# Brazos Valley Schools CU — user reviews > 71 indexed App Store user reviews of Brazos Valley Schools CU by Brazos Valley Schools Credit Union, rated 4.90/5 from 9,588 ratings. - Source: https://appshunter.io/ios/app/brazos-valley-schools-cu/id736826336/reviews - App overview in markdown: https://appshunter.io/ios/app/brazos-valley-schools-cu/id736826336.md - Rating breakdown: 5★ 8,922 · 4★ 517 · 3★ 83 · 2★ 25 · 1★ 41 ## What do users think of Brazos Valley Schools CU? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Easy to use app - 💰 Great rates for loans and car financing - 🤝 Welcoming and friendly staff - 🏆 Reliable and trustworthy bank **Cons** - 🐛 App crashes and login issues - ⏱️ Slow transaction updates - 📱 Limited app features compared to other banks **Commonly reported bugs** - Remote deposit feature not working - Mobile deposit freezing up - Pay Anyone feature no longer available **Most requested features** - Add Zelle service to website - Improve iPad app to work in landscape mode - Integrate eCard transaction history into main app ## Newest reviews (17 of 71) ### 4/5 — I-pad use *2023-11-14, version 4010.2.1* The app will only open in portrait on mt iPad. ### 3/5 — Love the bank, don’t like the app. *2023-06-03, version 4005.5.0* The app seems to never be working, always saying that it cannot connect, or that it is having trouble getting my account information. I end up having to just log in on my phone browser. ### 5/5 — Sneak Peak *2023-04-05, version 4005.5.0* I like the sneak peak feature where I tap the app and it quickly shows my balances without logging in. ### 5/5 — Amazing work from the developers *2023-04-01, version 4005.5.0* As a software developer myself, I can tell you that is app is such a pleasure to use in terms of their updated UI/UX. The app developers should be really proud of their work! Love my BVSCU banking app!! ### 5/5 — I love B.V.S.C.U. *2023-03-21, version 4005.5.0* I walked in to Brazos Valley about 5 years ago!! I needed a loan and I was already a member !! I met the Branch Manager her name was Tamara! I felt so comfortable that I started asking questions. I had no credit she gave me a loan of a thousand dollars. I paid my first loan off early within six months I took out another loan and then did an express loan for Christmas then buy the time I knew it my credit score jumped and now I’m able to buy a house ! I was always intimidated by regular banks. A credit union is all about its members and not just about money ! I thank God for Brazos Valley Schools Credit Union . Without them I wouldn’t be where I’m at today. ### 5/5 — Customer *2023-03-09, version 4005.5.0* Brenham’s branch has the best employees they are so sweet and kind and make you feel so welcomed and helps you step by step to get a better understanding of everything! Thank you ! ### 5/5 — Great bank great app *2022-12-16, version 4005.5.0* Easy to navigate app. Great bank great customer service great everything ### 5/5 — 30 year customer *2022-12-15, version 4005.5.0* This has been me and my family’s bank for 30 years. Service is fabulous! ### 5/5 — Works *2022-12-15, version 4005.5.0* App works as it should. ### 3/5 — Bugs *2022-09-26, version 3023.4.0* Mobile deposit is freezing up. And what happened to the pay anyone feature ? ### 5/5 — Brazos *2022-09-21, version 3023.4.0* Great service. ### 5/5 — Bank *2022-09-09, version 3023.4.0* I love this bank this is the best bank account I ever open ### 5/5 — Excellent Service *2022-07-27, version 3023.4.0* I enjoy being a credit union member! I love the services! ### 5/5 — Love the app *2022-06-06, version 3023.4.0* Wish sir had a couple more features but for the most part it’s great ### 5/5 — Brazos Valley Schools Credit Union is wonderful. *2022-06-06, version 3023.4.0* I’ve I ### 5/5 — The Best *2022-06-01, version 3023.4.0* Doing business here since the 80’s. Like being around Family ❤️ ### 5/5 — Customer service *2022-05-30, version 3023.4.0* I really enjoy going through the drive tellers they are very knowledgeable of the bank they work for any questions they have the answers which I feel is