# Breezeline TV — user reviews > 90 indexed App Store user reviews of Breezeline TV by Cogeco US Finance, LLC, rated 1.20/5 from 63 ratings. - Source: https://appshunter.io/ios/app/breezeline-tv/id787428890/reviews - App overview in markdown: https://appshunter.io/ios/app/breezeline-tv/id787428890.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 3 · 2★ 1 · 1★ 57 ## What do users think of Breezeline TV? Overall sentiment: negative **Pros** - ⭐ Some users found the app useful in the past. - ⭐ One user praised the new app changes for streaming. - ⭐ One user appreciated the ability to download programs for offline viewing. **Cons** - ❌ Cannot log in - ❌ App does not work - ❌ Frequent sign-in errors - ❌ App won't load - ❌ Streaming issues - ❌ Poor customer service - ❌ Outdated interface - ❌ Misleading marketing - ❌ Unstable performance - ❌ Content not accessible - ❌ Technical issues after updates - ❌ Frustrating user experience **Commonly reported bugs** - Cannot log in - Sign in errors - App won't load - App freezes - Streaming issues (no video, buffering, freezing) - App crashes during search - App doesn't recognize account number or credentials - App thinks user is not at home when they are - Issues after iOS updates - Login screen doesn't load - App doesn't retain login credentials - Closed port error when trying to open TV shows - App doesn't open after accepting credentials - Cannot find streaming device - App doesn't work with TiVo receiver setup - App doesn't allow offline viewing without login **Most requested features** - Update app for iOS 16 compatibility - Fix TiVo app integration issues - Improve app stability - Allow streaming from any WiFi connection without downloading - Add auto-advance feature - Fix search function crashes - Allow changing download resolution - Improve program guide accuracy - Make customer service more accessible and responsive ## Newest reviews (18 of 90) ### 1/5 — Sign in Error *2024-07-23, version 4.9.2* I can sign into the other Breezeline apps but not this one. Only get an error. ### 1/5 — Does not work *2024-02-21, version 4.9* The app does not work. Looking at the reviews, no one can get this app to work. Seems like Breezeline should fix the app or just remove it from the App Store. ### 1/5 — Awfully disappointing *2024-02-17, version 4.9* When I first signed up for Breezeline this app worked fine, but that didn’t last long. Now it just gets stuck loading. ### 1/5 — Waste of time *2024-02-01, version 4.9* You subscribe to Breezline cable tv where you can watch everything. On this app you want to watch a movie that is included in your Breezline package and the app will take you to Disney plus or some other streaming services where you would have to get a subscription. This app should not even be on the App Store . ### 1/5 — App is terrible. *2023-11-04, version 4.9* Simply won’t load. This is terrible. Getting ready to cancel Breezeline altogether. ### 1/5 — Frustrated *2023-10-11, version 4.9* Out of the three apps for Breezeline, I can only log into one. What is the point of having the other two if you can’t even log into them? ### 1/5 — App doesn’t work at all/ Breezeline does not offer streaming services *2023-07-22, version 4.9* I just spent about an hour on the phone with Breezeline customer service because I thought it was strange that I couldn’t watch Breezeline on my Apple TV through the Breezeline app. Well, after both the Breezeline representative and I tried to watch Breezeline on various devices, it turns out that literally no one can watch any programming whatsoever on any devices via the Breezeline app or internet browser. You can log onto your account, see stuff from your DVR, and scroll though the cable guide, but you can’t play anything. Sooo… Breezeline is misrepresenting its offering, falsely stating that it offers streaming services when it doesn’t. Breezeline must solve this issue immediately, or out seems like its customers deserve substantial compensation to get with a provider that can deliver programming content. ### 1/5 — Garbage *2023-07-16, version 4.9* Crap company. Lies lies lies. Taking our money and not providing us with a service. Was forced to upgrade our equipment. The tech didn’t know anything. Been without cable since June 21 but yet I have a bill. Called and talked to multiple representatives. They hung up on my husband three times. They are useless rude, and they all lie about every single thing. And they won’t do anything about anything. Tried ALL of that. Complete frustration. No resolutions. I was with WOW since 1999… Breezeline ruined it. We are looking at other options (Spectrum) Your representatives are Losing you customers. Not