# Bright — user reviews > 66 indexed App Store user reviews of Bright by HILDEBRAND TECHNOLOGY LTD, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/bright/id1369989022/reviews - App overview in markdown: https://appshunter.io/ios/app/bright/id1369989022.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (10 of 66) ### 4/5 — Great app *2026-05-23, version 2.1.5* I moved to Eon more than 3 months ago and still have received no statements and the Eon app does not work which is really irritating my electrical consumption control freakery. This app is my sanity saver - and it’s free, thanks team. I have deducted one star as the graphs are taller than my iPad screen so I have to scroll around to see the full picture, and I think more could be done with the data (exports for instance). ### 3/5 — Import and export *2025-08-16, version 2.1.2* Great app give you the data you need. However just approved the export which did show nicely but now ithe app will not load. ### 4/5 — Octopus go tariff outdated *2024-12-03, version 2.0.22* Octopus Go tariff not updated, now it is one hour longer till 5:30. also not sure why summertime tariff shown starting at 23:30. I guess it does in UTC, but thats not correct/user friendly way.. ### 4/5 — Great but 1 glitch *2024-01-05, version 2.0.20* Fantastic app. I entered a new tariff incorrectly and the app doesn’t allow you to delete it so that you can correct it. Otherwise brilliant ### 2/5 — Can’t log in *2023-10-07, version 2.0.19* Since the last update it seems to have lost my login. Requested a password reset code ( 2 in two days as the first didn’t arrive). Now,trying to change my password and get a “ client error - check your input “ or words to that effect. I know the code is correct and the passwords match. Will have to try and find another app that works. ### 1/5 — Update has broken login *2023-09-30, version 2.0.19* Since the update today the application complains that the login information is incomplete even though username and password are both populated correctly. ### 4/5 — Just another smart meter app that doesn’t work *2023-09-15, version 2.0.17* Well, 30mins of entering my post code repeatedly for it not progress any further. So just another pointless, time wasting app. Promising a service that doesn’t deliver. Pretty sick of it to be honest. I just want to be able to sync my gas and electricity reading so we can monitor usage, save money, budget and have I little piece of mind. ### 2/5 — Great app let down by my energy supplier *2023-07-06, version 2.0.17* This app is good but, in my case, it is next to useless all because of the incompetence of my energy supplier, E.on Next. The app picks its data from a central database, the data for which is supplied by my, or your, energy supplier. For the two years or so that I have used this app and its dedicated Glowmarkt device, the data available to it has always been wrong. For the last six months, my electricity usage has been measured in minus amounts. Since the change to prices on 1 July 2023, my gas data is finally correct. But not the electricity. That is showing as much higher amounts than what I’m being charged. Trying to get through to the right people in E.on Next to correct these errors is nigh on impossible. They simply don’t understand what you are asking. So, as I said at the start, great app, but rendered useless by the incompetence of my energy supplier. It was suggested once on this app’s forum that the app should have the ability for the customer to override the energy supplier’s wrong data. That will take away my problem as I’ll simply overwrite E.on’s data with the correct amounts. But when will such functionality arrive? ### 5/5 — Like the app a lot and use it all the time *2023-02-18, version 2.0.17* I can remotely check my appliance and water heater usage. Only improvement would be if the IHD & app could recognise my dual-rate electricity tariff (Economy 7) - without that it cannot get a really accurate estimate of the spend. ### 1/5 — App does not work *2023-01-30, version 2.0.17* I downloaded the app over a week ago and the only message I have is it will take 24hrs to set up I have uninstalled and reinstalled and no luck I emailed customer service at glowmarkt but no response from them ## Most critical reviews (10 lowest-rated) ### 1/5 — Seems abandoned *2026-03-28, version 2.1.4* Had high hopes for this app but after registering and being told it would take 48 hours to load the data I’m now 5 weeks down the line and absolutely no response from the developers. Now worried about who has my data. ### 1/5 — Not working *2026-02-24, version 2.1.4* Stopped working last couple of weeks ### 1/5 — Not impressed *2025-09-21, version 2.1.3* I signed up fire an account. Waited for a validation email. Didn’t get one. Checked spam. Nothing. I’ve tried several times to get it resent. The app crashes every time. How do I go about getting you to delete all my details as per the gdpr? ### 1/5 — Reset password *2025-09-20, version 2.1.3* The reset password doesn’t work no email to my inbox or my spam Folder. How am I supposed to reset my account. ### 1/5 — Utterly useless *2025-06-10, version 2.1.0* Support is non-existent. Something has gone awry since I switched energy providers, now Bright is reporting £100+ bills daily which don't marry with the in-house-device. The IHD also