# Brenz Pizza Co — user reviews

> 9 indexed App Store user reviews of Brenz Pizza Co by Brenens Franchise Group, LLc, rated 4.67/5 from 42 ratings.

- Source: https://appshunter.io/ios/app/brenz-pizza-co/id956950555/reviews
- App overview in markdown: https://appshunter.io/ios/app/brenz-pizza-co/id956950555.md
- Rating breakdown: 5★ 37 · 4★ 1 · 3★ 0 · 2★ 3 · 1★ 1

## Most critical reviews (9 lowest-rated)

### 2/5 — Orders always cancel, “store closed”

*2022-06-15, version 3.0.2*

I really love the pizza here and I would love to order it again but the app doesn’t allow orders citing store currently closed. I have my pizza choice saved on the app and the app allowed a 1 to 1 substitution for any topping with no additional cost, the website charges per additional topping even when removing others. 
Also, the app seems to have a totally different account management algorithm because the website doesn’t recognize my account. Super frustrating. I waited 4 months before writing this review to give them time to correct the mistake but it still hasn’t happened.

### 2/5 — New version payment bug

*2020-03-11, version 3.0.1*

New version doesn’t allow me to use my existing stored credit card.  Repeatedly errors saying to choose a payment method even though I selected my credit card and there’s a green check mark next to it.

### 5/5 — Great app for a great pizza place

*2018-09-15, version 3.0.0*

Everything about Brenz is 5 stars. From the pizza to the store to the app to the hot cashier this place is lit.

### 5/5 — Awesome

*2018-09-06, version 3.0.0*

The app is convenient and easy to use. This is the best pizza I’ve had in Ohio, hands down. A customer loyalty program of some sort would be a nice perk!

### 5/5 — Quick and easy

*2018-08-14, version 3.0.0*

Everything at your fingertips. Next I'm just waiting to get points or something that lead to discounts for being a loyal customer

### 5/5 — Awesome

*2017-10-29, version 3.0.0*

Food is awesome! App works great!

### 5/5 — Easy to navigate

*2017-08-25, version 3.0.0*

Pretty simple app that functions well and doesn't crash.

### 5/5 — Covers All The Bases

*2017-08-04, version 3.0.0*

This app is awesome for ordering - every option, detail and food customization you can easily complete with clarity. Great workflow. Makes ordering a breeze!

### 5/5 — Easy to use for complex orders

*2017-07-28, version 3.0.0*

Works well, efficient

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*