a very good business model. ### 1/5 — Garbage *2023-07-02* Crap company. Lies lies lies. I see a customers lawsuit coming. Taking our money and not providing us with a service. Was forced to upgrade our equipment. The tech didn’t know anything. Been without cable since June 21 but yet I have a bill. Called and talked to multiple representatives. They hung up on my husband three times. They are useless rude, and they all lie about every single thing. And they won’t do anything about anything. ### 1/5 — What a piece of garbage *2023-06-13, version 4.9* Wanted to use a stronger word but it’d likely be flagged. ### 1/5 — no *2023-05-29, version 4.9* it won’t let me log in ### 1/5 — App won’t even load *2023-05-15, version 4.9* The app won’t even load, I’m done. ### 1/5 — Very disappointed *2023-03-20, version 4.8.1* Breezeline took over our WOW service. We lost three TV benefits: On Demand, Remote Access, and PPV. Didn’t use the third anyhow but the first two were important. Contacted Tech Support two months ago and were told that On Demand was coming. About to take a trip so contacted Tech Support again to see if we could, as we did with WOW, contact our Ultra DVR to record stuff when we’re gone for more than two weeks. It took two chat sessions with Tech Support and over one wasted hour to finally get the answer that the two functions I was asking about are not available. Oh; the price is the same as it was with WOW. Next call is to Spectrum. At least in our area we have some competition for cable & net. Repeat as above. Gave it a few weeks. Took the app off. Reinstalled. Still doesn’t work. Tried multiple times. Kept getting same error code. Called customer service/tech support. Wasted another half hour. Still doesn’t work. Changed e mail and password at their instructions. Still doesn’t work. Still disappointed and going to resume shopping. Yes, still paying what we paid WOW before the take over, and getting less. ### 1/5 — App Needs Updating *2023-02-24, version 4.8.1* When IOS 16 was introduced the TiVo app would no longer play any downloaded shows that were recorded. After about 3 months TiVo finally fixed this issue, but Breezeline has not updated their app to incorporate the fix since it works off of the TiVo app. Please fix this problem! I am carrying around a second older iPhone that has IOS 15 on it so I can watch shows while traveling. I have repeatedly called Breezeline to ask them to update their app, but to no avail. ### 1/5 — Liars! If in Ohio, you CAN’T use this! *2023-01-23, version 4.8.1* Call Breezeline. Ask about users in Ohio (considered as formerly Atlantic Broadband, but that’s another lie for another time). Their marketing includes the lie that you can stream all that you subscribe to on your phone or iPad. But, in fact, and they will admit, you can’t. Yet they continue to market their service here with that blatant lie. Since first posting this, the Breezeline Bot have answered me the way they answer everyone: try self-help. I think the “help” should be a lawsuit charging this crooked company with fraud. ### 1/5 — Terrible App *2022-11-25, version 4.8.1* Downloaded the app to use and low and behold, it’s totally worthless. It won’t even let you log on. It’s terrible and shouldn’t be offered to the public. How is this application even available when it doesn’t work? ### 1/5 — Horrible app *2022-11-21, version 4.8.1* App is horrible and a waste of time ### 1/5 — Should be 0 stars-can’t even log in *2022-10-23, version 4.8.1* Can’t even log into app. Tried contacting support all they tell you is you need to download the network app I want to stream. Then what’s the point of this app!?! No problem with last cable company’s streaming app. Time to change companies! Bad support and apps. ***10/23 update. Don’t tell me to try the chat because you guys can give me an answer why it doesn’t work! ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2026-07-07, version 4.9.2* More garbage from a garbage company. The pure harassment of passwords, pins, texts, AI bots instead of real people, and then no passwords for the app work. I can’t leave this company fast enough. I hope your entire service department, board of directors, and anyone else in charge get fired immediately. Absolutely ridiculous clown show of a a company and app! ### 1/5 — The Worst *2026-06-08, version 4.9.2* This app is absolutely the worst ever! Caught in an endless cycle of not being able to login. Can log into my account fine, but not the TV app. Absolutely horrible and interface is ridiculous. ### 1/5 — Sucks *2026-06-07, version 4.9.2* Please fix the app!!! ### 1/5 — Useless *2025-11-29, version 4.9.2* Does not work, useless ### 1/5 — Can’t Login *2025-10-10, version 4.9.2* Can’t login so can’t use. ### 1/5 — Don’t lose your money *2025-09-06, version 4.9.2* Worst company ever don’t lose money in this company. Nothing works just business for the condos. ### 1/5 — The Worst App Ever *2025-04-26, version 4.9.2* I’m looking straight at my Breezeline account on my computer, it’s showing my sign-in info, yet when I put that same exact info into the app it says wrong sign in! How is this possible? How in the year 2025 can an app be that bad? ### 1/5 — Pure junk experience *2025-01-24, version 4.9.2* Doesn't seem like Breezeline can get anything right. From not being able to sign in to not being able to stream to not being able to even watch the cable TV that you are paying for every month, to not being able to use the TiVo app that's supposed to work with these multiple apps… Just pure frustrating and unadulterated junk. And now the rates are going up again!!! Time to switch. ### 1/5 — Can’t log in *2025-01-01, version 4.9.2* App won’t let you log in and will just an error. I have now missed 3 local NFL games and the NCAA playoffs. Which is literally the only reason I have cable. Being a cause for missing football is a sin that cannot be forgiven. ### 1/5 — Terrible! *2024-11-22, version 4.9.2* This app is terrible! It wouldn’t even allow me to sign in. It kept saying there was a sign in error and after the fourth attempt I gave up and deleted the app! You can do better than this breezeline! ## Most praised reviews (10 highest-rated) ### 5/5 — Need auto advance *2022-06-04, version 4.8.1* I like Breezeline but this TiVo does not have auto advance like my other TiVo did. Hopefully you can upgrade it soon. ### 5/5 — Excellent Customer Service *2020-10-19, version 4.4.4* I have called several times and am always greeted promptly and professionally. I did notice that there are 2 different toll-free phone numbers listed but only 1 actually connects to a person. Everything else is great with AtlanticBB. Craig in FLA ### 5/5 — New App is amazing! *2019-08-01, version 4.2* The new changes allows it to stream video on demand with anything I’m subscribed to. The last version of the app didn’t leave much to be desired, but this new one hasn’t dropped me at all! I travel a lot so this makes everything so much more convenient. I’m about 24 hours in and loving it. ### 5/5 — Super App! *2014-10-16, version 1.0.0* I seldom rate apps, but being able to download programs to my "iThingies" alone is enough to give it five stars. Really great on those many trips I take to be able to watch my favorite recordings in English rather than whatever language is on the tube in whatever country I am in. I have no problem filling up all 32 GB on the iPad and the iPhone. Gives me many hours of shows to watch. ### 4/5 — Iphone6 crashes when opening search *2015-10-21, version 1.2.1* Great app, very useful unfortunately it won't retain user name and password very long so you have to do login information almost every time you want to use it ### 4/5 — Love it! *2014-08-05, version 1.0.0* The app is great! The only thing is it takes way too long to download shows so I can watch them when I travel. I wish I could watch from any wifi connection without having to download (as slow as iTunes) ### 3/5 — App doesn’t work *2024-09-15, version 4.9.2* We had our TIVO updated and now the app no longer works. I continually get sign in errors. I hit forgot password and successfully got a new password which didn’t improve this problem. The technician who installed the new TIVO said the only change was the elimination of non HD channels. ### 2/5 — Glitchy NEEDS WORK *2022-12-01, version 4.8.1* My first day w your service. I saved favorite channels on the ap. Doesn’t save…. ### 2/5 — Needs work *2021-08-14, version 4.6.5* With Atlantic broadband, you pay for cable and restricted streaming to your mobile device. This streaming is incredibly inconsistent, because you can have a solid WiFi connection with no other devices/apps using connection having the issue, but it just freezes and spins. Ten feet from the router, buffering. 100 feet from the router, it buffers. 250DL speed, so one can see that not being the issue. Improvements are definitely needed so that customers can use services to the full potential. WiFi on your own network should not be required, because a VPN is a solid internet security option, which restricts you from using the app. ### 2/5 — Out dated *2018-05-29, version 1.3.6* Why should I have to record the show I want to watch at the same time I am trying to watch it after having fios this is really disappointing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*