# Breeze Mobile — user reviews > 49 indexed App Store user reviews of Breeze Mobile by Bytemark, Inc., rated 1.97/5 from 144 ratings. - Source: https://appshunter.io/ios/app/breeze-mobile/id1092622810/reviews - App overview in markdown: https://appshunter.io/ios/app/breeze-mobile/id1092622810.md - Rating breakdown: 5★ 18 · 4★ 10 · 3★ 5 · 2★ 18 · 1★ 66 ## Newest reviews (14 of 49) ### 2/5 — Needs improvement *2023-01-14, version 4.009* I tried the app and I will admit it was very easy to buy tickets although why could’ve I just used my Apple Pay whatever first world problems but anyway so when I try to use my ticket the scanners wouldn’t work this is very bad this is money being thrown out the window if I can’t use my ticket but when I try to 2 things happen one my Apple Pay window came up which didn’t have my tickets on there and secondly it would show a green light but the gate would never open it took so long that a Marta employee let me in and at my arriving station somehow it got the gate open but on my way back I ended up buying a physical breeze card and that worked flawlessly this app has a lot of potentials and a lot that needs to be fixed before I will use it again or recommend it to others although my brother used it and it was slow but it worked fine ### 2/5 — Disappointed *2023-01-11, version 4.009* The whole purpose of this app is for convenience. The Oakland station’s terminals are almost always broken. I’m trying to use public transportation and cut down on driving but it takes a village…a competent village. ### 2/5 — App issues *2023-01-09, version 4.009* App keeps crashing and loading. Needs better engineer monitor. ### 2/5 — Payment *2022-12-22, version 4.009* Every time I try to purchase a ticket on this app now, it goes to payment failure! How am I suppose to get on the bus now without a Marta station around, this is very inconvenient ### 2/5 — Good idea, terrible execution *2022-10-17, version 4.009* The app is a good idea but the actual execution is literally awful. The barcode doesn’t scan at most if not all the train stations and the only good thing about the bus is you can have the driver visually confirm your ticket. If anything please fix the scanners especially since this is supposed to be “convenient” and “easy”. ### 1/5 — The developers should be sued by the state *2022-09-15, version 4.009* This app doesn’t work, my bank says the charges are fraud every time because if their poor programming skills, it’s the worst app I’ve ever used in my life ### 2/5 — Needs work. *2022-08-16, version 4.009* I like the idea of having this app on my phone. And being able to use the tickets via my phone. I also like you get the tickets immediately unlike reloading the breeze card in the Marta mobile app that can take take up to 24hrs. Also, it is more convenient for me as I won’t loose my breeze card which I’ve done in the past. However, it never lets me tap out of the station. I have no problems tapping in, but every single time tapping out is an issue. It never reads the bar code. And I’m sitting there like an idiot. Just the other day someone had to tap me out w/ their own card. Really needs an update and bug fix. I would love to put a weeks worth of rides, but what’s the point if u can’t get out of the station? ### 1/5 — Trash, just like their services. *2022-08-09, version 4.009* Marta is the gutter for expectations in public transit. They’re worthless, ineffective, and a disgrace to everything that states public transit. Their illiterate and misinformed operators barely know how to utilities their machines, followed by and inexplicable inability to maintain their aging and poorly assembled vehicles. Their schedules are constantly changing and are therefore never reliable, their real-time apps are not updated and therefor unreliable. Every day it is a gamble to see if I’m going to make it to my destination on time, if I will be caught/trapped in inclement weather dealing with these clowns, or if I will even make it at all and have to make other arrangements for transportation. I am beyond my limit of patience and cannot wait for the day I no longer have to deal with these people to make my day run smoothly, I look forward to the day I can cut up my bus card and remove these despicable apps from my device. I look forward to the day I no longer have to call Marta to figure out why the heck I cannot get to my destinations in a timely and decent manner. I look forward to the day I no longer have to deal with the emotional rivet of having to adjust my entire day because of this sham of a transportation network. I look forward to the day I can operate on my own time and not on the time that these minimum wage, inept, ignorant, untrained, unkept, employees that drive these poorly designed and poorly maintained machines when they want to. To heck with MARTA, this app, and this entire network that has the audacity to call itself, “public transportation” ### 1/5 — Garbage *2022-08-07, version 4.009* Terrible app just fix it or delete it and start over. ### 1/5 — Trash *2022-08-02, version 4.009* I wanted to use this as a way to get to work since I didn’t have money on my physical breeze card 🤦🏾‍♀️🤦🏾‍♀️wrong choice took my 2.50 but no ticket saying error when charging card so I got that back… did it again same situation no ticket if I could give a 0 I could cause like really total inconvenience ### 1/5 — Unreliable *2022-07-07, version 4.009* I don’t usually leave