excellent service. ## Most critical reviews (10 lowest-rated) ### 1/5 — Username *2026-06-01, version 4021.0.2* Every time I try to login, I have to create a new user account ### 1/5 — Remote deposit doesn’t work for a lot of checks *2026-01-23, version 4019.1.1* Remote deposit doesn’t work for a lot of checks, says can’t read info at bottom of check. Brazos is becoming more useless every day. ### 1/5 — Do better *2022-05-13, version 3023.4.0* I deposited a check but no money. ### 1/5 — Does not work *2020-12-17, version 3015.3.2* Remote Deposit does not work ### 1/5 — App stopped working *2020-09-19, version 3014.1.1* The app just stopped working out of nowhere and it won’t let me log in. I just want to see how much money I have in my bank account and I can’t even do that. ### 1/5 — Really Bad *2020-01-12, version 3010.2* This app doesn’t even let me login anymore, it just stopped working and when it did work it didn’t update and it was hard to use. I’m just trying to see how much money I have and I can’t even do that. ### 1/5 — Horrible now. *2019-07-30, version 3009.3* Keeps signing me off, I love checking my account on a daily. Now I have to redownload the app and what not. ### 1/5 — Waste of phone space *2018-12-06, version 3000.6.2* App is horrible..can’t even log in on regular data only WiFi ...everyone doesn’t have WiFi ya know !!!!!!!!!!!!! ### 1/5 — App Doesn't Work...Can't Log In Ever *2018-08-30* This is terrible. I have banking apps with several other banks and have absolutely no problems. This one I can't even sign on. I goes to a page saying loading credentials and just stays there literally FOREVER!!! Thank God I didn't have my check direct deposit here yet because this app is horrible. I check my bank account daily all of them and this one is a huge disappointment. I was only able to log on once!!! This is ridiculous. I even tried deleting the app and downloading again but that did nothing. If you like checking your account with an online app don't count on this one to work for you. It's horrible! ### 1/5 — terrible. *2018-07-15, version 3000.4.300* takes literally hours just to open the app itself. wouldn’t recommend to anyone at all. ## Most praised reviews (10 highest-rated) ### 5/5 — Best bank ever *2026-08-27, version 4022.1.1* I have been banking with them since 2007 and they have always been amazing very helpful and staff is always very nice ### 5/5 — Awesome app *2026-04-06, version 4020.1.1* The app is very simple to follow and learn how to navigate. The company is also very helpful to the public! Thank you BVSCU! ### 5/5 — Love this APP *2026-02-22, version 4020.0.0* It is so much easier to take care of my banking needs using the BVSCU App! ### 5/5 — Excelente! *2026-01-25, version 4019.1.1* Fácil de manejar, segura y confiable! ### 5/5 — Fabulous Bank *2025-08-13, version 4018.0.0* I have been a member of Brazos Valley since I was 11 years old because my mom was a bus driver for Lamar Consolidated School District. I am now 73 and am grateful for the staff and support I’ve been given all these years. And made many friends there too. ### 5/5 — Perfect bank *2025-04-14, version 4016.2.2* The people are verry sweet and helpfull, and the app is fantastic all around my best banking experience ### 5/5 — Mar *2025-04-04, version 4016.1.2* We need Zelle service to be add to website ### 5/5 — Best credit union *2025-03-15, version 4016.1.2* This is the best credit union. I love that they take the time to know you. They welcome you when you walk in or at the drive thru. I am so glad we made the switch over 30 years ago. I will never go anywhere else! ### 5/5 — Needs to be more updated *2024-05-06, version 4012.3.0* It’s either the bank system it self or the app but when I make a transaction I should be able to see it right then and there made a transaction on 5/03 and today is 5/06 and it still hasn’t shown up and shows I still have that balance when I don’t. ### 5/5 — Great Bank *2024-04-29, version 4012.3.0* It helps so much with credit building not only that the customer service is amazing! 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*