and cheap love love love giving us a 10. ### 5/5 — I love BRANDY💜 *2025-02-26, version 8.5* This store is my entire closet and it’s so cute and pink and girly and this app brings me joy ok bye 💕🩰🦢 ### 5/5 — you stinky girl *2025-02-22, version 8.5* Good clothes but pricey ### 5/5 — Love *2025-02-19, version 8.5* I love that brandy makes good and cute clothes for petite people💕 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*