# Breeze Mobile 2 — user reviews

> 215 indexed App Store user reviews of Breeze Mobile 2 by Kontron America, Inc., rated 2.80/5 from 895 ratings.

- Source: https://appshunter.io/ios/app/breeze-mobile-2/id1671615377/reviews
- App overview in markdown: https://appshunter.io/ios/app/breeze-mobile-2/id1671615377.md
- Rating breakdown: 5★ 323 · 4★ 62 · 3★ 41 · 2★ 81 · 1★ 388

## What do users think of Breeze Mobile 2?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 💡 Pay-as-you-go feature
- 👍 Convenient for commuting

**Cons**

- 🐛 Unreliable QR code scanning
- 🐛 Tickets disappearing or being double charged
- 🔍 Confusing user interface
- 🔒 Lack of Apple Pay/Wallet integration

**Commonly reported bugs**

- App crashes or freezes frequently
- Payment processing issues with certain cards
- Incorrect ticket balances or charges

**Most requested features**

- Add Apple Pay/Wallet support
- Improve user interface and UX
- Allow transferring tickets between users
- Provide better customer support and communication

## Newest reviews (17 of 215)

### 3/5 — If you’re currently experiencing adding fare.

*2026-04-13, version 2.4.34*

I was wondering what was going on with the app after uninstalling and reinstalling… turns out they’ve switched to a different app. Type in Marta and you’ll see the updated version:)

### 1/5 — Can’t reload money

*2026-04-01, version 2.4.34*

This app was working so well for so long and now all of a sudden it won’t let me reload any money. the “add value” button isn’t working and it’s incredibly inconvenient when it’s your way of getting around. I’ve seen other people saying the same thing so clearly it’s an app issue. I hope it gets fixed soon

### 3/5 — Which App??

*2026-04-01, version 2.4.34*

Your “new” app and current app are going at it and it is affected people getting on the bus that pay before arrival.

### 1/5 — Suck

*2026-03-31, version 2.4.34*

Can’t even load money with a iPhone 15

### 3/5 — Very upset

*2026-03-28, version 2.4.34*

I’m highly upset that you guys have taken away the weekly passes. Where in the past I was spending $98 a month to who knows how much I’m spending just to get from point a to point b for work and to get my groceries and stuff I may need on a weekly basis.

### 1/5 — Terrible app! Don’t use! Stay with the physical card!

*2026-03-18, version 2.4.34*

Three times I have tried to use this app and every time I’ve had an issue. You can’t use your ticket purchases, can’t add value and it’s a huge inconvenience. Take my advice and use the card! I’m literally having issue right now at this moment.

### 1/5 — Garbage

*2026-03-13, version 2.4.34*

I can’t reload my card despite having funds and an active card.

### 1/5 — Can’t login to my account

*2026-03-10, version 2.4.34*

I previously had the Breeze app but deleted it after I no longer needed it. When I downloaded it again to get on the bus, I was asked to enter my phone number without the option to use my email address. Upon seeking help, I was prompted to create a new account. However, when I tried to enter my email address, the system indicated that I already have an existing account. I'm really frustrated with MARTA.

### 2/5 — Very confusing app

*2026-02-21, version 2.4.34*

Confusing navigation, not intuitive. Was difficult to get the gate reader to recognize the QR code at the rail station.  The breeze card worked better.

### 4/5 — Need to add NFC capability to digitally purchased CobbLinc passes

*2026-02-02, version 2.4.34*

Need to make it so that you can use a digitally purchased CobbLinc 31-day pass on the Breeze app with NFC(tap to pay). It only allows QR code scanning and those things barely work half the time. You need to make it so i can either add it to apple wallet, or add NFC (tap to pay) capability directly into the app.

### 1/5 — The machines don’t pick up on your phone.

*2026-01-30, version 2.4.34*

I know it’s fairly new but the app does not connect to the machines. You can’t scan your way in or out MOST of the time. The QR code looks like it keeps changing. It’s just too much to not work. The process takes even longer. Please fix this.

### 1/5 — Horrible and Unreliable

*2026-01-27, version 2.4.34*

Works MAYBE half the time on the scanner. You’ll miss the bus or train after multiple tries to get in or out of the fare gate. To top it off, the balance will show -$2.50 after your weekly pass expires. This requires that you spend at least $3 to get a positive balance before you can load the app with at least 1 trip. This has happened to me twice as if this morning. A deal-breaker.  The ONLY positive of this app is that you don’t have to be at the train station to load it. Buy a Breeze card if you can. Stay away from this app.

### 1/5 — Unusable garbage

*2026-01-21, version 2.4.34*

Unusable garbage

QR sucks

### 2/5 — Can’t create a new account in the app

*2026-01-15, version 2.4.34*

I can’t get a new account through the app. I opened it up and it forgot my login credentials and I could not get them to send it to me by text or email so I thought I would just create a new account. There is no place in the app to do this completely useless.

