# BRG Apts — user reviews > 65 indexed App Store user reviews of BRG Apts by Yardi Systems, Inc., rated 4.60/5 from 478 ratings. - Source: https://appshunter.io/ios/app/brg-apts/id6463181082/reviews - App overview in markdown: https://appshunter.io/ios/app/brg-apts/id6463181082.md - Rating breakdown: 5★ 302 · 4★ 30 · 3★ 18 · 2★ 6 · 1★ 13 ## What do users think of BRG Apts? Overall sentiment: positive **Pros** - 👍 User-friendly app - 🚀 Convenient and easy to use - 🚀 Efficient payment process - 👍 Great maintenance team - 👍 Helpful and friendly staff **Cons** - 🐛 Frequent log-out issues - 🐛 Connection and payment processing problems - 👎 Unintuitive UI/UX - 👎 Lack of multi-user payment options **Commonly reported bugs** - Apple Pay issues causing payment problems - App crashes and freezes during login - Inconsistent app performance **Most requested features** - Implement Face ID/Biometric login - Add multi-user payment options - Improve announcement and notification system - Integrate resident discounts within the app ## Newest reviews (11 of 65) ### 4/5 — Easy App *2025-05-01, version 24.6.1* BRG has great safe apartments. The app is user friendly. My only criticism is that the app requires you to always type the user name ### 5/5 — Hi *2025-02-28, version 24.6.1* The best 👌 ### 5/5 — Easy *2024-12-06, version 24.6.1* So sinole to use ### 4/5 — Good app *2024-12-03, version 24.6.1* The app will force closes randomly when signing in. ### 5/5 — Super easy! *2024-10-05* Since they updated the application, it has improved a lot! ### 5/5 — Parkway trails *2024-10-04, version 24.6.1* Love the app so convenient ### 5/5 — BRG *2024-10-02, version 24.6.1* It’s very nice and so are the staff. The common area is very nice as well ### 5/5 — Chris *2024-09-02* Thanks for always helping me fix things when I need them. Thankful to have a great landlord. ### 4/5 — Annoying to use *2024-08-30* You guys just took away the option of paying on two cards, pretty inconvenient for me and my roommate as we have to pay on 2 separate cards. Please bring that back, I will give a 5 star rating once fixed. Other than that it’s a good app, I really like how it’s set up for the laundry room! :) ### 5/5 — Best app I’ve used as a tenant *2024-08-29* Super convenient and easy to use. Everything is where you expect it to be and easy to understand ### 5/5 — BRG Phone App *2024-08-20, version 24.6.1* Easy to access. Easy to find things and really like it that its efficient. ## Most critical reviews (10 lowest-rated) ### 1/5 — It doesn’t work! *2025-10-06* For the last 2 months I’ve had to follow up to make sure my payment was received. Despite paying my rent on time, I’m charged a late fee, although I didn’t have to pay it, I have to call 2 or 3 times for additional instructions. This is ridiculous, your system does not work and causes me unnecessary stress. ### 1/5 — Apple Pay is Broken *2025-03-04* This horribly programmed application marks a balance as paid the moment you hit the Apple Pay option, and you can no longer accurately pay your balance from that point. You either have to wait 24 hours or pay blindly. Please do better, especially when you’re playing with people’s rent. ### 1/5 — Connection issues *2024-11-01, version 24.6.1* App maybe works 10% of the time it’s always having some sort of connection issue especially when trying to make payments ### 1/5 — Pathetic *2024-07-02, version 17.1.0* This app is just about useless. Very confusing to make selections, and I never get notifications for when my bills are ready. ### 2/5 — Not friendly *2025-08-14, version 25.8.0* Not a fan! ### 2/5 — Mid at best *2025-08-01* The app NEVER remembers my log in even tho I hit it everytime to do so. It doesn’t use Face ID, which is a little tedious. I think the maintenance portal is sub par. Not all options are there when you select auto populated options. Announcements are never used — they send mass emails out to the residence. I think the announcement would be better, personally. I wish the resident discounts populated in app, instead of taking you to a whole new browser/window. I do love the ease of access when trying to pay your bill though. That is very nice. However, I think it’s extremely inconvenient to not have a two bank account or two card option, especially when the target residence I would believe are college students from UCBA… Nowadays roommates are HUGE. So being able to split payments is also huge! ### 2/5 — Not friendly *2024-11-07, version 24.6.1* Not a fan! ### 3/5 — Good app *2025-12-29, version 25.8.0* Functional but ui/ux can be better. ### 3/5 — 3 Stars *2025-01-30, version 24.6.1* The app works fine but I’m not a fan of it logging me out of the app and making me re-login every time ### 3/5 — Sometimes good *2025-01-01, version 24.6.1* Sometimes works sometimes doesn’t it’d be great if it remembers your login. ## Most praised reviews (10 highest-rated) ### 5/5 — Org *2025-12-06, version 25.8.0* Nice work ### 5/5 — H *2025-11-03, version 25.8.0* Excelente ### 5/5 — Like *2025-09-15, version 25.8.0* * ### 5/5 — App review *2025-07-23, version 24.6.1* Not bad. ### 5/5 — great staff *2025-07-11, version 24.6.1* very understanding and always smiling ### 5/5 — A Review *2025-07-06, version 24.6.1* Great place to live, I’ve been here for 8years! ### 5/5 — Wyndemere experience *2025-07-02* Honestly one of the best apartment experiences I’ve had. When I first leased they had a one stop setup website which made it easy to setup all utilities and insurance. App is very user friendly and easy to use! ### 5/5 — So convenient *2025-07-02, version 24.6.1* Super easy to make payments and create maintenance work orders, thank you! ### 5/5 — Timber Ridge *2025-07-01, version 24.6.1* I just love this app. It’s so easy and convenient to use. ### 5/5 — Work as expected *2025-04-30, version 24.6.1* Good app, serve the purpose --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*