# Bridger Mobile — user reviews > 69 indexed App Store user reviews of Bridger Mobile by Bridger Insurance Services, rated 4.63/5 from 2,486 ratings. - Source: https://appshunter.io/ios/app/bridger-mobile/id6447707514/reviews - App overview in markdown: https://appshunter.io/ios/app/bridger-mobile/id6447707514.md - Rating breakdown: 5★ 1,903 · 4★ 101 · 3★ 59 · 2★ 28 · 1★ 125 ## What do users think of Bridger Mobile? Overall sentiment: negative **Pros** - 💰 Best rates - 🚀 Fast and easy - 👍 Good service and good insurance **Cons** - 🐛 App doesn't work properly - 🔑 Constantly having to log in - 💰 Expensive processing fees - 🤖 Issues with AI/automated systems - 🤖 Lack of real human support **Commonly reported bugs** - App crashes or freezes - Payment processing issues - Inability to make payments **Most requested features** - Allow early payments - Improve login process (no policy number required) - Enhance app functionality and stability ## Newest reviews (18 of 69) ### 1/5 — Infinite loading *2025-12-27, version 22.1.16* The application loads infinitely on my iPhone 15 Pro Max ### 1/5 — Solicitud *2025-12-23, version 22.1.16* La app inicia sesión pero no se queda cargando y no deja ver la póliza. ### 1/5 — not useful *2025-12-20, version 22.1.16* This app keep crashing and when you ask for the card ID always gives you the oldest card ID in file. good luck getting anything done in this app. ### 1/5 — App doesn’t work *2025-12-19, version 22.1.16* The app has not work for months now and customer service does nothing about it. ### 1/5 — Login Doesn’t Work *2025-12-18, version 22.1.16* I can no longer login to the app. I keep entering my policy number and zip code but after that it keeps loading but won’t let me access anything. ### 1/5 — Horrible insurance *2025-12-16, version 22.1.16* DONT WASTE YOUR TIME!!! The app shuts down on purpose it’s there way to get you to make your payments threw customer service/ Bridger, they add fees for everything on the fin print it does state fees for certain services but when they make a mistake on there end it doesn’t matter to them on top of your original payment now your hit with a fee for paying over the phone so you try making a payment threw there site and there hitting you with 2x a fee and a one time payment fee but if your set for an automatic payment your still hit with a automatic payment fee and if your not paying attention they’ll add more “changing” your remaining balance I wish I did my research on this insurance company before I got stuck with them they literally cover nothing they’ll deny your claims your literally just paying for documents no actual coverage or real insurance! ### 1/5 — Doesn’t load *2025-12-12, version 22.1.16* It’s been about 3 months that’s the app doesn’t finish loading when logging in ### 1/5 — 😓 *2025-12-11, version 22.1.16* I haven’t been able to access the app for one month. I’ve already installed and uninstalled it three times, but it still won’t open so I can make my payment. I tried to pay through the website, but the bank canceled the transaction. Also, the automatic payment is not processed on the selected date, and I end up being charged late fees and interest even though I make the payment in advance. ### 1/5 — Bad application I ever seen *2025-12-09, version 22.1.16* Always loading I can’t see anything we are paying man you guys can make better ### 1/5 — App doesn’t work *2025-12-08, version 22.1.16* Hello, I downloaded the app about a week ago, but it doesn’t work. It lets me sign in, but it just keeps saying it’s loading and just ever does anything. I’ll change the rating once I’m able to actually use the app. ### 1/5 — Terrible *2025-12-08, version 22.1.16* I can’t get pass the loading sign ### 1/5 — Horrible app *2025-12-02, version 22.1.16* Instead of you guys using our money that we struggle to earn to fix this app but your to busy buying boats and useless things. ### 1/5 — Terrible *2025-12-01, version 22.1.16* Does not work at all just buffers ### 1/5 — App does’n work *2025-11-21, version 22.1.16* App does’n work ### 1/5 — APP DOES NOT WORK *2025-11-20, version 22.1.16* Every time I open up the app