# BRI Mobile: COBRA/Direct Bill — user reviews

> 3 indexed App Store user reviews of BRI Mobile by Benefit Resource LLC, rated 1.00/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/bri-mobile-cobradirect-bill/id1434911433/reviews
- App overview in markdown: https://appshunter.io/ios/app/bri-mobile-cobradirect-bill/id1434911433.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6

## Most critical reviews (3 lowest-rated)

### 1/5 — Can’t log in

*2023-10-07*

Every time I put in my pin it just says that there is no internet… really should have looked at the reviews before I made my account on it. Not really sure if it will ever work again based on the infrequent updates. Was working when I first set it up so not sure what the problem is.

### 1/5 — Couldn’t log in

*2021-12-23*

Couldn’t even log in. If there is a different way to log in it’s certainly not shared in any messaging. Promoted me to change password for no reason. So deleted app. Needs better navigation and messaging…

### 1/5 — Impossible to log into

*2020-04-30*

Use the exact same credentials to get into my account as I do in my browser and I can’t. Frustrating and dumb.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*