doesn't tally with what I'm actually being billed, which is thankfully significantly lower than either of the other reckonings. I am beyond disappointed - the device was not cheap, the support is non-existent (one email replied to, nothing since), and they can't manage to get the basic maths to work across all platforms. Do yourself a favour, go somewhere else - anywhere else - you'll get a better service and a better product. --- Updated to add: customer service have been unable to fix issues with aggregated billing, and now graph is not even rendering at all, in over 6 months. They have now suggested I delete the app since I am so dissatisfied! ROFL ### 1/5 — Sign up *2025-04-12, version 2.1.0* Unable to even register for an account to be able to use the app. No verification emails ever received after numerous attempts, so unable to even use the app ### 1/5 — Stopped working *2025-04-09, version 2.1.0* Sadly the SMETS 2 monitor stopped working. At £70 you would think it would work longer than 2 years ### 1/5 — Utterly useless *2025-03-16, version 2.1.0* Support is non-existent. Something has gone awry since I switched energy providers, now Bright is reporting £100+ bills daily which don't marry with the in-house-device. The IHD also doesn't tally with what I'm actually being billed, which is thankfully significantly lower than either of the other reckonings. I am beyond disappointed - the device was not cheap, the support is non-existent (one email replied to, nothing since), and they can't manage to get the basic maths to work across all platforms. Do yourself a favour, go somewhere else - anywhere else - you'll get a better service and a better product. ### 1/5 — Awful. *2025-01-28, version 2.1.0* Don’t waste your time with this. You end up giving A LOT of personal info only to find it doesn’t accept your supply number. ### 1/5 — Developers should feel ashamed *2023-09-30, version 2.0.19* Suddenly decides it won’t accept my login details for no apparent reason. Says I’m “unauthorised”. What utter rubbish this sorry excuse for coding has become. A dreadfully designed app which sadly undermines the Octopus customer experience. Don’t be fooled by that 5 star review. One star is flattering. How Octopus associate themselves with this garbage is incomprehensible. Deleted. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2025-04-26, version 2.1.0* Looked at this app as HUGO have stopped free app. This app is simple to use and shows exactly what you want with regular accurate updates. I found this to be far better and more reliable than LOOP ### 5/5 — Fantastic app for near realtime usage *2025-04-15, version 2.1.0* I got this app as we never received an IHD when our smart meters were installed. The app itself updates usage faster than the supplier’s (octopus) usage dashboard to the extent that sometimes we are getting data with a delay of only 30 mins! This is without the consumer access device connecting to the meter via the Home Area Network. I am very impressed so far and the ability to access our data via their API is a bonus (and a side project for me to spin a simple app to display this data). A fantastic addition to the UK energy market. ### 5/5 — Support *2025-04-11, version 2.1.0* I have to say I am impressed with the email support offered and supplied when my smart meter decided to stop reporting. Jane Wilson has been very helpful. Thank you Jane. ### 5/5 — Superb! *2024-09-02, version 2.0.22* Wow, what a superb App. I was recommended it but baulked a bit when I saw the low star rating but tried it anyway. All the poor reviews I read were nothing to do with the App and reflected the incompetence of others in the industry - very unfair! The latency of the data capture is the lowest I have come across for a free App. The ability to set up a user defined tariff with multiple timed zones is great, some Apps don’t allow this at all, or two periods at most. ### 5/5 — Log in *2024-07-06, version 2.0.22* I can’t log in to the app , HELP ### 5/5 — Works brilliantly with Octopus Agile, and outstanding support *2024-05-03, version 2.0.21* Use the app with the glowmarkt Display & CAD, with the Octopus Agile tariff. Provides real time kw/h or £/hr consumption and history per day/week/month. Nice UX. You have to email support to switch to Agile but response is rapid and helpful. ### 5/5 — Great data analytics from my smart meter *2024-02-24, version 2.0.20* Installed this when my energy supplier changed and my new provider couldn’t get readings. Much better interface and able to access the data that my provider couldn’t. It’s also free. Nothing not to like ### 5/5 — Handy app *2023-08-23, version 2.0.17* Good app for tracking my energy and spend. Was very helpful when energy prices were high, but also could do demand flexibility DFS and get a chance to when £1000! ### 5/5 — Very Agile! *2023-07-22, version 2.0.17* Recently switched to Octopus, then onto their Agile tariff, still waiting for Octopus to show costs in their app. Sent email to the address in the Bright app and within a couple of hours I know what I’m spending! Brilliant response time, thank you!😃 ### 5/5 — Great app *2023-04-06, version 2.0.17* Love this app, easy to setup and in less than 24 hours both gas and electric usage showing up. Would be nice having a iOS widget 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*