# Breeze Airways — user reviews > 696 indexed App Store user reviews of Breeze Airways by Breeze Airways, rated 4.80/5 from 132,017 ratings. - Source: https://appshunter.io/ios/app/breeze-airways/id1511231995/reviews - App overview in markdown: https://appshunter.io/ios/app/breeze-airways/id1511231995.md - Rating breakdown: 5★ 117,835 · 4★ 8,277 · 3★ 2,447 · 2★ 928 · 1★ 2,530 ## What do users think of Breeze Airways? Overall sentiment: neutral **Pros** - 🚀 Easy to use app - 💡 Affordable fares - 👍 User-friendly interface - 🚀 Convenient direct flights - 👍 Comfortable planes - 👍 Friendly staff **Cons** - 🐛 Buggy app with crashes and glitches - 🔍 Lack of customer service options - ⏱️ Delayed and cancelled flights - 🔍 Poor communication about delays/cancellations - 💰 Overcharging for baggage fees - 🐛 Inaccurate flight information in app **Commonly reported bugs** - App freezes on login screen - Flight details not updating in app - Booking process issues and glitches - Inability to access trip information **Most requested features** - Improve app stability and reliability - Provide better customer service options - Enhance communication about flight changes - Streamline baggage fees and policies ## Newest reviews (10 of 696) ### 4/5 — Good but some things bug *2026-09-03, version 2.458.1* I don't like to be nickled and dimed for everything. ### 3/5 — Price change during purchase of ticket *2026-08-31, version 2.458.1* I just purchased the ticket for my son and I had it in the cart ready to check. Had my credit card in and I kept getting an error message saying this fair class changed so basically I ended up paying it extra $30 for a ticket when I was already seen one price so I’ve never had this happen before I wasn’t pleased about that. ### 4/5 — TSA number problem *2026-08-31, version 2.458.1* I couldn’t find where to enter my tsa number. I’ve had to go to the counter a few times to get it added on my ticket, wish it was clearer on the app. ### 5/5 — Breeze *2026-08-24, version 2.458.1* I love breeze allies one stop from Providence to Fort Myers wonderful ### 5/5 — Outstanding *2026-08-23, version 2.458.1* Outstanding Performance ### 5/5 — Terrible website *2026-08-21, version 2.458.1* The website sucks I almost am never able to reserve a seat via the website. I have to use booking dot com or Kiwi or something else to do it ### 5/5 — Booking *2026-08-20, version 2.458.1* Very easy to book online. ### 5/5 — Senior member *2026-08-20, version 2.458.1* I enjoy flying with Breeze it is easy to book on line. Staff is always friendly and considerate. Jojo ### 5/5 — Fees *2026-08-20, version 2.458.1* Please consider waiving technology fees for active duty and disabled veterans. ### 5/5 — Love breeze *2026-08-20, version 2.458.1* Easiest and the best. ## Most critical reviews (10 lowest-rated) ### 1/5 — It really is a Breeze *2026-09-04, version 2.458.1* Even though “it really is a Breeze” sounds a little corny. It’s really true. I use Breeze to go to Florida, Las Vegas, wherever it may take me because to not have to change planes or to have a direct flight to me is priceless. I am 6 foot tall so having the extra legroom is a great plus ### 1/5 — Check out *2026-09-02, version 2.458.1* Very confusing at check out when I applied a credit from my account. The total due did not change until after I entered my credit card info. I was not sure if I would be charged the full amount. After entering the credit card info, the total due suddenly changed, showing the credit was applied. ### 1/5 — Pricing *2026-09-02, version 2.458.1* Price went up $30 overnight. Transaction wouldn’t go thru last nite ### 1/5 — Terrible customer experience *2026-08-30, version 2.458.1* Don't be lured in by the low prices. This company has terrible customer service, they push every single thing through an app and without the ability to talk to anyone, which I believe violates the Apple Store policy. Forcing everyone through their insufficient chat means is just miserable. ### 1/5 — Not worth it *2026-08-28, version 2.458.1* I’m never flying breeze again. By the time we paid for seats and bags we would have been better off flying Alaska ### 1/5 — Can’t check into flights *2026-08-26, version 2.458.1* The app isn’t allowing me to complete my check in or pay for my seating which makes me wonder what’s even the point of the app? ### 1/5 — Breeze used to be great *2026-08-26, version 2.458.1* Breeze saved me and my ldr boyfriend’s relationship many times in the beginning of Breeze. When prices were reasonable and the app was so friendly to use. Now it’s super expensive, the Nice flights are missing a checked bag, app is difficult to use, and the point value has gone down and complicated by not matching dollar amounts. Bring back the old breeze. Still am grateful for Breeze honestly but liked it a lot better in the beginning of your business. Thank you for your time. ### 1/5 — You Cannot Use Your Credits On App! *2026-08-25, version 2.458.1* That about sums it up. This app is designed to line Breeze Airlines pockets when it comes to using credited dollars. Loaded the app, booked premium status flight, but had to cancel. App says I can use credited dollars on future flight and, sure enough, IMPOSSIBLE to access credited dollars. And no phone support visible. Now I have to call credit card company to get my money refunded. I have a flight scheduled with Breeze shortly; this will be my last flight with Breeze ### 1/5 — Can't log in... *2026-08-23, version 2.458.1* There's no possible way to log in. All the log in or account links are broken. ### 1/5 — Login Endlessly Broken *2026-08-22, version 2.458.1* 7/10 times will not log you in. If you are able to login you will be logged out shortly. ## Most praised reviews (10 highest-rated) ### 5/5 — JW *2026-09-07, version 2.458.1* Tried the Breeze through a few weeks ago and loved it . Breeze not only has brand new planes but great flight crews to top it off !!! ### 5/5 — better prices *2026-09-06, version 2.458.1* I’m very happy because I got a better price for short notice trip ### 5/5 — Gary *2026-09-04, version 2.458.1* Easy purchase. ### 5/5 — Easy to use app *2026-09-02, version 2.458.1* easy to book, easy to change . ### 5/5 — Ms *2026-08-30, version 2.458.1* Just Love Breeze. As a NYer who has dealt with big airports, so happy to be able to fly into Islip MacArthur!! ### 5/5 — EasyPeasy *2026-08-28, version 2.458.1* Always easy to book online ### 5/5 — Better than web site today *2026-08-26, version 2.458.1* I would prefer laptop but I was getting the spinning wheel of death when 80% done, twice. ### 5/5 — Easy breezy *2026-08-26, version 2.458.1* Nice! ### 5/5 — The best way to fly RIC-SFO *2026-08-25, version 2.458.1* Wonderful ### 5/5 — Awesome App *2026-08-25, version 2.458.1* The best airline app EVER! So easy to use a caveman could do it! Ty --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*