# Briefcase Pro - File manager, cloud drive, document & pdf reader and file sharing App — user reviews > 113 indexed App Store user reviews of Briefcase Pro by Qiwen Zhang, rated 4.00/5 from 176 ratings. - Source: https://appshunter.io/ios/app/briefcase-pro-file-manager-cloud-drive-document-and-pdf-reader-and-file-sharing-app/id579224808/reviews - App overview in markdown: https://appshunter.io/ios/app/briefcase-pro-file-manager-cloud-drive-document-and-pdf-reader-and-file-sharing-app/id579224808.md - Rating breakdown: 5★ 92 · 4★ 45 · 3★ 7 · 2★ 8 · 1★ 24 ## What do users think of Briefcase Pro? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Intuitive interface - 💡 Versatile file management - 🔒 Password protection **Cons** - 🐛 Frequent crashes - 🔋 Drains battery quickly - 🚫 Lack of updates and support - ⚠️ Compatibility issues with newer iOS versions **Commonly reported bugs** - Corrupted or missing files after updates - Inability to access photos and media - Wifi upload feature not functioning properly **Most requested features** - Add FTP support - Improve Dropbox and OneDrive integration - Implement cloud sync across devices - Allow video playback in background ## Newest reviews (19 of 113) ### 4/5 — Love it but… *2022-06-04, version 4.3* Need this app update, won’t open anymore, just crashes on my iphone 13! Plz fix, this is a great app to have and store files you don’t want anyone accessing! ### 4/5 — Crashing *2022-03-03, version 4.3* The app worked fine till this week. It crashes and I cant retrieve anything from the up. Can you please help ### 3/5 — Crashes after 14.2 update *2020-11-23* It’s a shame this was a handy app. Abandonware? A second re-install and Briefcase Pro now runs. All my carefully uploaded files will need to be put back. A pity, with a little more TLC this would be 5 stars, but appears to be no longer supported or maintained. ### 3/5 — App stopped working *2020-11-10* App is crashing, i am unable to access documents. Please fix it asap! ### 3/5 — App crashing on iOS 14.2 version *2020-11-08* Hi - Need to look at the app as its crashing on iOS 14.2 version. Thanks! ### 4/5 — Briefcase pro - Crashing *2020-11-08, version 4.3* Hello, Briefcase Pro is crashing after iOS 14.1 upgrade. Is there an update to the app? ### 4/5 — What about updates?! *2020-10-19, version 4.3* Please, improve this good app by recent updates. Thanks 💐 ### 2/5 — Needs updated *2019-09-24, version 4.3* Needs an update or it’s abandonware even the internal email address gets returned mail as not available. Hasn’t been updated in 4 years!! ### 4/5 — access request *2019-07-23, version 4.3* Hi, I can’t find an access request from briefcase pro In sitting>privacy>photo to granted after requesting that from briefcase pro and that is in both my iPad and iPhone. Need help to fix the problem. Thank you. ### 4/5 — FTP missing *2019-05-18, version 4.3* Thanks for the great app. Could u add a FTP section to ur good app and Please dont increase the ios version because most of us use older ios versions. Peace ### 1/5 — Doesn’t work anymore with ios 12.1 *2019-01-05, version 4.3* Worked great until upgrade to ios 12.1. Now, it cannot get access to photos and no way to grant access in settings. Emailed developer. I hope this gets fixed. ### 3/5 — Good but not great *2018-12-01* Need improvements a lot and make it’s sable. Password and encryption protected, video/media file are not able to upload and play within app ### 1/5 — Recapcha *2018-08-11, version 4.3* This might be a great app but its use of recaptcha to connect to Dropbox and others is a problem. After logging in I am asked to select all squares that have cars in them (including grainy photos). Then as I select one a new one appears so I have to confirm no squares are present with cars. I click verify and then I have to go thru the same dance with buses, and then with road signs. Finally I am told it didn’t work and I have to start again. Really ridiculous to have the insane method of security. I have connected many apps to Dropbox and Google Drive without this insanity. Deleting Briefcase Pro as unusable. ### 2/5 — Limited functionality *2018-06-30* Doesn’t support NAS ### 1/5 — Doesn’t sign into OneDrive for Business Accounts *2018-06-14, version 4.3* Probably a simple fix for the developer, but the app is a dud to me without it. ### 1/5 — Decent app - Terrible Support *2018-03-20, version 4.3* The app is decent but the developer does not respond to support requests at all. I’ve emailed multiple times on a single issue and have yet to get a single response. ### 3/5 — A Great App, But *2018-03-04, version 4.3* I've been using it for awhile but a few updates ago caused me to no longer