# Brella – Card Manager — Safeguard your debit card

> Debit card security and management app with real-time alerts and controls. (iPhone/iPad app by SHAZAM.)

- Source: https://appshunter.io/ios/app/brella-card-manager/id571486405 (this page in markdown: same URL + `.md`)
- Developer: [SHAZAM](https://appshunter.io/developer/571486408)
- Category: Finance, Business
- Price: Free
- Rating: 2.33/5 from 176 App Store ratings · 77 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 13 MB
- Languages: English
- Released: 2012-11-08
- Data updated: 2026-07-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/brella-card-manager/id571486405/reviews.md

## What is Brella?

Brella helps you protect your debit card by sending you alerts when your card is used so you can quickly detect unauthorized or fraudulent activity on your account. Users have the option to receive text or email alerts. You can also check your account balance anytime, turn your card off and on, send money to other users and find nearby ATMs.

Alerts are provided for:
• Purchases exceeding dollar amounts you set
• Card-not-present purchases
• Suspicious or high-risk transactions

With this app, you have the ability to define when, where and how your debit card can be used. Users can set blocks for:
• Transactions exceeding a specific dollar amount
• Internet and phone transactions
• Transactions conducted outside of the U.S.

Turn your debit card off/on
This control can be used to disable a lost or stolen card, prevent fraudulent activity and control spending.

More great features
- Users can check their balance without logging into the app with the Quick Balance feature
- Users can choose to enable Touch ID, a secure and quick way to sign on with your fingerprint so you don’t have to type in a password
- Users can submit a Travel Notice to inform their financial institution of any scheduled travel

NOTE: This application is powered by SHAZAM and is activated through specific financial institutions. Check with your financial institution to ensure they subscribe to Brella prior to downloading and if they participate in optional features.

## Key features

- Real-time transaction alerts
- Set custom spending limits
- Block card-not-present transactions
- Turn card on/off remotely
- Check account balance
- Set travel notices

## What do users think of Brella?

Overall sentiment: negative

**Pros**

- 🔒 Ability to lock/unlock card
- 🔔 Fraud alerts and notifications
- ✅ User-friendly for some users
- 💳 Manage travel notices
- 📊 View card balance

**Cons**

- ❌ App constantly crashing
- ❌ Login issues (loading, freezing, errors)
- ❌ Registration problems (no emails, timeouts, invalid input)
- ❌ App is outdated and not updated
- ❌ Poor user experience and interface
- ❌ Service unavailable/system down
- ❌ Cannot make changes to settings
- ❌ Issues with phone number input
- ❌ Transaction log not available
- ❌ Ledger balance only, not available balance
- ❌ Frequent sign-outs
- ❌ App times out frequently
- ❌ Card scanning not working
- ❌ ATM finder not working
- ❌ Delays in fraud alert responses
- ❌ Password reset issues
- ❌ App not working after updates
- ❌ Unable to download/install updates

**Commonly reported bugs**

- Indefinite loading screen on login
- Sign-in screen loads and loads
- App crashes
- Cannot register card
- Service always unavailable
- No activation email received
- App crashes when setting up travel notice
- System won't let you get verification code
- Cannot get any help when reaching out
- Constantly signing you out
- Freezes every second or two
- Username and password incorrect, no reset email
- Password not accepted even with correct requirements
- App times out before completing registration
- Card scanning does not work
- Manual entry does not work
- Automatic card scanning does not work
- ATM finder does not work
- Stalls out after putting in card info and phone number
- Delay in replying 'yes' to clear fraud alert
- Password reset fails after entering PIN
- Travel notification date changes not working
- Cannot receive text notifications
- Cannot register card to find ATM locations
- Card eligibility is finicky and over-complicated
- Balances not available ('NA')
- App logs out constantly
- App won't start up reliably
- Cannot put phone number in
- Username field locked with incorrect info
- Cannot transfer money from the app
- Cannot pay bills without difficulty
- App won't allow login after recent update
- Login process times out or crashes
- App stops working after recent update
- App crashes every time it's opened
- Fingerprint option stopped working
- App crashes or won't let you in stating update needed when none available
- Download fails for updates
- App won't install after deletion
- App won't download at all
- New update won't install on iPhone
- Cannot download since latest upgrade
- Says can't download at this time
- New update doesn't work
- App won't update, then won't install
- App crashes, doesn't let you in

**Most requested features**

- Update the app frequently
- Fix validation issues
- Improve login process
- Allow users to see transaction logs
- Provide available balance, not just ledger balance
- Allow users to see their transactions
- Improve phone number input handling
- Fix card scanning functionality
- Fix ATM finder functionality
- Improve user interface and experience
- Allow Face ID/biometric login
- Ensure app functions correctly after updates
- Fix issues with downloading/installing updates

## Recent user reviews (10 of 77)

All indexed reviews: https://appshunter.io/ios/app/brella-card-manager/id571486405/reviews.md

### 1/5 — Sucks sucks sucks

*2026-04-29, version 5.13*

This app really suck. I’m not sure what user improvements are you talking about, there is no way to validate the Login preferences and a whole lot of issues, please fix it Mr developer.

