# Breezeworks — user reviews > 68 indexed App Store user reviews of Breezeworks by Breezeworks, rated 4.40/5 from 137 ratings. - Source: https://appshunter.io/ios/app/breezeworks/id738494922/reviews - App overview in markdown: https://appshunter.io/ios/app/breezeworks/id738494922.md - Rating breakdown: 5★ 104 · 4★ 15 · 3★ 3 · 2★ 4 · 1★ 11 ## What do users think of Breezeworks? Overall sentiment: mixed **Pros** - 👍 Easy to use - ⏱️ Time-saving - 💼 Professional appearance - 💰 Good value for price - 🗺️ Navigation/mapping features - 📞 Good customer support (mentioned by some) - 📱 Mobile-friendly - 📈 Organized business management - 💳 Payment processing - 📝 Estimates and invoicing **Cons** - 😞 Poor customer service (frequent complaint) - 🐛 Frequent bugs and glitches - 📉 Limited functionality - 📱 No iPad support - 📧 Spam issues with email server - 🔄 Sync issues with QuickBooks - 📝 Limited note functionality - 🔢 Invoice number limitations - 💰 Expensive for some users - 🐌 Slow customer service response - 📱 App resets on phone navigation **Commonly reported bugs** - App crashes at launch - App shuts down during sign-up - Computer version is buggy/glitchy - Taking deposits or multiple payments glitches - Cannot easily change price on estimate or invoice - App resets when navigating away on phone for more than a minute - Contact does not import to phone when created in app - App not optimized for iPad **Most requested features** - iPad optimization - Invoice payment reminders/late fees - Use own email server - Two-way QuickBooks sync - Map view of customers - Ability to change invoice numbers - Open API - Ability to accept multiple payment forms in a single transaction - iPad app optimization - See unscheduled calls in mobile app - Desktop dashboard info in mobile app - Call-back feature to jobs board - Tie bank account directly via debit card with picture option - Estimate layout similar to Joist - PC version - Add logo to invoices - Remove customers from contact list - More control over line items in estimates - Dark mode - Advanced analytics dashboard ## Newest reviews (11 of 68) ### 2/5 — Bugs for days *2024-10-24* Too many to name and at this point I’ve gotten too used to the various, tedious workarounds I’ve figured out on my own. But what drives me especially crazy is when I navigate away from the app on my phone for more than *one* minute, it resets at the home screen and I am taken away from the estimate, customer info, scheduling etc I was in the middle of working on. In theory it is set up well and intuitively. But had I known about all the kinks when I was first starting my business I’d have considered other options. If I had the time and energy to report every issue I would but I don’t and as a paying subscriber that shouldn’t be my job. **Developer response:** Hi there! I'm so sorry to hear about your troubles. You are right that it's not your job to find bugs but if you find them and report them, we can fix them. Please contact us at support@breezeworks.com and we can address your issues! Have a great day. ### 2/5 — Limited functionality *2024-03-02* Pros Scheduling Mapping Job tracking American company and support Collect payments directly from square or stripe Cons No iPad support No invoice payment reminders/ late fees No way to use your own email server (which causes spam issues) Contacts with multiple emails in QuickBooks don’t get transferred over Invoices only sync from breeze to QuickBooks not the other way around Notes are limited to basic text Limited integration options No map view of customers Can’t change invoice numbers (time to start from 1 again) Summary for the price point it’s good enough but if they raise the price it’s not worth it. I appreciate that it’s not a bloated mess of useless features but it’s so bare bones it’s limiting. That could be workable with a open api to use but I doubt that’s on the roadmap. This app is very clear on its description page and will do exactly what’s advertised but nothing extra. Keep that in mind. But it’s fast easy to use and looks good. Please keep up the good work and knock out the negatives. ### 4/5 — Perfect *2021-12-13* This app does what is advertised. I really like it. The only thing I don’t like is when you create a customer in the app, the contact does not import to your phone. But that is minor compared to all the great things it does do. ### 4/5 — iPad app! *2020-03-21* I signed up. Love the system. Been using it for about 3 weeks. Just loaded it on the iPad to find out it is not optimized for iPad. Seriously? Hurry up guys you are onto something here but NEED A proper iPad app. ### 3/5 — Just Good Enough *2019-02-17* There is nothing exceptional about this app. I have been using it for about 60 days at $33 mo. I does everything ok. Support is ok. It has never been updated. Taking deposits or multiple payments