see ALL my photos when I click "All Photos". I only see a handful at a time. I can copy an image to my clipboard for the time being, but I would definitely need to see a fix for this issue, it makes the app extremely difficult to use now. (I'm using iOS version 11 if you need to know) ### 1/5 — App WAS good *2017-12-20, version 4.3* i used it a while back.. wifi import, used up phkne space. good basic app Now theres a check in feature to use coins, you have to buy space on your phone and buy the ability to use wifi. TALK ABOUT JUNK!!!! put it back the way it was asap ### 1/5 — iOS 11 & iPhone X support? *2017-12-11* This app was last updated 2 years ago and I paid for it. When is it going to get the relevant support? ## Most critical reviews (10 lowest-rated) ### 1/5 — Paid for it years ago but it’s abandoned and has problems *2022-08-03, version 4.3* Crashed during a lengthy document edit. Moving on to a newer product - one which will not cost me anything because all devs eventually abandon such projects and they become unstable and washed out. ### 1/5 — Update the app *2022-02-09, version 4.3* The developers have to keep up with the new iOS update. Update your app please ### 1/5 — UPDATE! For those having issues! *2020-11-21* UPDATE: After using this app for years, it now crashes when I try to open it. Here’s a fix that works for me. I just discovered that if I turn off my WiFi and put my phone in Airplane Mode, I am then able to access my data. I hope this helps any of you that are struggling with this issue. This was a great app until it started crashing. I used to use it all the time. Now it crashes every time I try to open it. I deleted and reinstalled. I upgraded operating system. Nothing works. I have important docs I need to access. Developer is unreachable! ### 1/5 — File gone. Can I restore it? *2020-11-16, version 4.3* Since the last version of this app kept crashing, I had to delete it from my phone and tried to reinstall-install it. Today after I re-installed your app, I found all my original saved files are gone. Is there a way to recover it? Thanks! ### 1/5 — Unable to use *2020-11-13* App shuts off at the start. Unable to login now. Please fix. ### 1/5 — App WILL NOT WORK on IPad *2020-11-10, version 4.3* Great app when it works. Both briefcase apps keep crashing immediately and will not open. It flashes open and then nothing.... unusable ### 1/5 — A very painful experience *2020-11-10* BEWARE! BEWARE!! I have been trying to access the app for few days now, Every time the app is opened, it crashes/closes down. I have many important files saved in this app. Please provide a solution to the problem. Never again am I going to use this app. ### 1/5 — Latest IOS update has caused app to crash *2020-11-08, version 4.3* Tries to open, but immediately crashes. Can’t get to my documents, and if I uninstall to reinstall, I will lose those documents. Appears to no longer be supported. ### 1/5 — Keeps crashing!!! *2020-11-08, version 4.3* Crashes every time before opening!! Ton of info I have potentially lost. 😤 ### 1/5 — W T F *2020-10-15* I made a test html file to see it can open it or not I uploaded to this THING It CHANGED my code. who the brick are you to decide to change my code before uploading to your usless nonsense app? I deleted this NONSENSE useless thing immediately Damn you all ## Most praised reviews (10 highest-rated) ### 5/5 — IS UPDATE COMING SOON I HOPE???? *2020-08-14, version 4.3* I use this app for a few things but I see it hasn’t been updated in 5 years. Should I try another alternative and if so what do you recommend. Thank you! ### 5/5 — Love this app *2017-02-26, version 4.3* Great app ### 5/5 — Nice app *2016-11-30, version 4.3* The best app, but we need Mega Cloud please ### 5/5 — Great App *2016-08-10, version 4.3* Easy to use and does the job very well. I use it often and it is reliable. Good job!!! ### 5/5 — Best I've found so far *2016-07-19, version 4.3* I've tried several file manager apps and this one is definitely my favorite ### 5/5 — Best all-in-one app *2016-07-16, version 4.3* Love this ### 5/5 — Great app 😀 *2016-06-17, version 4.3* Great app and easy to use! ### 5/5 — Briefcase Pro *2016-05-06* Good Encyclopedic collection and accumulation of Files at hand for referral! My impression is unchanged! ### 5/5 — Excellent app I use daily *2016-04-28, version 4.3* Great and simple user interface. I use this app to transfer single long MP3 files over wifi through the browser. Works perfect and the I can play them in this app or send them to another. ### 5/5 — Great app *2016-01-27, version 4.3* Very easy to use, love this app..... --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*