### 2/5 — Is starting to not work anymore

*2026-02-08, version 5.11*

For the past three days I have not been able to use my card because I have it locked and the sign in screen just loads and loads, not allowing me access. It’s honestly not surprising that the app is deteriorating as it hasn’t been updated in 4 years, but the reason I’ve been using it is because it’s the only app that supports this card. Please fix this.

### 1/5 — This app sucks

*2026-02-06, version 5.11*

I’ve tried to access my account multiple times, each time I got an indefinite loading screen. Deleted the app, reinstalled it to see if that fixes the issue. Instead now, I have to play this whole new game of re-registering my damn card!!

### 1/5 — Things are not working

*2026-01-25, version 5.11*

This app needs update asap, the last update was 4 years ago, please review the app. Validating selections do not work.

### 1/5 — Always down, sometimes up, limited functions

*2025-10-21, version 5.11*

I can check my account balance and lock my card. That’s about it. Of course, I actually have to be able to log in to do so, which I currently can’t do because “our system is down.” Like yesterday. And the day before. If only People’s Exchange Bank of Monroe County, Al, would make the change to a different company, I’d be happy. But I don’t get to make that decision.

### 1/5 — Less standard service

*2025-10-01, version 5.11*

My bank says only brella can fix my issue. Brella says they can’t. Done with brella and will tell everyone on not to waste their time with these clowns!😡

### 1/5 — Worthless

*2025-08-01, version 5.11*

I tried logging in, and keep getting a pop up box that says try in ten minutes, 2 hours later

### 1/5 — Does not work

*2025-06-04, version 5.11*

Can’t register your card, service always unavailable, app crashes.

### 1/5 — No activation email.

*2025-04-28, version 5.11*

I have created an account and I have yet to receive an email to activate it. It’s been 2 days since I created the account.

### 5/5 — Love finally being able to lock my card

*2025-03-09, version 5.11*

My actual bank app doesn’t have the option to lock and unlock my card, and obviously in this day and age you have so many subscriptions and other things and you loose track of them, forget about them, but you still pay lol. I love being able to lock my card, brella also sends me emails whenever there’s any activity while my cards locked. Earlier I tried re-paying for my Netflix and forgot my card was off, it automatically declined and brella sent me an email. I’ll be using this app forever!

## Frequently asked questions about Brella

### What does Brella do?

Brella helps protect your debit card by sending you alerts for transactions, allowing you to quickly detect unauthorized or fraudulent activity. You can also manage your card's usage settings, check your account balance, and turn your card on or off.

### What kind of alerts does Brella provide?

Brella provides alerts for purchases exceeding dollar amounts you set, card-not-present purchases, and suspicious or high-risk transactions. You can receive these alerts via text or email.

### How can I control my debit card usage with Brella?

You can define when, where, and how your debit card can be used. This includes setting blocks for transactions exceeding a specific dollar amount, internet and phone transactions, and transactions conducted outside of the U.S.

### Is Brella free to use?

Based on the provided information, the application is free. However, it is powered by SHAZAM and activated through specific financial institutions, so it's recommended to check with your financial institution for participation.

### What are the benefits of turning my card off and on?

Turning your debit card off can be used to disable a lost or stolen card, prevent fraudulent activity, and control spending. You can then turn it back on when needed.

## Version history (last 5 releases)

### 5.13 — 2026-04-28

General bug fixes, enhancements, and customer experience improvements

### 5.11 — 2021-08-19

We made several enhancements including overall performance improvements and minor bug fixes.

### 5.10 — 2021-04-15

We made several enhancements including overall performance improvements and minor bug fixes.

### 5.9.1 — 2020-12-02

We made several enhancements including overall performance improvements and minor bug fixes.

### 5.9 — 2020-11-19

We made several enhancements including overall performance improvements and minor bug fixes.

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## More apps by SHAZAM

- [2018 SHAZAM Forum](https://appshunter.io/ios/app/2018-shazam-forum/id1358472628)
- [SB Demo Online Banking](https://appshunter.io/ios/app/sb-demo-online-banking/id1492774653)
- [2020 SHAZAM Forum](https://appshunter.io/ios/app/2020-shazam-forum/id1501733906)

All apps by SHAZAM: https://appshunter.io/developer/571486408

## Related topics

[brella](https://appshunter.io/ios/topics/brella) · [shazam brella](https://appshunter.io/ios/topics/shazam-brella) · [debit card manager](https://appshunter.io/ios/topics/debit-card-manager)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*