# BRATS ON-DEMAND — Baldwin Public Transportation

> Baldwin County public transit ride scheduling and booking app. (iPhone/iPad app by Spare Labs Inc..)

- Source: https://appshunter.io/ios/app/brats-on-demand/id6746421590 (this page in markdown: same URL + `.md`)
- Developer: [Spare Labs Inc.](https://appshunter.io/developer/1073027185)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.80/5 from 101 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 56 MB
- Languages: American English, Amharic, Armenian, Danish, French (France), German (Germany), Hindi, Hmong, Japanese, Korean and 7 more
- Released: 2025-05-29
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/brats-on-demand/id6746421590/reviews.md

## What is BRATS ON?

BRATS - Connecting you to the people and places that matter most. 
Welcome to the BRATS On-Demand mobile rider app. This app is used for scheduling trips on Baldwin Regional Area Transit System, Baldwin County's only public transportation service. BRATS is funded and supported by the Baldwin County Commission and the Federal Transit Administration, with oversight from the Alabama Department of Transportation. 

Request A Ride: You can use the app to request a shared ride Monday through Friday between 7:00 AM and 5:00 PM, depending on your location. To schedule, simply download the BRATS On-Demand app, create an account, and request a ride anywhere within Baldwin County. You will simply enter the full address where you need to be picked-up from and the address where you need to be dropped-off at, whether you use a mobility device, and how many are traveling with you. Determine the time you would like to be picked up OR the time you need to arrive at your destination. If you desire a round-trip, be sure to schedule a return trip as well. You can also call 251-972-6817 and book a ride with one of our customer service representatives. For your convenience, you can schedule a ride to be picked up as soon as possible or up to 14 days in advance.

How much does it cost? BRATS fares are based on mileage. Trips 0-5 miles are $2.00 each way; 6-10 miles $2.50; 11-15 miles $3.00; and $.50 for each additional 5 miles traveled. Please note, these are one-way fares and do not include the cost of the return trip. 

BRATS provides over 400 trips per day to citizens throughout Baldwin County from Perdido to Ft. Morgan and Lillian to Fairhope. Let BRATS get you there!

## Key features

- Schedule one-way or round-trip rides
- Request rides up to 14 days in advance
- Specify pick-up and drop-off addresses
- Indicate mobility device needs
- Set desired pick-up or arrival times
- Mileage-based fare calculation

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/brats-on-demand/id6746421590/reviews.md

### 5/5 — H Broadhead

*2025-08-04, version 4.0.62*

Won’t allow me to choose reason for trip and then freezes up.

### 1/5 — Trip purpose

*2025-07-16, version 4.0.62*

It locks up just before finalizing the ride at the trip purpose screen. The app is basically useless.

### 1/5 — App is not usable

*2025-07-07, version 4.0.62*

Unable to register an account. Every single time i try to select “Passenger Type” dropdown, the app freezes. This field is mandatory and not able to be bypassed when registering. Terrible.

### 1/5 — Other app told me to uninstall and install this

*2025-07-06, version 4.0.62*

But then it freezes at the “type of writer “. I felt like getting a hammer to slam harder on that drop down but then I’d break my phone. Yes- my phone froze and had to force quit the app. Go back to install the other. NO! Install newer!  But it won’t let me register.

### 5/5 — Glitch

*2025-06-15, version 4.0.47*

Won’t let me select a passenger preference

### 5/5 — Please help me

*2025-06-15, version 4.0.47*

It won’t let me choose the passenger type option and I haven’t been able to log in

## Frequently asked questions about BRATS ON

### How do I schedule a ride with BRATS?

You can schedule a ride using the BRATS On-Demand app by creating an account and entering your pick-up and drop-off addresses, desired times, and any special needs. You can also call 251-972-6817 to book a ride with a customer service representative.

### What are the operating hours for BRATS rides?

Shared rides can be requested Monday through Friday between 7:00 AM and 5:00 PM, with availability depending on your location within Baldwin County.

### How far in advance can I schedule a trip with BRATS?

You can schedule a ride to be picked up as soon as possible or up to 14 days in advance through the BRATS On-Demand app.

### What is the cost of a BRATS ride?

BRATS fares are based on mileage. Trips 0-5 miles cost $2.00, 6-10 miles cost $2.50, 11-15 miles cost $3.00, and each additional 5 miles is $.50. These are one-way fares.

### Does BRATS accommodate users with mobility devices?

Yes, when requesting a ride through the BRATS On-Demand app, you can specify if you use a mobility device to ensure appropriate arrangements are made.

### What areas does BRATS serve?

BRATS provides public transportation services to citizens throughout Baldwin County, covering areas from Perdido to Ft. Morgan and Lillian to Fairhope.

### How often is the BRATS On-Demand app updated?

The app was last updated on March 18, 2026, indicating regular maintenance and updates to ensure reliable service.

### What is the user rating for BRATS On-Demand?

BRATS On-Demand has a strong user rating of 4.7 stars based on 72 ratings, suggesting a positive user experience.

## Version history (last 5 releases)

### 4.6.1 — 2026-08-20

This release brings various new features, improvements and bug fixes

### 4.5.1 — 2026-07-16

This release brings various new features, improvements and bug fixes

### 4.4.1 — 2026-03-18

This release brings various new features, improvements and bug fixes

### 4.3.29 — 2026-01-07

This release brings various new features, improvements and bug fixes

### 4.2.67 — 2025-10-03

This release brings various new features, improvements and bug fixes

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## More apps by Spare Labs Inc.

- [Spare Driver](https://appshunter.io/ios/app/spare-driver/id1357405851)
- [Spare Rider](https://appshunter.io/ios/app/spare-rider/id1414542240)
- [KnowRoute](https://appshunter.io/ios/app/knowroute/id1455155582)
- [SW Prime](https://appshunter.io/ios/app/sw-prime/id1473175231)
- [STARNow](https://appshunter.io/ios/app/starnow/id1485041883)
- [Whistle!](https://appshunter.io/ios/app/whistle/id1495190039)

All apps by Spare Labs Inc.: https://appshunter.io/developer/1073027185

## Related topics

[brats](https://appshunter.io/ios/topics/brats) · [brats bus](https://appshunter.io/ios/topics/brats-bus) · [vrat](https://appshunter.io/ios/topics/vrat) · [brat](https://appshunter.io/ios/topics/brat)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*