reviews but this app has been very frustrating. the scanners at the station barely ever work with the barcode and i never know if it will work. i end up buying tickets that i can’t even use. i have missed the train before because of this and having to buy a ticket in person. have lost money with this app and the customer service doesn’t care. ### 1/5 — No buy *2022-07-04, version 4.009* Thats app no working when you buy a trip or pas for 7 days and i charged in mu card 😡 ### 1/5 — Cannot log in *2022-06-27, version 4.009* It says invalid login details even when I put the correct details in there ### 1/5 — Horrendous Infrastructure and Poor Implementation of Scanners *2022-06-03, version 4.009* I now use this instead of the breeze card because I bought tickets for the card online but they never arrived, so I disputed the charge with my bank and I will use this now. 99% of scanners for the breeze mobile don’t work. If you ride a bus the driver will allow you to ride. It can be time consuming trying to find a reader that works if you use the trains. When exiting the train station, just use the emergency exit. Show your ticket if security bothers you about it. And save up for a car. MARTA’s systems are very outdated and inefficient. The physical breezecard is better for ease of use, but if you restock the card online, good luck ever getting tickets and MARTA customer service is useless. They will keep your money without giving you the product. Breeze mobile is better if you want your tickets ASAP. ## Most critical reviews (10 lowest-rated) ### 1/5 — broken *2023-02-03, version 4.009* tried to purchase a 1 way ticket and instead i get hit with a error every time and now have to wait a business day to get my money back because it still charged my card. ### 1/5 — terrible connection *2023-01-18, version 4.009* It takes five minutes to try and process a ticket purchase and sometimes won’t even go through when I’m connected to Wi-Fi. They need to fix their garbage connection because this awful app has made me miss my train MULTIPLE TIMES ### 1/5 — Terrible just as Marta bus service *2023-01-18, version 4.009* Would be a great app, a perfect app even, if it worked. Every now and then I have issues with the scanner but the problem is the “connection”. Claims there’s no network connection so purchase couldn’t be completed after already taking your money. Has errors everyday all day. God forbid you have to reinstall the app, they’ll say your tickets aren’t available on this device, even though it is the same device. Basically money laundering, app is just one big scam that works once in a blue moon. Also I made this review on the same “network connection” this app claimed wasn’t working. ### 1/5 — Doesn’t work *2023-01-13, version 4.009* Doesn’t work and the bus drivers ain’t tryna hear about it. ### 1/5 — Well, it’s MARTA *2023-01-08, version 4.009* This app doesn’t work. It won’t recognize your card information and per everything with MARTA, you will be late. I wanted to be fair and give it a chance, but that was a mistake. This app is a sham, and really only exists to just exist. The app is slow (even with 5G). It takes an incredible amount of time to switch from one screen to the next. The app does not have a digital pay option. It also does not recognize your purchases once made and you will have to refresh and wait another 10 minutes for the next screen. All in all, if you can do it at home or with a secured wifi connection, AND you do it 45 minutes (to be safe) before you leave, then it’s the perfect app. But for those of us who wish to remain in the future and truly transport freely, it’s best if you just drive or pay at the station. And we all know what a nightmare the stations are. Atlanta’s public transport is a joke. ### 1/5 — No cash value option *2022-11-27, version 4.009* The app will only allow you to purchase one trip or daily trips. It does not allow for uploading cash value. I don’t need day or monthly options. ### 1/5 — Worst app ever *2022-11-26, version 4.009* I’ve literally reset my password to two separate accounts and it still says the password is wrong. I’ve made a whole new account with a whole new email its talking about somebody already has these credentials sent me an email saying welcome and still won’t let me into any account to put money on the card. Terrible app!!!!!!!!!!!!!!!! ### 1/5 — Needs Improvement *2022-11-01, version 4.009* This is my first time visiting Atlanta. I have liked paying by phone in D.C. and especially Chicago and NYC so thought I would try Atlanta through this app. It was easy enough to purchase tickets, but there were too many steps to bring up the QR code for the scanner. Make it simple: tap and go like in other cities, or at least closer to how the Breeze Card works. I used the app to buy two tickets to ride the MARTA train from East Lake to MLK and back. You need a QR/ticket both to enter and exit the system. Of the four times I needed to scan, it only worked once, getting on at East Lake. I was disappointed, and it’s embarrassing and frustrating not to be able to get out! I plan to buy a Breeze Card for an additional $2.00 in the future, since I really prefer to take transit wherever possible. I tried to buy one before I exited East Lake, but the fare machines are more confusing than the app! I watched a YouTube video tutorial and hope I can do it next time. I have my doubts because the “it’s easy” video for the app has