# BrewDog — user reviews

> 88 indexed App Store user reviews of BrewDog by BrewDog, rated 1.40/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/brewdog/id1291946531/reviews
- App overview in markdown: https://appshunter.io/ios/app/brewdog/id1291946531.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 12

## What do users think of BrewDog?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface (mentioned once)
- 👍 Looks good (mentioned once)

**Cons**

- 🐛 Constant crashing
- 🐛 App freezes
- 🐛 App closes unexpectedly
- 🐛 Login issues
- 🐛 Not logged in between sessions
- 🐛 QR code presentation broken
- 🐛 Bar discount not showing
- 🐛 Local bar discount issues
- 🐛 Incompatible with dynamic fonts
- 🐛 Profile page blank
- 🐛 ID card not loading
- 🐛 No Face ID support
- 🐛 Tedious login process
- 🐛 Security concerns (data insecurity)

**Commonly reported bugs**

- App crashes when trying to use map or find bar
- App crashes when clicking on bars
- App crashes when selecting anything
- App crashes when asking for nearest bar
- App crashes when clicking on bar pin
- App crashes when 'Bar' button is pressed
- App crashes when trying to select a location
- App crashes when selecting a button
- App crashes on third click
- App crashes when trying to interact with map or find closest bar
- App crashes when trying to set local bar
- App freezes on 'set location services' screen
- App logs out frequently
- App requires password login every time
- App doesn't remember login details
- App doesn't show beers actually in building (ordering app)
- App not compatible with keychain or password managers
- App not compatible with dynamic fonts
- App not correctly laid out for iPhone 14 Pro screen
- Profile page doesn't load
- ID card not loading
- QR code not showing up
- App stuck on loading screen/white screen
- Location services not working correctly on iOS 15
- Bar locations disappeared
- Local discount not activating
- No EFP info or forum on site anymore
- App is unusable on iOS 17
- Deprecated QR code presentation
- Latest update broke app
- Reset password link doesn't work

**Most requested features**

- Improve app stability
- Fix crashing issues
- Remember login details
- Support password managers/keychain
- Add Face ID/biometric login
- Ensure local bar discount works
- Fix QR code presentation
- Update app for iOS 17
- Make app compatible with dynamic fonts
- Include Ellon DogTap in bar finder
- Allow mobile ordering
- Display Visa stamps
- Invest in better technology/app development

## Newest reviews (17 of 88)

### 1/5 — Terrible app

*2023-12-08, version 2.5.18*

Crashes every time you use it. The moment you select anything it crashes.

### 1/5 — Just update the app

*2023-11-28, version 2.5.18*

As with many recent reviews this app is nigh on useless. Shuts down when trying to find nearest bar.

### 1/5 — Limited App

*2023-10-18*

The app crashes every time I click on ‘find my nearest bar’ or after I use the map to find a bar and then click on the pin to see which bar it is. Been doing it for over a year now and still no resolution!

### 1/5 — Awful

*2023-10-03, version 2.5.18*

Awful app, unusable on iOS 17. Constantly crashes

### 1/5 — Simply doesn’t work!

*2023-09-21, version 2.5.18*

Won’t store login details for a start. Moving into using the app, when I tap “find nearest bar” the app just crashes. Next to useless!

### 1/5 — If you can’t even fix a login..

*2023-09-14, version 2.5.18*

App requires password login every.single.time…

### 1/5 — App constantly crashes - it’s unusable

*2023-08-22, version 2.5.18*

Tried downloading and reloading the app. It crashes everyone I try to click on a bar near me or if I try to choose the list of bars. It is therefore unusable

### 1/5 — Don’t bother wasting your time

*2023-08-20*

If only this app would work.. Open it ups and no matter what you want from it after just a few taps the app crashes and closes.. Seriously disappointing, just pleased that their drinks are a lot better 🤷🏼‍♂️

### 1/5 — Crashes

*2023-08-20, version 2.5.18*

The app crashes every time the ‘Bar’ button is pressed.

### 1/5 — Pants

*2023-08-09*

App hasn’t been working for months and months. Shuts itself down or sticks on screen loading page when you try and open the bar location tab or if you try to open a bar on the map screen it shuts down.
Tried deleting and reloading the app several times and have mentioned the issues to staff but it’s not been fixed. Clearly don’t give a hoot about their customers 😕

### 1/5 — Disappointed

*2023-08-01, version 2.5.18*

Could be so good but in its current form (and I believe it’s been around for a while) pointless!
Bought efp shares and wondering why?

### 1/5 — Does not work whatsoever

*2023-08-01, version 2.5.18*

Does not work whatsoever

### 1/5 — Dreadful but all the apps are

*2023-07-18*

I joined EFP in round 1. I’ve got the photo I’d card, which I now believe I can’t use. Only this app. There’s 3 Brewdog apps. None of them actually work. There’s no EFP info or forum on the site anymore either. For a company boasting about its profits and increase in sales it’s pretty shocking.

