# BRATS On-Demand — BRATS On-Demand > On-demand and pre-booked shared transit rides in Baldwin County. (iPhone/iPad app by Via Transportation, Inc..) - Source: https://appshunter.io/ios/app/brats-on-demand/id1526262428 (this page in markdown: same URL + `.md`) - Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018) - Category: Travel, Navigation - Price: Free - Rating: 4.91/5 from 425 App Store ratings · 5 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 126 MB - Languages: English, Spanish - Released: 2020-09-09 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/brats-on-demand/id1526262428/reviews.md ## What is BRATS On? Welcome to the BRATS On-Demand mobile rider app – the official app for riders of BRATS public transit services in Baldwin County. Let us help connect you to the people and places that matter most to you. Currently, this app is for use to ride our on-demand and pre-booked, origin-to-destination weekday transit service. Stay tuned! We’re working to expand the app to cover other services we provide. Who We Are Baldwin Regional Area Transit System (BRATS) provides specialized public transportation services across all of Baldwin County. Due to the county’s geographic size, service may be limited to certain days and times in some areas of the County. BRATS is operated by the Baldwin County Commission. BRATS is funded and supported by funding from the Federal Transit Administration and the Baldwin County Commission, with oversight from the Alabama Department of Transportation. Areas We Serve Currently, you can use the app to request a shared transit ride Monday through Friday between 7:30 AM and 5 PM, depending on your location within the County. Trips within the most of the Eastern Shore area are available on-demand. Trips within the Foley area are available on-demand.. Trips within the Robertsdale area are available on-demand. Trips within the Bay Minette area are available on-demand. Trips between those areas are available Monday through Friday, but require pre-scheduling. The availability of trips from areas outside the locations above vary based on the day of the week. For more information or to provide feedback, please visit www.ridebrats.com or email us at bratsbooking@baldwincountyal.gov. How Can I Request A Ride? You can get a ride in three easy steps. First, download the BRATS On-Demand App. Second, create an account. Third, request a ride (anywhere in the service area)! You can also call 251-972-6817 and book a ride over the phone. Who Can Ride? That’s the beauty of it. Anyone can ride! However, keep in mind that BRATS drivers are not caretakers and can not act as a Personal Care Attendant. How Does It Work? BRATS On-Demand is a convenient on-demand transit service that takes multiple people heading in the same direction and transports them in a shared van or bus (i.e. a shared ride). Using the app, enter the address where you are at and your desired destination. Tell us approximately what time you would like to depart for your trip, or let us know if there is a specific time you need to be somewhere. We then match you with a vehicle going your way, give you an estimated trip duration, and then ask if you want to book the trip. Click “Book Trip” and we’ll take you to your destination. BRATS On-Demand is convenient! When you book a trip, we will come to your location (we may ask you to walk a short distance). We will drop you off at a curb near your destination or even closer if necessary. No need to walk to a predetermined stop or wait out in the heat or cold. How awesome is that? Want to schedule in advance? Great news! You can book a ride up to a week in advance. How Long Will I Wait? That depends on what details you gave us when you booked your trip and how busy we are. You’ll get an accurate estimate of your wait time before you book your trip. The closer we get to your assigned pick-up time we’ll send you periodic updates so you know when we have arrived. How Much Does It Cost? BRATS charges a low mileage fare. You will be notified of your fare before you book your trip. Please visit www.ridebrats.com for details. Support Please e-mail us at bratsbooking@baldwincountyal.gov or call us at (251) 972-6817 with any issues or questions. Love our app? Please rate us! ## Key features - On-demand ride requests - Pre-booked transit service - Origin-to-destination travel - Shared ride system - Weekday service - Service area information ## Recent user reviews (5 of 5) All indexed reviews: https://appshunter.io/ios/app/brats-on-demand/id1526262428/reviews.md ### 5/5 — BRATS RIDE *2024-06-11* Very timely and professional. James was nice and got me to my destination. Would recommend for anyone needing transportation. ### 5/5 — Good *2023-11-15* Sometimes unavailable to be honest but good ride. No issues. Book them ### 5/5 — Katherine Hamlett *2022-04-28* Dale was very pleasant to ride with I felt in good hands😊 ### 5/5 — Such a blessing! *2022-01-28* I am here without a car for 2 months. BRATS has given me a sense of independence. Dispatch center has been wonderful as have the drivers. ### 5/5 — This app and service is Phenomenal *2021-09-28* This app and service is Phenomenal great people so glad that y’all have the service thank you for existing makes it a lot easier for people in the area ## Frequently asked questions about BRATS On ### What does the BRATS On-Demand app do? The BRATS On-Demand app is the official rider application for BRATS public transit services in Baldwin County. It allows users to request on-demand and pre-booked, origin-to-destination weekday transit rides within the designated service areas. ### How do I request a ride using the app? To request a ride, first download the BRATS On-Demand app and create an account. Then, enter your current location and desired destination. You can specify a departure time or a time you need to arrive, and the app will match you with a shared vehicle. ### Is there a cost to use the BRATS On-Demand app? The app itself is free to download and use. While the description doesn't explicitly state fare information, transit services typically involve a fare, which would be considered an in-app purchase or a separate payment for the service. ### What areas does BRATS On-Demand serve? The service currently covers various areas within Baldwin County, including the Eastern Shore, Foley, Robertsdale, and Bay Minette. On-demand trips are available within these specific areas, while trips between them require pre-scheduling. Service availability may vary by day and location. ### Can anyone use the BRATS On-Demand service? Yes, anyone can ride with BRATS On-Demand. However, it's important to note that BRATS drivers are not caretakers and cannot act as Personal Care Attendants for passengers. ## Version history (last 5 releases) ### 4.26.3 — 2026-01-27 Performance improvements and bug fixes ### 4.26.2 — 2026-01-19 Performance improvements and bug fixes ### 4.25 — 2025-12-23 Performance improvements and bug fixes ### 4.22.2 — 2025-07-14 Performance improvements and bug fixes ### 4.20.3 — 2025-05-13 Performance improvements and bug fixes ## Apps similar to BRATS On | App | Rating | Price | Category | | --- | --- | --- | --- | | [MOD Topeka](https://appshunter.io/ios/app/mod-topeka/id1660285179) | 4.0 (2) | Free | Travel | | [Travelr Taxi Passenger](https://appshunter.io/ios/app/travelr-taxi-passenger/id1616404842) | 3.0 (5) | Free | Travel | | [Visit Pensacola](https://appshunter.io/ios/app/visit-pensacola/id1513445809) | 5.0 (17) | Free | Travel | | [BLOOM - Share Bikes EVs & More](https://appshunter.io/ios/app/bloom-share-bikes-evs-and-more/id6736392137) | 4.9 (1,332) | Free | Travel | | [Alabama Civil Rights Trail App](https://appshunter.io/ios/app/alabama-civil-rights-trail-app/id625255434) | 5.0 (12) | Free | Travel | | [Hotel Effie](https://appshunter.io/ios/app/hotel-effie/id1554537966) | 1.0 (1) | Free | Travel | ## More apps by Via Transportation, Inc. - [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015) - [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508) - [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687) - [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356) - [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596) - [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394) All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*