# Brevity Care Software — user reviews > 51 indexed App Store user reviews of Brevity Care Software by Evello Pty Ltd. - Source: https://appshunter.io/ios/app/brevity-care-software/id1407670897/reviews - App overview in markdown: https://appshunter.io/ios/app/brevity-care-software/id1407670897.md ## Newest reviews (17 of 51) ### 2/5 — Not fit for purpose *2026-02-06, version 7.8.1* As an app designed to assist people using the NDIS, you would think that it would be fully accessible for people who use screen reading software like VoiceOver. It isn’t. So many of the crucial buttons, like the arrows you need to press to approve invoices, don’t exist for VoiceOver users. What a shame. ### 1/5 — DO NOT INSTALL THIS APP *2025-05-31, version 7.8.1* This is by FAR the most useless app I’ve ever had the displeasure of being made to install. There is nothing but constant bugs with this app, and the only way to fix is reinstall. This App is GENUINELY that bad, it makes me want to get a job with a company that doesn’t use this App so I can delete it forever. If I could rate lower than one star, believe me I would. If you can Avoid it…. ### 1/5 — Progress notes don’t save. *2025-03-23, version 7.8.1* Ongoing issues with documentation/notes not saving completely. Even after app states saved successfully. Most frustrating. Have tried everything. Documenting is critical for both staff and our clients but finding this app a real headache. ### 1/5 — App not working properly *2025-02-23, version 7.8.1* Very disappointed! Been having trouble lately with my shifts. Can't see future shifts and can't save shift notes! Its been a week already! Can you pls fix it ### 1/5 — Constant logging in each time, and no refresh *2025-02-03, version 7.8.1* I have to login with password each time I have to open the app, even after I just signed in. Also the update does not come though when you are in the app, and there is no way to refresh while in the app, you have to manually exit out then sign in again with password to get the updated shifts or changes. Very frustrating to do. Please fix this issue ### 1/5 — Poor functionality *2024-11-18, version 7.8.1* This app is always glitching, timesout and the latest update with the calendar up the top, currently does not let me view my past shifts. Unfortunately as my workplace uses this app I have no option but to continue using it too. ### 1/5 — I’d give it 0 stars if I could. *2024-09-20, version 7.2.9* Horrible app… makes the work day more stressfull… ### 1/5 — Worst app I’ve ever had *2024-08-01, version 7.2.9* Can’t understand how companies keep working with it. It stresses my working days. ### 1/5 — Notification that doesn’t go away *2024-07-08, version 7.2.9* Have a contestant notification in the app but doesn’t go away even after restarting. Full of bugs. If I didn’t HAVE to use it, I wouldn’t. If you have other options, go with them. ### 1/5 — Not recommending Brevity *2024-03-03, version 7.2.9* This App is full of bugs and definitely not users friendly. I would not recommend to anyone. ### 1/5 — Terrible *2024-03-02, version 7.2.9* Constant problems with this App, glitches , bugs it’s useless, needs a serious overall. ### 1/5 — Terrible company *2024-02-29, version 7.2.9* Terrible app constant problems tech support is not worth your time. ### 1/5 — Fail, does not work and has wasted much of my time. *2024-01-26, version 7.2.1* Shame on you for launching a product that doesn’t work. ### 2/5 — App keep going offline. *2023-11-29, version 7.2.1* The apps gets offline although connected to Wifi, please fix it ### 1/5 — Useless not helpful txt is so faint *2023-08-20, version 7.2.1* Sadly my support providers use this app. As their client unable to communicate/ message, txt is so faint. Is terrible seriously the developers need to rethink! If a business use this then I think it may reflect badly on the service they provide, very poor! ### 1/5 — Annoying *2023-08-02, version 7.2.1* The app is clunky, not easy to find shifts, not broken into weeks. Have to scroll to find pre planned shifts. Do not recommend ### 1/5 — Terrible *2023-03-21, version 7.0.8* Terrible terrible company who don’t know what they doing. I can’t even log in anymore since. This people who made this app is terrible. I’m