# Breezeline WiFi+ — user reviews > 120 indexed App Store user reviews of Breezeline WiFi+ by Plume Design, Inc., rated 4.10/5 from 5,458 ratings. - Source: https://appshunter.io/ios/app/breezeline-wifi-plus/id1534018874/reviews - App overview in markdown: https://appshunter.io/ios/app/breezeline-wifi-plus/id1534018874.md - Rating breakdown: 5★ 3,692 · 4★ 490 · 3★ 265 · 2★ 167 · 1★ 837 ## What do users think of Breezeline WiFi+? Overall sentiment: negative **Pros** - 🚀 Excellent WiFi coverage - 🔒 Secure network management - 👍 User-friendly app - 💡 Innovative features like parental controls and guest WiFi **Cons** - 🐛 Connectivity issues and frequent disconnections - 🔋 Pods/extenders unreliable and temperamental - 👎 Poor customer service and technical support - 🤔 Confusing setup and configuration **Commonly reported bugs** - App crashes during setup - Inability to access router settings - Inconsistent WiFi performance **Most requested features** - Ability to separately manage 2.5GHz and 5GHz bands - Clearer instructions and documentation for setup - Improved app stability and reliability ## Newest reviews (20 of 120) ### 2/5 — No need to have 3 apps for one internet provider *2026-02-28, version 3.141.5* I prefer this company over the only other competitor I have in my area (current home does not allow certain providers). The internet goes out just about everyday, 9am, 3pm, 10pm doesn’t matter if I’m home or not I’ll receive the notification that I have no internet even though I only have around 5 devices connected? For a plan that supposed to run 11+? And the pod doesn’t work, WiFi your way requires an email that breezeline made me so I’m going through this app, WiFi your way, and the internet browser just to see what’s going on with my internet. Would rather have one app or a solid customer service rep when I call for assistance. Overall okay company though. ### 2/5 — Did not work *2026-02-08, version 3.141.5* It made me use a pod. I don’t have a pod. They didn’t give me a pod. I don’t know how to use it without a pod it says. ### 2/5 — Does not even open most of the time *2025-12-08, version 3.141.5* Mostly, the app will not open. Can’t get past the initial splash screen most of the time. It’s super annoying because I have parental settings that need to be updated. It looks like this app hadn’t even been updated in over a year. Please fix this bug. ### 1/5 — Not useful *2025-11-01, version 3.141.5* I got this app thinking that I could just manage my Wi-Fi only to find out, I have to get a pod and it’s for setting up a pod?? This is for a small cabin, I have no reason for Internet extensions. I just wanted to manage my Wi-Fi. I can’t even get this to link to my breeze line account. It’s a whole mess and it’s not accurate as to what this app is…. ### 1/5 — Poor *2025-10-02, version 3.141.5* This app let me use it one time before not loading fully ### 2/5 — Constantly Logs Out *2025-09-26, version 3.141.5* Stop logging me out. I have a passcode on my phone, so there is no reason to continue logging me out of the app at random intervals. ### 1/5 — Doesn’t work *2025-08-23, version 3.141.5* App is broken ### 1/5 — App Stopped Loading *2025-08-13, version 3.141.5* I need to make adjustments to my network that I can't because it won't load anymore ### 1/5 — Never works *2025-08-06, version 3.141.5* Unfortunately, after a few months the app will never load. This is extremely frustrating. ### 1/5 — Password Reset *2025-08-06, version 3.141.5* I requested a password reset 10 times and still have not received the email. ### 1/5 — Breezeline WiFi app *2025-07-16, version 3.141.5* Doesn’t work ever it shows me the loading screen and nothing ever happens, what a waste of an app, had the EERO app before and it was much better ### 1/5 — What? *2025-07-13, version 3.141.5* The app doesn’t even work anymore. ### 1/5 — App stopped working *2025-06-19, version 3.141.5* This app stopped loading I’ve a week ago. When I click on the support link in the App Store, it takes me to Breezeline’s sales website where I can signup for Breezeline! WHY would I do that when I already have it and it doesn’t work nearly as well as our old Wowway did?? ### 1/5 — Pain to Disable *2025-05-12, version 3.141.5* Forced to use this application and cannot find a way to disable to use my own