is terrible. It glitches a lot. You can not easily change a price on estimate or invoice. I am actively looking for something better. ### 2/5 — Nice - Simple - Software Bugs *2018-04-22* Would be a great service but the computer version is very buggy/glitchy. If if gets better I may come back and try again. For now I’ll stick with QuickBooks Online. **Developer response:** I'm so sorry you had trouble with your Breezeworks trial. We don't have any reported bugs with the web app at the moment. We'd love to hear what isn't working for you so we can fix it ASAP. Please email us at Support@breezeworks.com. Thank you for your help! ### 5/5 — love the app, looking forward to more improvements *2018-01-13* Hi, this has been great so far, been using it for a few months now. Would really like to option to see the unscheduled calls in mobile app, and also the info that shows up in the desktop dashboard available in mobile would be awesome, thanks so much for all your hard work to make this app so valuable ### 5/5 — New user - great support! *2017-09-16, version 4.0.2* We are a new user and have had lots of questions. Tech support system is great. Automated system sends you an email of your help ticket and keeps the thread. Quick responses and they have called me when it was easier to walk me through something. ### 5/5 — Works for me *2017-05-01, version 3.0.4* Used quickbooks for nearly a year, have found Breezeworks much easier to use. The scheduling is great, it syncs right up with my square account. The estimates and invoicing are great as well. Also pulls over all current customer data from quickbooks. I'm wrapping up a few jobs lingering in quickbooks, then I'll be switching completely to Breezeworks. ### 5/5 — Great app *2016-09-29, version 2.15.5* Using it for my business. Works great. Would love it if you could add a call-back feature to the jobs board. Ty :) ### 4/5 — Breezeworks *2016-09-06, version 2.15.3* I love this app. It has a few issues that need fixed, but all in all it's great for contractors and tradesmen. ## Most critical reviews (10 lowest-rated) ### 1/5 — Used BW for Years *2026-07-28* I used BW for about 8 years. Nothing ever changed and no improvements. The have one person handling customer service and she never answers the call so you just have to leave a voicemail and she will eventually call you back sometime. Finally ripped the band aid off and switched to Jobber which costs the same but is a thousand times better. **Developer response:** Hi, thank you for the 8 years with us — that's not lost on us, and we're sorry to see you go. We've actually shipped a number of updates and improvements over time, and every call is returned within 24 hours — so it's surprising to hear that wasn't your experience. We'd genuinely like to understand what happened on your end, since that doesn't match how our support process is supposed to work. If you're open to it, please reach out directly so we can look into it. Either way, we wish you and your business all the best with your new tool. ### 1/5 — Poor customer service. *2026-05-13* Basic app functionality. Customer service is very poor. Problems never get resolved. You get what you pay for. **Developer response:** Hi there! We do our best to serve our customers quickly and thoroughly, but it sounds like we missed the mark. I'd love to hear what didn't go right. Could you give us a call at (844) 273-3939 and let us know? You can also email us at support@breezeworks.com. Thanks! ### 1/5 — Basic *2026-04-16* Basic app functionality. Customer service very poor. **Developer response:** Hi there! We do our best to serve our customers quickly and thoroughly, but it sounds like we missed the mark. I'd love to hear what didn't go right. Could you give us a call at (844) 273-3939 and let us know? You can also email us at support@breezeworks.com. Thanks! ### 1/5 — Have used for years *2022-03-31* I have used Breezeworks since 2016 and have never had issues with it until last year. Very poor customer service. We report issues we are having and never receive a call or email back as promised. We will be swapping to a different software soon. **Developer response:** Hi there. I'm sorry you've become unhappy with our support. I just reviewed our last customer service inquiry from you and it looks like you may have missed our final response to your ticket. We appreciate your many years of loyalty. I'll reach out to you directly to see if we can rectify this situation. As always, you can reach us at support@breezeworks.com. ### 1/5 — Lacking Payment Options *2021-11-28* It’s been +3 years since we were told they were about to implement the ability to accept multiple forms of payment in a singular transaction. Still waiting. Time to kick these chumps to the curb. **Developer response:** Ouch! I'm sorry that you are unhappy that we don't offer