# Bread Financial — user reviews

> 996 indexed App Store user reviews of Bread Financial by Bread Financial Holdings, Inc., rated 4.80/5 from 162,573 ratings.

- Source: https://appshunter.io/ios/app/bread-financial/id1600495551/reviews
- App overview in markdown: https://appshunter.io/ios/app/bread-financial/id1600495551.md
- Rating breakdown: 5★ 148,177 · 4★ 8,212 · 3★ 2,346 · 2★ 780 · 1★ 3,058

## What do users think of Bread Financial?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 💡 Convenient app for managing credit card
- 👍 Well-organized and intuitive interface
- 🚀 Smooth and responsive app
- 👍 Clean and modern design

**Cons**

- 🐛 Frequent technical issues and app crashes
- 🔒 Security and privacy concerns
- 👎 Poor customer service and support
- 👎 Limitations in payment and reward redemption options
- 🔒 Lack of two-factor authentication

**Commonly reported bugs**

- Login issues and inability to access accounts
- Disappearing transaction history and payment records
- Delayed or inconsistent automatic payment updates
- Compatibility issues with certain devices or operating systems

**Most requested features**

- iPad app support
- Push notifications for transactions
- Ability to view credit score within the app
- More robust payment plan options
- Direct deposit for reward redemption

## Newest reviews (10 of 996)

### 2/5 — It’s fine when it works

*2026-09-02, version 5.8.3*

“It’s not you! It’s us.”  Technical issues every time I try to login, regardless of updating the app multiple times. What’s the point of the app if I have to go back to the website to get anything done.

### 3/5 — No notification

*2026-09-01, version 5.8.3*

Like the app but there’s no notification?  Other credit card apps give notifications ( like when the card was charged you will get the notification). Please add for future updates

### 3/5 — Late fees

*2026-08-28, version 5.8.2*

First purchase $47 received statement 4days after payment due date. Then charged $30 late payment fee and $3 minimum interest fee for payment being five days late. Really wish I’d never open the card! Was paying on another card that day but felt sorry for the cashier that needed someone to sign up for a card.

### 1/5 — Scandalous

*2026-08-28, version 5.8.2*

Throwing extra money on my balance night before my payment plan expired luckily I checked my account!

### 1/5 — Worst app ever

*2026-08-25, version 5.8.2*

This app is horrible! Locks me out because of wrong password. When I do lost password and try to re enter the password it says is wrong, it says can’t use same password. Some one needs to hire a professional to fix this app instead of their cousin that dabbles in computers

### 3/5 — Statement credit

*2026-08-24, version 5.8.2*

Confusing. When I took the statement credit last time the bank should tell you it is for the next billing cycle otherwise when you automatic pay they take out of my checking more than I thought

### 5/5 — Update/yay!!

*2026-08-24, version 5.8.2*

So glad you put facial recognition on my Burlington credit card site. I’ve had nothing but nightmares trying to login forgetting my password, not finding the Burlington app,  forgetting that it was Bread and not Commetety bank, blah blah blah so much easier now.

### 1/5 — If it isn’t broke, don’t fix it.

*2026-08-24, version 5.8.2*

The update broke the app. This app constantly has upsets and causes it to be a pain to use at times, but I like when it works, just annoying having to upset it once a month when I’m simply trying to check something. Don’t fix it if it isn’t broke. Here again to update the review because I’m required to update the app for probably the 100th time in two years. August 24th, another update.

### 3/5 — Clean but picky

*2026-08-24, version 5.8.2*

Fairly easy to use app.  Love that always updating, but irritating that I can’t log in until I update. 

An update with minor bug fixes and performance updates shouldn’t lock me out of the app or force an update via network instead of WiFi. This seems to happen every time to every other time I try logging in. This behavior does not occur with any of my other applications, where I can log in and do my business then update afterwards.

### 1/5 — Hard to access different cards

*2026-08-24, version 5.8.2*

Why do i have to have a different login for different store cards? Should be able to link them all under the same user name and password.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not the best app

*2026-09-02, version 5.8.3*

I have to use it because it’s the only one available to use for my card. But this is the worse of all my credit card apps. You can’t even set up notifications like when your card is used or when you’re close to your limit. And, it appears that the only time you get a developer response in a review like this is when you give it praise.

### 1/5 — Broken

*2026-09-02, version 5.8.3*

This app is horribly broken and slow. I have been unable to redeem my rewards points for months and they never respond to my messages. I’m going to change credit cards it’s so bad. Bad app and customer support

### 1/5 — Updates

*2026-09-01, version 5.8.3*

Has to update in AppStore several times in a single month

### 1/5 — Updates

*2026-09-01, version 5.8.3*

Every time I go to pay my monthly bill there is always an update I need to do. Do better and update all at once this makes me want to pay it off and never use Bread again.

### 1/5 — Update doesn’t work

*2026-09-01, version 5.8.3*

The app is forcing me to update and then doesn’t allow me to update. I can no longer access the app which is now useless!

### 1/5 — Horrible app

*2026-08-31, version 5.8.3*

Not sure how this app has users. I hate it with my whole heart and soul

### 1/5 — Why require update

*2026-08-31, version 5.8.3*

I absolutely hate they require you to update this stupid app every time you open it, I want to delete it every time. Stop making me update JUST to open the damn thing, it sucks

### 1/5 — App doesn’t work well

*2026-08-31, version 5.8.3*

I need to use the web version very often in order to log into my account as where I cannot do that through this app they still have a lot of bugs they need to fix just for me to be able to login. Very disappointing.

### 1/5 — Worst app ever

*2026-08-30, version 5.8.2*

Always cannot login with error “ this is not you, it’s us”

### 1/5 — Unusable

*2026-08-30, version 5.8.2*

App won’t open since last update just stays a blank white page and need it to keep track of balance

## Most praised reviews (10 highest-rated)

### 5/5 — Great card

*2026-09-01, version 5.8.3*

I’m really enjoying this Visa card thank you

### 5/5 — Pishu

*2026-09-01, version 5.8.3*

Great service as always.

### 5/5 — Help me pay for my card

*2026-08-31, version 5.8.3*

It’s a great app to pay my credit cards

### 5/5 — Wonderful!!!!

*2026-08-31, version 5.8.3*

Wonderful!!!

### 5/5 — Service

*2026-08-30, version 5.8.2*

Fantastic

### 5/5 — Aplicación

*2026-08-30, version 5.8.2*

La aplicación es fácil de usar. Me gustó

### 5/5 — Great app

*2026-08-29, version 5.8.2*

Easy to use, nice and bright esthetics. Wish other apps were similarly formatted.

### 5/5 — Ulta beauty

*2026-08-28, version 5.8.2*

I received my Ulta credit card after making a purchase and the time went by so quick and I kinda forgot about it , I just now did the app a month and a half later and no fees for maybe being late , thankyou so much , I love this new card !!!

### 5/5 — Simple and Easy

*2026-08-28, version 5.8.2*

App is super Simple and easy for anyone to use!! Thanks a bunch

### 5/5 — Kudos

*2026-08-25, version 5.8.2*

Excellent thread and customer care

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