going to tell people not to download this app. ## Most critical reviews (10 lowest-rated) ### 1/5 — needs update *2026-08-08, version 7.8.1* please update this app- it’s terrible ### 1/5 — Needs urgent update *2026-06-21, version 7.8.1* Way too glitchy. Won’t let me log on with Face ID anymore - others too. ### 1/5 — Unable to see Available Shifts, *2025-10-08, version 7.8.1* It’s super glitchy and for past 2 months I have not been able to view our participants available shifts, it says they are there but when I log in, I can’t not view them to pick up extra work. It’s long overdue for an app update too! ### 1/5 — Rubbish App *2025-06-14, version 7.8.1* Always can't login and having so many issues. If your company didn't test the app, don't publish to market. Rubbish app, do you know your app affected many support workers? I don't recommend company do it app. 😡😡😡😡😡😡😡😡 ### 1/5 — Bug issues *2025-06-07, version 7.8.1* Please fix this app, constant log in issues saying I’m offline. I’m having to delete and redownload the app. ### 1/5 — Keep crashing *2025-06-07, version 7.8.1* Rubbish app , keep crashing all the time i have to uninstalled and reinstalled every time i sign in and out very annoying ### 1/5 — Login error *2025-06-05, version 7.8.1* Constant login error. I have to uninstall and install every couple of days for login to work ### 1/5 — Terrible to use *2025-06-05, version 7.8.1* Not very stable ### 1/5 — Terrible app *2025-06-04, version 7.8.1* Stupid app - logs out of your account randomly and when trying to log back in, it freezes and doesn’t let you continue ### 1/5 — Clunky and full of bugs. *2025-06-01, version 7.8.1* Don’t purchase this for your business. It is an absolute nightmare for users. The app is clunky, full of bugs. Will not allow users to reset their passwords so that they can retrieve vital information. Hate it hate it hate it! ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2021-05-27, version 6.2.5* great app with newest version ### 5/5 — Great app *2021-05-23, version 6.2.5* Great app. Easy to use and has face recognition or fingerprint log in so I don’t need to enter password each time. Able to use the speech to text option for easy note taking at the end of my shifts. Would definitely recommend it ### 5/5 — Great *2021-05-23, version 6.2.5* The newest version is now fixed the face ID and finger print issues I had. I can now access my shift. Thanks team ### 5/5 — Great app *2021-05-23, version 6.2.5* This app makes my job as a support worker easy. Love the update. ### 5/5 — Can’t create user *2020-02-10, version 5.2.2* Can’t create user profile as login screen blocks background ### 5/5 — Easy to use and very responsive *2019-10-29, version 4.9.8* Found it simple and responsive ### 5/5 — Awesome Customer Service *2019-08-30, version 4.8.9* While it can be tricky to learn the customer support provided, especially from Harvey, is very prompt and detailed. It assists in business operations providing an easy and manageable way to manage NDIS duties. ### 3/5 — Logs you out on its own every couple weeks *2024-01-30, version 7.2.1* App logs you out, not a huge problem. ### 3/5 — Yes and no *2024-01-09, version 7.2.1* I am plan managed and great to see invoices but if I have the app open and I get a notification to approve an invoice it doesn’t show up when I go into the app and refresh. I have to close the window and logout for it to then show up on the app. ### 3/5 — Too many Issues *2023-05-31, version 7.2.1* I’d like to thank the Brevity App Creators for this amazing app. However, it’s unfortunate that over the years ( over two years now) this app has failed its main interface functions. For instance, the log in and log out functions are a nightmare. I have had to log in at the beginning to f my shift and then after my shift ends, I find out the the log in was not registered so I have to start shift and end shift at the end of my shift. Another issue is trying to save notes. Notes get saved, signed, stars rated and then submitted, but then I find out later the notes weren’t saved properly so will need multiple attempts to save the notes and re-submit again. Can the Brevity App Team please rectify these issues please. Cheers --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*