# Bria Enterprise — Voice, Video, Chat & Presence

> VoIP softphone for business voice, video, chat, and presence. (iPhone/iPad app by CounterPath Corporation.)

- Source: https://appshunter.io/ios/app/bria-enterprise/id523269027 (this page in markdown: same URL + `.md`)
- Developer: [CounterPath Corporation](https://appshunter.io/developer/371558066)
- Category: Business, Productivity
- Price: Free
- Rating: 4.50/5 from 1,715 App Store ratings · 74 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 113 MB
- Languages: Russian, American English, Arabic, Dutch, European Spanish, Italian, Korean, German (Germany), Polish, European Portuguese and 5 more
- Released: 2012-05-31
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bria-enterprise/id523269027/reviews.md

## What is Bria Enterprise?

Bria Enterprise for iOS is a VoIP softphone explicitly tied to CounterPath's Stretto Platform™ and requires an administrator generated account for login. If you do not have an account given to you by your company, operator or CounterPath, you will not be able to use the softphone client.

Bria Enterprise for iOS is based on CounterPath’s award-winning Bria softphone clients and is provisioned by a module of the Stretto Platform. The Stretto Platform’s Provisioning Module is a powerful way for enterprises and operators to distribute, configure and manage Bria softphones and enables users to store their softphone related settings a single, convenient location. With the Provisioning Module, customers can fully provision their Bria softphones for use with their enterprise, SMB, ITSP, or operator VoIP solution. 

For more information on Bria for iOS, please visit: http://www.counterpath.com/ios-sip-softphone/

For more information on CounterPath’s Provisioning Module, please visit: http://www.counterpath.com/stretto/

IMPORTANT NOTE: This version of Bria is tied to CounterPath's hosted Provisioning Module and requires an account set up by your operator or enterprise. Without an account, the client will not work. Please contact CounterPath or your operator/company for more information.

Emergency Calls
CounterPath's Bria mobile products provide handling designed to redirect emergency calls to the Native Cellular dialer when possible on a best reasonable commercial efforts basis, however this functionality is also dependent on the operating system of the mobile phone which is outside of our control and subject to change at any time. As a result, the official position of CounterPath is that CounterPath's Bria product is not intended, designed, or fit for placing, carrying or supporting Emergency Calls. CounterPath will not be liable for any costs or damages arising either directly nor indirectly from the use of the software for Emergency Calls. Using Bria as a default dialer may interfere with dialing emergency services.

## Key features

- VoIP softphone
- Voice calls
- Video calls
- Chat and presence
- Administrator account required
- Stretto Platform provisioning

## What do users think of Bria Enterprise?

Overall sentiment: negative

**Pros**

- 👍 Works flawlessly
- 👍 Connects to corporate VoIP without issues
- 👍 Good voice quality
- 👍 Useful for remote work
- 👍 Productivity enhancer

**Cons**

- 🐛 Unreliable, drops calls frequently
- 🐛 Inconsistent connection, disconnects often
- 🐛 Poor call quality, background noise
- 🐛 Doesn't stay logged in, misses calls
- 🐛 Buggy on iOS 14
- 🐛 Deregisters and needs manual reconnection

**Commonly reported bugs**

- Frequent 403 Forbidden and 500 Server Error
- Randomly drops calls
- Doesn't work on some devices/OS versions

**Most requested features**

- Add Bria app to Apple Watch
- Improve caller ID for wireless callers
- Enhance echo cancellation on iPhone

## Recent user reviews (10 of 74)

All indexed reviews: https://appshunter.io/ios/app/bria-enterprise/id523269027/reviews.md

### 3/5 — App crashing

*2026-04-23*

App is crashing after ios update to 26.4.2

**Developer response:** We are terribly sorry about that. Could you please reach out to your system admin for further help?

### 1/5 — APP DOWN

*2026-04-23*

APP DOWN

**Developer response:** We are terribly sorry about that. Could you please reach out to your system admin for further help?

### 1/5 — Worst VoIP ever!

*2026-04-09*

This is the absolute worst VoIP service I have ever had the misfortune to have to use. It constantly drops calls or has calls with no sound. If I had a choice, I would never use this service again.