it all wrong. I don’t have much faith in Breeze. I am glad I read the reviews and hadn’t loaded the app with much money before trying it. I am also glad I had the Transit app for transit route advice and Google for walking directions. This app can’t even tell your current location. You have to type it in, assuming you even know it. If MARTA is trying to encourage repeat transit use through Breeze and the Breeze app, it’s doing a poor job. ### 1/5 — Reset password link didn’t work *2022-10-14, version 4.009* I renewed my ticket as I do each Thursday morning PAYDAY, rose the bus and train to work. I finished work later this evening and went to the gym. But on my way home the BREEZE MOBILE APP stated I was “signed out” somehow I signed out of “BREEZE MOBILE” app and I’ve entered “username” “email” and pressed “FORGOT PASSWORD” the. “Reset” which then received “SUCCESSFUL” reply stating that a link to my email will be sent to RESET password…. I have gone through this procedure more than a dozen times.. I checked my JUNK, TRASH and INBOX …. No such response or link RESET was sent to me….. The bus driver fortunately was the regular route driver and allowed me to board the bus to get home. Once home I tried the “Passwrord RESET” link again to no avail… I don’t like the idea of wasted paid week’s fare ($) Hopefully more user friendly upgrades eliminate and resolve all/any future glitches and inconveniences. ### 1/5 — Glitches in app temporarily takes my money *2022-09-24, version 4.009* Being able to pay for your Marta tucker online is very convenient. I rarely carry cash and it’s way easier to keep up with my phone than it is yet another plastic card. My main gripe about this app and the reason why I give it a 1 star rating is because even though glitches and kinks always are going to be an issue and can be expected. On the same token the bus operators should be aware of glitches and provide better customer service when issues do arrive. On several occasions while attempting to purchase tickets online, I’d receive an error after the purchase process was complete. No ticket, no taco, and marta would still debit my account for the price of the ticket….which Id get back hours later, but I’ve had a few bus drivers not give me my ride and had nasty attitudes about it. Even after showing them what is going on by attempting to buy another ticket just for another error message to pop up. Please fix this issue. I depend on marta to get to and from work on time. I try to be proactive and keep money on my card, but I live far away from nearest train station so paying online is my first go to. ## Most praised reviews (10 highest-rated) ### 5/5 — Worked as intended *2022-09-24, version 4.009* Worked as it should for me. Able to purchase tix for the train with my Amex when I need to without having to deal with machines at the station. Didn’t have to pay for the Breeze Card and it’s one less card to carry. All in my phone. ### 4/5 — Breeze mobile *2022-06-26, version 4.009* Love this app.! Works amazing to travel on public transportation in Atlanta (Marta) ### 4/5 — I wish that it could be used on Apple Watch *2022-06-02, version 4.009* The app is pretty good. But I wish I could be used on an Apple Watch. It will be more convenient. ### 4/5 — Very efficient! *2022-03-31, version 4.009* The ticket is saved as active and easily scannable or just read by a bus driver if there is no scan available. Very easy to reload. ### 4/5 — Convenient but missing bulk discounts *2021-12-31, version 4.009* I love using my phone to buy tickets and use to get through turnstiles. However, they need to implement bulk ticket discounts like the ones you get when purchasing 10+ on a breeze card. A bonus would be implementing Apple wallet transit cards. ### 3/5 — Needs improvement *2022-09-02, version 4.009* MARTA really needs to maintain the fare-gates at all of the stations. This app is practically useless because about 90% of the scanners on the fare-gates throughout the system, won’t or can’t read the QR code on your phone screen. And if it does work it takes a long time for the gate to register anything. So for the time being this app is pointless. Maybe consider a more efficient or updated method with installing gates that allow tap to pay with a debit or credit card or directly from a mobile device through Apple Pay or Google Pay ### 3/5 — Tap app *2022-08-25, version 4.009* Does this have the capability to add the breeze card number to the app and tap from it? ### 3/5 — No bulk discounts on app *2022-04-29, version 4.009* App works decently well and never had a problem scanning in. But there’s no option to get bulk discounts like you can at the kiosk with physical cards. They need to implement this ASAP, it’s such an easy add too. ### 3/5 — My ticket disappeared after minutes of activating *2021-01-13, version 4.009* The app is great just wished every bus used it. Only problem I have with app is once I activated my ticket it disappeared and can’t use it to transfer out of station ### 2/5 — Needs bug fixes *2023-01-18, version 4.009* I used to use the app all the time but now its not even letting my purchase a ticket anymore to. Being able to purchase bus passes on line was really quick and helpful im not sure what happened and why i cant it keeps saying i need a network connection but my phone is on so im confused. Fix the problems with the app asap pls!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*