### 1/5 — Awful app

*2023-07-15*

App is just simply awful, constantly closing itself down. Deleted app 5 mins off of phone after installing.
Quite obviously no maintenance has been performed for an extremely long time, this has made me think twice about ordering from their website

### 1/5 — Constantly crashes

*2023-07-12, version 2.5.18*

Every time I go on, it crashes.

### 1/5 — Not working at all since download

*2023-07-10, version 2.5.18*

Terrible app and only allow me to login only. When I tried to search a local bar or use other function, the app just jump back to my main screen. And my QR code never generate at all since I joined the plus ac

### 1/5 — Was ist los?

*2023-07-10*

BrewDog, was ist los? Nach so vielen negativen Rezensionen null Reaktion? Kein Nachbessern, kein Update, kein Kommentar? Das bin ich als BrewDog Punk nicht gewohnt! Kommt, das seid nicht Ihr, das ist doch nicht Euer Ernst?

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful

*2025-02-08, version 2.6*

For an equity punk it’s shocking this is what we paid for. Continually signed out and the reset password link doesn’t work

### 1/5 — It’s got worse

*2024-08-30, version 2.6*

They updated it a week ago to fix the crash and now they’ve deprecated it and broken the QR code presentation.  Pathetic. Wish I could give it minus stars.

### 1/5 — Latest Update seems to have broken the app even more

*2024-08-21, version 2.6*

I just downloaded the app, signed in and all I see now is that I do have 20 shares, get 20% online discount but apparently NO bar discount anymore and there is no code for bar staff to scan anymore!

### 1/5 — Embarrassingly bad

*2024-01-22*

Despite years of asking for fixes on the EFP forum this app is still trash. 1. It logs you out after around 10 minutes, logging back in should be a breeze but it isn’t as it’s not compatible with keychain or any other password manager. 2. The local bar discount only works if you’re logged into the bar’s data harvesting WiFi (completely unnecessary and it doesn’t actually tell you anywhere in the app that that is why the discount isn’t showing). A sorry state of affairs but an accurate reflection of the state of the company over the last 3-4 years

### 1/5 — Always crashing

*2024-01-16*

This is a terrible app always crashing never loads and being a share holder it’s meant to show my discount and just crashes ment to be a business that is for the future but can’t make a simple app that works and the other app to Oder to the table doesn’t even show the beers that are actually in the building.

### 1/5 — Useless

*2024-01-10, version 2.5.18*

It doesn’t work.  Not much more to say….

### 1/5 — App crashes when ask for nearest bar

*2023-12-30, version 2.5.18*

Click on bars and APL closes every time

### 1/5 — Full of bugs

*2023-12-27, version 2.5.18*

Terrible app that is full of bugs. Nothing comes up when I go to my account and when I click ‘bars’ it closes the app.

### 1/5 — Unusable

*2023-12-26*

Went to Brewdog to play the pub quiz, the app crashes upon doing anything with the map or finding a specific bar. Logging in works but does not keep you logged in between sessions.

### 1/5 — Badly written app

*2023-12-17, version 2.5.18*

Does not make allowance for dynamic fonts.
I have poor eyesight and need to use larger fonts on the iPhone, doing so makes the app completely unusable.

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing app!

*2020-01-31, version 2.5.4*

Really useful and user friendly

### 5/5 — Can’t go wrong!

*2019-10-27*

Great app with lots of features and upcoming ones too. Perfect if you want benefits and to keep up to date with the cool stuff going on at brewdog. Developed and designed great also 💪

### 4/5 — Bar Finder doesn’t include Ellon DogTap

*2021-06-04, version 2.5.10*

The bar finder is handy but it doesn’t include the bar at the brewery in Ellon, which is where I was when I downloaded the app.

### 4/5 — Could be better

*2020-01-04*

The App is handy for when I don’t have my EFP card however it would be great to be able to easily see the Visa stamps I’ve collected here too

### 3/5 — Pleasant on the eye but logs you out far too often

*2023-05-25*

The app is good use and looks good, easy to navigate.

But when you back to the app after a day or two it will have logged you out. It’s so frustrating, no Face ID as a back up. So every time I seem to use it I have to put my full email and password in. Surely this is an easy fix?

### 3/5 — Profile

*2021-07-29, version 2.5.10*

My profile isn’t loading

### 2/5 — Crashes

*2023-11-23, version 2.5.18*

Every time I try to use the map to find a bar it crashes the app

### 2/5 — Keeps crashing

*2023-08-17*

Constantly crashes and also doesn’t remember login details for more than a few hours at most. Very annoying and has been like this for months.

### 2/5 — Limited use

*2023-08-01, version 2.5.18*

I can use the App to get my discount QR code but most other functions seem to crash the App instantly. It’s also not correctly laid out for the iPhone 14 Pro screen. 

Not great.

### 2/5 — Needs updating

*2023-02-09, version 2.5.18*

It logs me out every time I use it so trying to get your qr code zapped at the bar is a nightmare as you are pissing about with passwords. Also it keeps “forgetting’ my local bar. Pretty annoying. Wouldn’t take much to Improve it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
