# Bridge Wallet: Bitcoin, crypto — user reviews

> 45 indexed App Store user reviews of Bridge Wallet by Mt Pelerin, rated 4.20/5 from 87 ratings.

- Source: https://appshunter.io/ios/app/bridge-wallet-bitcoin-crypto/id1481859680/reviews
- App overview in markdown: https://appshunter.io/ios/app/bridge-wallet-bitcoin-crypto/id1481859680.md
- Rating breakdown: 5★ 63 · 4★ 4 · 3★ 4 · 2★ 3 · 1★ 13

## Newest reviews (10 of 45)

### 2/5 — Disappointing

*2025-02-20*

Not compatible

**Developer response:** Hello, what compatibility are you refering to? Don't hesitate to contact us at hello@mtpelerin.com for support.

### 4/5 — this wallet is easy to use

*2024-01-25, version 1.36*

choose the bridge wallet for no doubts over your full ownership and control of funds and the comfort of knowing mt pelerin is subject to swiss financial regulation

### 2/5 — Doesn’t Work

*2023-10-06*

I can’t add the right coins to the network I want to use to avoid fees.  They say it’s a no fee exchange but then they limit you to Ethereum and high fees.

**Developer response:** Hello, the app supports 11 networks so no, we don't limit you to Ethereum at all. If you need help to add coins manually, please write at hello@mtpelerin.com and we'll assist you.

### 2/5 — Connection to Honeyswap not working

*2023-07-24, version 1.32*

1st glance, the initial page is clumsy not professional you should really work on the appearance. When using Face ID should automatically login. When using HoneySwap it does not connect to wallet on the Gnosis chain. I had to go to ImToken to connect HoneySwap to my ImToken wallet to buy MPS. Come on guys this should be flawless. I know you can do better. Why using Wise it cannot transfer to your Newchatel bank?  Wise says transfers cannot yet be process to your bank. I don't understand why therefore Wise works perfectly with SwissBorg app. I think you are in the same country. IBAN for Wise should be fixed pronto.
Aller poussez vous le derrière les gars, je vous encourage, vous êtes capable... aller hop cascade.

### 5/5 — Sweet

*2022-10-31*

Nice

**Developer response:** Thank you!

### 4/5 — Really easy to use

*2022-09-10, version 1.25*

Been using it for a day, without any personal mad verification (without providing ID but just general info). Have been using the app without getting any problems at all. Can purchase BTC using my card, and literally got no problems. The only problems I do have is the fees for card transactions (could be better) and making sending with bank accounts less-confusing… like maybe add a direct link with UK banks or individual country banks like NatWest/Santander/etc. Also trying to send money directly not to your main wallet but external wallet requires you to verify it by sending crypto which is a bit of a hassle. Apart from that, great app, thanks! Definitely would recommend if verifying yourself has problems.

### 5/5 — Simply fantastic

*2022-08-04, version 1.25*

Transparent low cost solution.

### 5/5 — Awesome app

*2022-06-20*

Love the app and all of the features. Looking forward to the future with all things Bridge Wallet and Mt. Pelerin.

### 5/5 — Nice and efficient wallet

*2022-06-20, version 1.24*

Great wallet, lot of interesting features (on and off ramp, export key to MetaMask…) and a bridge to Jarvis synthereum stable coins. Really great !

### 5/5 — Works great

*2022-06-19, version 1.24*

And it’s funny to get my crypto and fiat from Switzerland

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2024-06-19*

Can’t use my telephone number to get in my account and the usdt I just had sent to my wallet never was added.  This is a criminal enterprise, nothing less$46@@"”

**Developer response:** Hello, you don't need a telephone number to access your wallet. If you need support you can contact us at hello@mtpelerin.com

### 1/5 — Wait !

*2024-03-13*

The “main attraction” IS definitely NOT
“No Verification”. 

VERIFICATION IS REQUIRED.

**Developer response:** Hello, verification really is not required. See "Is identitication required" here: https://www.mtpelerin.com/support#identification

### 1/5 — Stolen funds(scam!)

*2024-01-04*

This company is running a scam, they stole all my crypto currency, over $2,200.

**Developer response:** Hello, if you need support please write at hello@mtpelerin.com

### 1/5 — This is a scam!

*2023-12-31*

If I can give this piece of crap company a zero, I would. They don’t even deserve a star.
I transferred 1k to my account and when I checked my account a few days later to do a transfer, my account was 0.00.

I sent messages a few times to inquire and to ask for a transaction history or a statement, but no response. 

When I check the portal for transactions, nothing was coming up. 

They were responding to me very promptly when I was setting up my account and now they don’t even respond to me. Do not do business with them. They are a joke!

**Developer response:** Hello, we reply to all messages that we receive, did you check your spam box? Don't hesitate to write again at hello@mtpelerin.com so that we can help you.

### 1/5 — Funds stolen

*2023-06-28*

All my funds were stolen from my wallet .It is a mystery as I am the only one who has the phrases and my phone.I did not visit any sites or pay anyone on any site.I am told by support that there is nothing they can do .They have no idea of whose wallet the money went to.
 It was done overnight while sleeping.

**Developer response:** Hello, if a transaction has been made without your consent, it means that either someone else has been able to access your secret phrase, either you have connected your wallet to a phishing website. Both cases are human errors, not malfunctions of the app or the service. We understand this is frustrating and we're sorry about your experience, but giving the app a bad rating in this context is not exactly fair. We'd appreciate if you could remove or update it accordingly. Thank you in advance!