### 2/5 — WAY too many taps

*2026-01-05, version 2.4.34*

I have to make 5-6 taps just to access my pass QR code to scan at the fare gate. Considering this is the primary use of the app, it should be much faster. Can’t wait for improvements to be made.

### 1/5 — Useless

*2026-01-04, version 2.4.34*

I literally cannot add any money whatsoever to the app and I have work to go to. It’s just a big inconvenience and useless.

### 1/5 — Really bad usability

*2025-12-30, version 2.4.34*

First of all, there’s like three apps titled Marta in the App Store. It would be easier if all of the functionality was under one.

Next, I downloaded the app because I was trying to purchase a ticket and the ticket kiosks don’t accept Apple Pay.
I tried to sign up for an account on the app and then when the four digit confirmation code came to me there’s no way to enter it and confirm it on the app screen. The keyboard blocks the OK button.

Finally, I had to fight with the app for 20 minutes or so in the Marta station before I could get a code to board the train. Entering credit card information was also painful as the app doesn’t allow you to automatically enter your card information from your wallet.

## Most critical reviews (10 lowest-rated)

### 1/5 — Cant buy fares

*2026-04-17, version 2.4.34*

When I first got this app last year it worked fine, now i can’t even purchase a fare in the app & i don’t t know why. It doesn’t let me add money, which is the whole point of this app. The one function that needs to work doesn’t work.

### 1/5 — It’s as if this app was programmed NOT to work.  Atlanta.

*2026-04-12, version 2.4.34*

Can’t add value, can’t buy fare. No explanation why.  What more can we expect from this city????

### 1/5 — app

*2026-04-12, version 2.4.34*

this app is never working, it will not let me put in money. this happens to me ALL the time!

### 1/5 — Not even working

*2026-04-06, version 2.4.34*

You can’t even add money to your account. Worst bus app I have ever seen EVER!

### 1/5 — S

*2026-04-04, version 2.4.34*

App isn’t working. And can’t add any money

### 1/5 — Can’t load money

*2026-04-02, version 2.4.34*

Money won’t load to account

### 1/5 — Buggy

*2026-04-02, version 2.4.34*

Can’t reload or pay for fare.

### 1/5 — Can’t add value

*2026-04-02, version 2.4.34*

App won’t let me add money to it, making it completely unusable

### 1/5 — Terrible

*2026-04-02, version 2.4.34*

Worst Transit system every to exist  app sucks

### 1/5 — The most incompetent app to exist

*2026-04-02, version 2.4.34*

I’ve been using this app since 2023 and for my time using it I have had broken useless and updates missing tickets and now I’m completely unable to add any balance or ticket despite having a saved card info. Even after closing my account and making a new one i was still not getting the correct prompts to put in my info for purchase. I honestly I’m so annoyed with darn app management I’d rather it not exist anymore and I hope it dose shutdown. Horrible!

## Most praised reviews (10 highest-rated)

### 5/5 — Love it

*2026-02-16, version 2.4.34*

Love it

### 5/5 — Issue with the app

*2026-02-11, version 2.4.34*

I made a account and it add money to it when I didn’t I want a full refund this is not right

### 5/5 — Awesome app, but glitchy

*2026-02-06, version 2.4.34*

Love the app, just wish they would integrate ApplePay to make things easier. I don’t always have a debit card in hand to get all the info from, especially when in a rush!

### 5/5 — Not working

*2025-09-23, version 2.4.0*

All of a sudden i cant but tickets i cant reset my password or do anything like what is wrong with you app i been using it for years now and its getting annoying

### 5/5 — Looks great to me

*2025-08-19, version 2.4.0*

A friend recommended it to me. So far so good!

### 5/5 — Haters gonna hate

*2025-05-22, version 2.3.796*

I don't have to carry around a Breeze card anymore. This is amazing! I'm sorry all you plebs can't appreciate the beauty of a simple app that does its job.

### 5/5 — Love it

*2025-05-16, version 2.3.796*

Very useful. Hate having so many cards in my wallet.

### 5/5 — BREEZE MOBILE 2

*2025-04-25, version 2.3.796*

Yall need to upgrade this app im on Tara Blvd waiting on the 196 and all I see is buses going straight to collegepark and none going towards the southlake mall… pitiful I used to love this app !

### 5/5 — Unexpectedly useful

*2025-03-19, version 2.3.796*

The complaints of some negative reviews seem to have been ameliorated. You can add value in the app, there’s a good map, you can pay as you go. I think this is as good a metro app as I’ve seen in any other city.

### 5/5 — Easy

*2025-01-07, version 2.3.796*

It’s easy and faster to get a ticket when you need to before leaving home to get on the bus or train.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