a way to take multiple payment types on a single invoice. Thanks for sharing your feedback. ### 1/5 — Crash *2018-05-18* First time that I started the app it was working nice, but during the signing up it suddenly shuts down. Now is not possible to start the app, on main screen it close. Could you please fix this bug? Thank you **Developer response:** I'm so sorry you had trouble. We don't see your crash in our system, but I do see that you were able to access the app. We'd love to hear more about what you've experienced. Can you email us at Support@breezeworks.com? ### 1/5 — Crashes at launch *2018-04-25, version 4.3.5* Just installed the new version which fails to launch. ### 1/5 — Useless *2018-04-25, version 4.3.5* You can’t customize the app for exactly what do you need, specially when you pay 30$ for mounds ... ### 1/5 — Rip off *2017-04-30, version 3.0.4* So your asking for $20 a month what the square app does for free also for half the amount you can just get QuickBooks online which does all the same stuff ### 1/5 — Inappropriate sales call... *2016-06-24, version 2.15.1* I downloaded this app at about 7:30am. Then at 9:40, I get a sales call asking what my specific needs are. I tell him to call back at the end of the day. He says he'll call me just before 5. I said ok. He then calls me just before 6 and I let it go to voicemail as I was in the middle of something. He leaves me a message that goes like this, "Hey, this is Mike. I wanted to see if you could help me out. Give me a call when you have a minute. My number should be on your caller id. (Hang up)". I don't know of any reputable business that talks like this. I will never use this product/service, nor will I ever consider recommending them. ## Most praised reviews (10 highest-rated) ### 5/5 — Used this for years! *2026-08-14* Always great and personal support. My team loves it too. ### 5/5 — Great APP *2026-05-04* Very simple and organized we’ve used several different softwares before and this one is by far the best and the customer service is outstanding! ### 5/5 — Don’t know what we would without it! *2024-04-20* We use it faithfully every day has made our work very much easier. ### 5/5 — Breezeworks to run your business *2020-12-09* I’ve been using Breezeworks since 2014, all I can say is it always gets better. I will always be a customer. I can run my business professionally and I must say my customers also love it. I will just save this, every detail of operating my business is now totally organized and I am a very organized person. Becky has always been there to answer my questions and she is the back bone of the company, i’m sure they already know that. I totally rely on Breezeworks and it has never let me down. ### 5/5 — Easy to use *2019-06-24* Easy to use and great support. Has saved me a lot of time!!! ### 5/5 — More than just an ‘app’ for me! *2019-04-27* I found out about this app through an MSNBC small business segment about 2 years ago. Since then, this app has been a crucial part of my business running successfully. Every single feature is thoroughly thought out, functional and professional. This app revolutionized the way that I run my home remodeling business. My clients always comment on the quality and ease of estimates/transactions - that I do all through this app! I’ve never left a review for an app before but Breezeworks is more than an app for me - I tell every contractor I know about it & hope that if you’re reading this, you give it a try as well! You won’t be disappointed! Thank you, Breezeworks! ### 5/5 — This app almost nailed it all *2018-10-03* The one thing it lacked was tieing your bank account information directly thru your debit card with a the picture option everything else is spot on except the estimates the layout would be better if it was similar to joists it just leaves out the template which sone people dont know the proper layout that would hold up in court if needed however everything else was above and beyond i can track employees send jobs collect payments get navigation to the jobs and provide specific details in designated areas even has a library of items that you build up as you use it well worth the subscription fee everymonth this one app would allow me to go from struggling with just myself to being abke to manage a team directky from my phine while on the job nit to mention the accounting aspects that could turn 20 hr days into normal life and time for family great job ### 5/5 — Good app *2018-07-31, version 4.5.0* Great app and easy ### 5/5 — This appnt is amazing!! *2018-07-03* We love this app and would highly recommend you trying it!! ### 5/5 — Love this upp *2018-04-16* Excellent tool at hand instead of be home to be front of your desk is easier to send invoices to my clients no matter where I’m thanks!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*