it shows that it’s loading up and all of sudden the screen to flicker and flicker and it never loads up to the main screen please fix the app ### 1/5 — This app doesn’t work *2025-11-17, version 22.1.16* This app is garbage. You guys asking why there’s more cars than drivers is dumb. What age do we live in seriously and to top it off the app doesn’t work. I can’t see anything, it’s constantly refreshing and I can’t see a thing. ### 1/5 — App does not work *2025-11-14, version 22.1.16* App stays loading indefinitely. I’ve re installed multiple times. Cannot use it at all on iPhone. ### 3/5 — Mienten *2025-10-21, version 22.1.16* No fue el pago acosado por la póliza? ## Most critical reviews (10 lowest-rated) ### 1/5 — Bs *2026-08-27, version 22.1.18* Well it doesn’t work I pay the first 3 months with no problems but after that it doesn’t log in anymore until 4 months ago and then I can’t pay in the app anyway, but I have been using the insurance for about 2 years I am just pay around the 3 months all the rest of the time I were using the website to pay the bill bc the app doesn’t allow me to access it ### 1/5 — Terrible app *2026-08-15, version 22.1.18* I’ve never been more frustrated with an app since they first were invented with the first iPhones, this app is the worst I enter clear valid payment information and log in information and the damn thing doesn’t take either!? This app is the worst! It’s crude and and it sucks! I have to make a payment by calling Amax everytime! ### 1/5 — Payment sucks *2026-05-14, version 22.1.18* Tried paying with 2 separate cards just for it to constantly say payment failure ### 1/5 — fix your app?? *2026-04-24, version 22.1.17* this app is terrible. wont load my policy, theres a bar at the top with the title of the page and the back button that covers the info in the page, it keeps freezing, shows no payment history even though i get emails for reoccuring payments and see the payments in my banks app. wtf ### 1/5 — worst experience *2026-02-12, version 22.1.17* don’t use these people, their app is worse ### 1/5 — Useless *2026-01-22, version 22.1.17* The app almost never loads to the home page making it impossible to pay my monthly bill before having to resort to the $14 dollar fee the online service charge. ### 1/5 — Bridger Insurance Scam *2026-01-07, version 22.1.16* This app is just like the policy absolutely awful! Don’t get the insurance and certainly don’t get hit by someone with this policy. ### 1/5 — Pésimo *2026-01-05, version 22.1.16* Precios altos , no son responsables a la hora de reportar un accidente y de la app ni hablemos 80% del tiempo esta caída y no se puede usar!! ### 1/5 — Does work *2025-12-31, version 22.1.16* The app does not work at all it just loads and loads it’s doesn’t show me any of my information. ### 1/5 — App *2025-12-27, version 22.1.16* Your app is useless ## Most praised reviews (10 highest-rated) ### 5/5 — Payments *2026-02-14, version 22.1.17* I think than will be the best form to do the payments ### 5/5 — Broken *2025-12-15, version 22.1.16* This app stopped working for me for some reason and it makes it extremely difficult to pay this company and see your balances. It’s really quite embarrassing. ### 5/5 — My experience *2025-05-01* I really enjoy the features they have on this app makes carrying your insurance easier ### 5/5 — Best insurance ever *2025-02-06, version 2.0.1* We’re going daily for great rates and best service definitely worth to have it. ### 5/5 — Login *2024-08-30, version 2.0.1* I wish we didn’t have to remember our policy number to login. I wish we could just username and password but everything works perfect for me . Thank you ### 5/5 — ISIDORO GARCÍA *2024-08-13, version 2.0.1* good service and good insurance thank you l recommend ### 5/5 — Payment *2024-08-12* It was fast and easy ### 5/5 — Best in class *2024-08-10, version 2.0.1* Love the app, easy to navigate’ keep up! ### 5/5 — Best rates *2023-12-28, version 1.1.7* This company offers you best rates I made insurance rapidly and easy thank you ### 5/5 — Nice *2023-12-12* Best in class! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-17.*