**Developer response:** Hi there, we are sorry about that. Have you reached out to your system admin for further help? If not, could you do that? They will fix the issue.

### 2/5 — Nicht stabil

*2026-03-18*

Wenn es funktioniert ist es gut.
Leider geht es öfters mal nicht!
Ton Verzögerung beim abheben ist immer, 2-3 Sekunden, bis man dann was hört. Das sollte besser gehen

**Developer response:** Hi there, we are sorry about that. Could you please reach out to your system admin for further help?

### 1/5 — Unstable and riddled with problems

*2026-02-25*

As above

**Developer response:** Hi there, we are sorry for the inconvenience. Have you reached out to your system admin? If not, please do that. They will fix the issues for you.

### 4/5 — Connection clarity

*2026-02-10*

Sometime i cant hear clearly internet both ends are perfect. I dont know wht i can do to get a clearer connection.

**Developer response:** Hi there, thank you for your feedback. If possible, could you please reach out to your system admin for further help? They will help you to resolve the issue.

### 1/5 — Doesn’t work in real time

*2025-10-01*

It keeps lagging all the time. It keeps hanging also. It not working properly.

**Developer response:** Hi there, we are sorry for the inconvenience. Please reach out to your system admin for further help.

### 5/5 — Usman

*2025-07-04*

Works flawlessly always brilliant never have issues

**Developer response:** Hi Usman, thank you so much for your rating and feedback!

### 5/5 — I don’t know what to put here?  My Title is Office Manager

*2025-06-17*

The Bria app works very well on my iPhone and connects me to the corporate voip without any issues.

**Developer response:** Hi there, thank you for your rating and feedback!!

### 1/5 — Incredibly unreliable

*2025-05-19*

I count on this app for work. It doesn’t always ring or forward my calls. Randomly a call will sneak through, but it’s becoming increasingly apparent that I’m missing about 65% of my calls.

**Developer response:** Hi there, we are sorry for the inconvenience. Please reach out to your system admin for further help.

## Frequently asked questions about Bria Enterprise

### What does Bria Enterprise do?

Bria Enterprise is a VoIP softphone application that allows users to make voice and video calls, as well as send instant messages and manage their presence. It is designed for business use and integrates with enterprise communication systems.

### How do I log in to Bria Enterprise?

To use Bria Enterprise, you must have an administrator-generated account provided by your company, operator, or CounterPath. Without a valid account, the softphone client cannot be used for login or communication.

### Is Bria Enterprise free to use?

The application itself is free to download. However, its functionality is dependent on having an account set up by your enterprise or operator, which may involve costs associated with their communication services.

### What devices is Bria Enterprise compatible with?

The provided description specifically mentions Bria Enterprise for iOS, indicating compatibility with Apple's iOS operating system. Further details on specific iOS versions or other platforms would require consulting CounterPath's official resources.

### Can I use Bria Enterprise for emergency calls?

CounterPath's official position is that Bria mobile products are not intended, designed, or fit for placing emergency calls. While it attempts to redirect emergency calls to the native cellular dialer, this functionality is dependent on the mobile operating system and is not guaranteed.

## Version history (last 5 releases)

### 6.23.5 — 2026-08-21

Bria Enterprise 6.23.5

Stability and performance improvements.

### 6.23.4 — 2026-07-03

Bria Enterprise 6.23.4

Callkit bugfix

### 6.23.3 — 2026-06-18

Bria Enterprise 6.23.3

Stability and performance improvements.

### 6.23.2 — 2026-05-12

Bria Enterprise 6.23.2.54505.54506

Push Notification Reset improvement
Call interrupt audio fix

### 6.23.1 — 2026-04-23

Bria Enterprise 6.23.1.54392.54392

Crash fix

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## More apps by CounterPath Corporation

- [Bria - VoIP Softphone](https://appshunter.io/ios/app/bria-voip-softphone/id1074064248)
- [Bria Mobile: VoIP Softphone](https://appshunter.io/ios/app/bria-mobile-voip-softphone/id1236194368)

All apps by CounterPath Corporation: https://appshunter.io/developer/371558066

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*