modem. ISP making this a process when it shouldn't be. ### 1/5 — Useless *2025-04-28, version 3.141.5* Does not load. ### 1/5 — App doesn’t work *2025-03-25, version 3.141.5* App doesn’t even load anymore ### 1/5 — Pods *2025-01-28, version 3.141.5* The pods do not connect and the Breezeline support team is the absolute worst and if there was any other option I would choose them but there isn’t ### 1/5 — App is broken *2025-01-14, version 3.141.5* Can’t even get past accepting the terms of service because it dosent work… ### 1/5 — Not useful *2025-01-10, version 3.141.5* All I want is to be able to separate the login details for the 2.5 GHz and 5.0 GHz bands. My weather station won't connect to the 5.0GHz band and my phone needs to be exclusively connected to the 2.5GHz in order to connect my weather station to the wifi. I SHOULD be able to change the name/passwords for the different bands from my router's IP address website. But NO. Instead, all the details are 'read only' and I am suppose to download Breezeline's app to be able to change anything. But when I go to use the app, the only thing that comes up after login is the option to set up a pod. We have no use for the pod and have no intention of setting it up. However, that seems to be the only point of this app because setting up a pod is the only thing this app will let me do. ### 1/5 — App doesn’t work *2024-12-30, version 3.141.5* Must be a bug because certain things won’t open ## Most critical reviews (10 lowest-rated) ### 1/5 — Omg the worse thing ever *2026-08-10, version 26.206.1* Omg this is the worse doesn’t work , chat doesn’t work just say the don’t know what’s wrong I call in after hours I get switched around and have to start all over again hours out of my life I will never get back . I wish they still had an office in my town . ### 1/5 — Connectivity issues from the start *2026-07-21, version 26.206.1* I had connectivity issues since I downloaded the app. It cannot find my modem by using a serial number. Even after I contacted chat, they could not get it to work. ### 1/5 — Waste of time *2026-06-19, version 26.206.1* Tried to download app to manage wifi doesn’t even let me sign in because it say I need an extender I don’t need an extender why try to sell me more just to use an app ### 1/5 — Useless *2026-03-02, version 3.141.5* If you’re reading this, please do yourself a favor and save yourself a lot of time and frustration…DO NOT download this app. I’ve downloaded it 3 separate times over the last few years and each time I’ve wasted time trying to set it up without success and fairly tech savvy. This app is garbage! ### 1/5 — Never Works *2026-02-07, version 3.141.5* The app never never opens and even if on the rare occasion that it does, nothing on it works. WiFi goes in and out all the time. Channels constantly come up video unavailable. Worst company I’ve experienced ever. Customer service is a game to speak with a live person that you can understand or have the time to wait on hold forever. Do your research before even considering this company. I’m stuck as where I live there’s one “one” company. 😤😠😡🤬🤯 ### 1/5 — App doesn’t load *2026-02-01, version 3.141.5* Stuck at loading screen ### 1/5 — My internet sucks *2025-12-21, version 3.141.5* I really wish I didn’t pay an internet bill to not have internet. We called customer service 3 times within 24 hours to fix our connection issue. They keep sending a “blaster” or whatever they call it to my modem but it only works until they hang up. ### 1/5 — WiFi Your Way Doesn’t open on my iPhone 17 Pro Max *2025-12-20, version 3.141.5* WiFi Your Way Doesn’t open on my iPhone 17 Pro Max. Unable to get it to open up it just stays on the. first screen opens up that says Plume at the top and WiFi Your Way. Completely unacceptable for service that I pay $140 a month for the app is supposed to help me with my inside components but I can’t do that if I can’t open the application up. If I can’t get this resolved, I may as well go with a cheaper service. I may only get 500 MB, but at least it’s a third of the price. ### 1/5 — Useless *2025-12-11, version 3.141.5* I can’t even use the app. It’s searching for pods that Breezeline says I don’t need and won’t go past the initial setup page. Breezeline tech support has not been able to help me. ### 1/5 — Sigh *2025-12-03, version 3.141.5* So I guess the techs need better education on this app as I was informed I can manage my modem through this but it just keeps looking for plumes. Also changed the user default gate credentials and have lost access to to the default gateway not necessarily the apps fault or problem just saying. ## Most praised reviews (10 highest-rated) ### 5/5 — Installment versus Set up procedures *2023-02-23* The technician installed the wiring/modem/router in a superior way. problem comes in the set up procedures (customer). The lack of a printed procedure of set up caused many frustrating hours at the computer whereas a print out prior to the installment would give you heads up of what you needed to put on your phone contact places for help. Plus side we have been able to establish a full package for our youth. Conclusion today were happy but that would them an easier way. Believe a lot of people would transfer back to their other cable company. VERY CONFUSING w/o procedure or tech that assist you setup. **Developer response:** We would like to help you get this resolved. Please reach out! Breezeline’s support is just one click away! Please use the Support link for help with all your service questions and needs! https://www.breezeline.com/support If you still cannot find the answers you need, please use the Contact Us link https://www.breezeline.com/contact-us and select the chat icon. We will take care of you! - Your Breezeline Team ### 5/5 — Great app *2022-11-07* This app is great. It let’s me know that my Breezeline Wi-Fi is offline at least once a day. Of course I already know that since my tv doesn’t work and my phone isn’t online. Wonderful product, NOT!!! **Developer response:** Breezeline’s customer support is just one click away! Feel free to use the following Support link for help with all your service questions and needs! https://www.breezeline.com/support If you still cannot find the answers you need, please use the Contact Us link https://www.breezeline.com/contact-us and click on the chat button in the bottom right corner of that website! We will take care of you! - Your Breezeline Team ### 5/5 — Wi-Fi / internet, it’s only been a week and so far so good!!! Ask me in a month!!! *2022-03-17, version 2.80.2* It’s only been a wee ### 5/5 — Mr. Lear *2021-10-04, version 2.78* Went from snail speed with a “promised” 3mbps with Verizon, I actually got around 1 1/2mbps, to this phenomenal nearly 100mbps with Atlantic broadband. Wow. Impressive!! ### 5/5 — Wow *2020-12-02* I’ve had “WiFi extenders” before, and that is not what this system is. I love how much control this gives you for your network, and how many options it gives! Couldn’t believe my signal strength everywhere in my house! **Developer response:** So happy to hear you enjoy the app! ### 5/5 — Love my WiFi Your way *2020-11-30, version 2.67.0* Super easy to install and no loss of connectivity throughout my home!!!! ### 5/5 — Great service! *2020-11-30* I love the fact that I can easily manage who has access to what I have in my household! I have set up items that immediate family can access as well as limiting guests to their access when at my home. Love the expanded coverage and no matter where I am at home, inside or out, I never lose strength or service! **Developer response:** We love that feature too! The expanded coverage is a pretty close second though! ### 5/5 — New Install *2020-11-28, version 2.67.0* Really easy to install. Has some very cool features and gives great coverage throughout the house. ### 5/5 — WiFi your way *2020-11-27* The app is so easy to use with many cool options This wireless is very reliable and secure compared to many others I have a solid connection through my house, deck and garden. **Developer response:** Thanks for your review, we are pleased to hear you're enjoying the app! ### 5/5 — GAME CHANGED. *2020-11-27* Makes your home wireless SEAMLESS. We run 10-15 devices at any given time, and now all devices get full coverage. What’s even better is I have full control over who joins my network when and from what device. The app makes it SO easy to install and manage - definitely a wireless internet game changer! **Developer response:** We are so happy to hear you're enjoy it so much! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*