### 1/5 — Something’s up with this

*2022-08-30*

Not only can’t I use the main feature of this (buying and selling crypto) but you can’t even hook it up to a mining account. I have tried tirelessly with support to no end. All in all, I will have to find a better wallet that can do it’s job.

**Developer response:** Hello, the app and our website clearly state that we cannot accept US persons as clients for our crypto buy/sell service. We're working on changing that though! For your mining account issue, don't hesitate to contact us at hello@mtpelerin.com for more help

### 1/5 — Misleading/NA to US

*2022-03-07*

Misleading that the developer does not disclose at any time that it is not useable in the U.S. in the App Store.  I was going to recommend this wallet to friends and family, they live in other countries. If the developer is going to trick people into downloading it only to tell them later, during verification, that you can’t use it then they can’t be trusted. I think I’ll just use the native wallet the Swiss bank I use just developed instead.

**Developer response:** Hello, the wallet itself is usable in the U.S., only the crypto-fiat exchange service is not. We're sorry that you feel tricked, but this is disclosed all over our website and on the first step of the app's identification process to prevent you starting it for nothing.

### 1/5 — Now I'm accused of lying

*2022-02-18, version 1.22*

Bridge developer responds to my reveiw blaming me saying I provided them with the incorrect information regaridng the sellimng of XDAI to GBP.  This is an outright false.  I provided them with what was asked for which was a local GBP account number and sort code which is correct.  They also asked for an IBAN.  The form said, "Don't have IBAN ?" and then asked for a BIC code.  Which I also provided them with.  Where does this mysterious IBAN number come from ?  As I did not enter one.  And now they want to charge for the return of the funds.  Which by the way, I still don't have.

### 1/5 — Funds don’t arrive

*2022-02-15, version 1.21*

If you use their service where you sell crypto to a regular bank account, they ask for a form to be completed where they ask for your local account number and sort code. They also ask for a BIC code. They then send the funds with this details but with an IBAN code that isn’t yours. The funds are then sent to that account with your details but you never see those funds because it’s not your account. So that looks like a scam to me. They will of course try to say that it’s your fault and not theirs. App should be removed by Apple.

### 1/5 — Horrible communication

*2022-01-29*

No communication provided no help when asked highly disappointed

**Developer response:** Hello, we reply all the messages we received. Check your spambox and make sure that you've provided the right email address in our contact form.

## Most praised reviews (10 highest-rated)

### 5/5 — Ty

*2025-03-09*

U

**Developer response:** Thank you for the rating!

### 5/5 — GPS

*2024-11-15*

5

**Developer response:** Thanks!

### 5/5 — Mt Pelerin

*2024-06-04, version 1.37*

What an AMAZING service I have had from them, first of all the customer care is the best I’ve ever had they are there to help and reply promptly to any questions or problems you have, seamless transaction and money in the bank! I HIGHLY RECOMMEND MT PELERIN  best app I have ever used.

### 5/5 — Mt Pelerin.

*2024-05-29, version 1.37*

Excellent service,  
Le service client est exceptionnel 

Frais de transaction très raisonnable.

### 5/5 — Stable, Trusted & Convenient

*2024-05-13*

Have been using Bridge app for over a year. Have recommended it to many friends who now use it as well.  User interface could be improved a little for simplicity for novice users, but other than that have had no issues. Crypto > Fiat exchange is consistently smooth (2 business days settlement).

Also comforting that they’re physically present and regulated in Switzerland unlike many others we’ve dealt with.

**Developer response:** Hello, many thanks for taking the time to write this detailed review! We're working on a complete redesign of the app, stay tuned 👀

### 5/5 — 很棒的程序！很简洁明了！使用也方便，工作人员也很热情地帮助！

*2024-02-15, version 1.36*

希望越来越多人使用！

### 5/5 — Mr S

*2024-02-14, version 1.36*

I can’t recommend this company enough, Filipe has been incredible from start to finish he made my process simple with his concise instruction. Don’t hesitate to use them, very fair fees incredible communication and very professional.

### 5/5 — Pas le plus facile mais le plus efficace !

*2023-10-31, version 1.34*

Bravo à l'équipe de MntPelerin. Ce wallet est super ouvert (on peut l'intégrer dans Metamask), multi protocole (dont BTC, Binance, Polygon!) directement sans config. Il suffit de rajouter les tokens désirés.
De plus en OnRamp et OffRamp (par virement bancaire) ça marche super bien et c'est souvent sans ou faibles frais !!!
Idéal surtout pour les achats de Stablecoins Jarvis par exemple ;)

### 5/5 — Seamless and easy withdrawal no KYC

*2023-09-19, version 1.34*

I love the experience of this app so far. I found out about this CEX a couple of months ago and I love how they have integrated your own EVM compatible wallet into a CEX and you can seamlessly withdraw and buy crypto at surprisingly low fees compared to other CEX's. I did a test withdrawal of €26 last week and I received it into my UK bank account within 1 working day which is extremely fast for an international bank transfer and for selling crypto. I will definitely be using Mt Pelerin/Bridge Wallet again for my withdrawals and for buying crypto in the future as I do not need to KYC unless I am withdrawing a huge amount.

On top of that, I can withdraw across multiple layer 2 chains easily without having to bridge assets to a certain chain. The customer service is also exceptional as they provide extremely fast replies on the same day during working hours.

### 5/5 — Mr Paul Foster

*2023-04-27, version 1.31*

Decent rates. Very easy to use software. 
No faff no endless K.Y.C

Wish the payments were instant. 
Can’t have it all. That’s Banks For Ya. Slow Dinosaurs!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*
