# BrightChat - Messaging & Call — user reviews > 42 indexed App Store user reviews of BrightChat by ShenXun Inc, rated 4.60/5 from 184 ratings. - Source: https://appshunter.io/ios/app/brightchat-messaging-and-call/id1082880824/reviews - App overview in markdown: https://appshunter.io/ios/app/brightchat-messaging-and-call/id1082880824.md - Rating breakdown: 5★ 146 · 4★ 24 · 3★ 4 · 2★ 3 · 1★ 7 ## Newest reviews (11 of 42) ### 4/5 — Need for parental controls *2024-10-17* Ok. Secure, totally get it. Just a tip. You should add parental controls to the app like contact restrictions. My mom took it off my phone because my brother (she took it off his too) was texting someone on this app he didn’t know that a friend of his knew. Also, just a suggestion. You should make a secure website app, but put parental controls on it like blocking certain websites or blocking explicit content and call the app something like BrightInternet. ### 4/5 — Lack of landscape mode with an iPad *2023-10-28, version 3.2.2* Great app! But for some reason, there is not a landscape mode on an iPad, and that’s a head scratcher. ### 4/5 — You can’t unblock people. *2023-05-05, version 3.0.18* This app is secure. Totally get it. Just one tip. Don’t block someone unless you want them blocked forever. My sister had my mom’s phone once, and she got onto BrightChat on her phone and blocked me. The Block User option is still there, but there’s no option to unblock a blocked user. So I’m permanently blocked from sending my Mom stuff. She can send me stuff, but nothing I send will go through. Also, the Delete User option doesn’t work either. I tried deleting my mom from my contacts to see if that would make my stuff go through, but all it does it delete the conversation and leaves the user in your contacts. So I don’t know. ShenXun, if you’re reading this review, please do something to help out. ### 4/5 — This app has problems… *2022-09-18, version 2.0.18* …but overall it is pretty good and it keeps getting better. ### 5/5 — The Best! *2022-05-20, version 2.0.5* Very happy to know I’m not monitored. Thank you developers! ### 5/5 — Secure Chat with a Clean Interface *2022-05-20, version 2.0.5* Hands down best messaging app I have used. Works well for groupchats. The simplicity makes it enjoyable and easy to use. Thanks! ### 5/5 — Secure communications *2022-05-18, version 2.0.5* FINALLY—an all-in-one platform that’s truly secure and not monitored by “Big Brother!” I’ve found my experience to be seamless and, frankly, I feel much safer on this platform than on Signal and others. Sign up for this app! 🇺🇸💪🏻 ### 5/5 — Works smoothly *2022-05-16, version 2.0.5* I’ve been using for over a year. Works smoothly. ### 4/5 — 密碼找回呢？密碼忘了，不能重置⋯⋯ *2022-05-12, version 2.0.2* 現在必須依靠掃碼才能電腦端登陸，電腦端可以密碼登入，但是忘記密碼了，無法找回。不知道如何是好。有時候，手機不再手邊，聽不方便的。還是覺得應該有密碼登錄的功能。 ### 5/5 — Good Job！ *2022-05-10, version 2.0.2* Got so excited every time you add new function! ### 5/5 — 安全快速 *2022-03-09, version 1.20.34* Shenxun使用起來，方便快速， 最重要的是：安全放心！👍 ## Most critical reviews (10 lowest-rated) ### 1/5 — Does the job, barely *2025-10-04, version 3.2.16* It’s secure, but functionally is primitive. I wouldn’t use unless absolutely necessary ### 1/5 — It’s not credible. *2024-11-28* I need wait long time to get or send messages , it’s not convenient. ### 1/5 — Unreliable *2024-11-04, version 3.2.16* I get long periods when my messages do not send or receive. This is not from a network or connectivity issue on my end. ### 1/5 — Lots of issues *2022-03-29, version 1.20.38* Unable to connect using mobile data ever since updated to version 1.20.37, didn’t fix the problem even after launching another update to 1.20.38 ### 1/5 — Nachrichten lesen *2021-07-24* 8 Bewertungen jetzt. Spricht ja für sich. Schlechte App ### 2/5 — No working *2023-02-21, version 3.0.8* The app isn’t sending code to activate. Will update review to positive once I can use the app. ### 2/5 — Problemas *2020-03-28* Me da problemas . Me llegan las notificaciones pero , no se abre el programa la mayoría de las veces. Y si se habré no me llega la información. Lo tengo que desinstalar e instalar numerosas veces! ### 3/5 — Cannot receive or send messages *2025-11-26* Is the app still safe to use? It hasn’t been updated in over a year. ### 3/5 — Impossible to add any members *2022-07-18* Since the last update, impossible to add any members. It’s a very big bug. ### 4/5 — Need for parental controls *2024-12-09, version 3.2.16* Ok. Secure, totally get it. Just a tip. You should add parental controls to the app like contact restrictions. My mom took it off my brother’s phone because my brother (she took it off mine too) was supposedly texting someone on this app he didn’t know that apparently a friend of his knew. Also, just a suggestion. You should make a secure internet app, but put parental controls on it like blocking certain websites or blocking explicit content. I know there is Brave, but it would be cool if you made your own secure web browsing platform. ## Most praised reviews (10 highest-rated) ### 5/5 — It will not accept my phone number to subscribe *2025-02-09, version 3.2.16* I have a standard U.K. 077 phone number but I do not receive a text code to log in to start using the app Any help greatly appreciated. John ### 5/5 — 对方已阅可否再显眼一些 *2024-10-25, version 3.2.16* 双✅不是很明显，在小手机上基本上需要用力看，可否做一个反白或大一点。 ### 5/5 — Erstmal supi für umsonst *2024-02-19* Wurde zu einem Videocall eingeladen und war voll ok. Leider konnte ich noch nicht herausfinden, wie anderer diese App beurteilen, also ich meine Fachzeitschriften etc. Die App beziehungsweise die Lösung scheint noch sehr wenig verbreitet zu sein. Vielleicht weil man befürchtet, dass Chinesen dahinter stecken, was zwar stimmt, aber es sind eben Exilchinesen, die absolut nichts mit der KP zu tun haben wollen - ganz im Gegenteil. Allein das ist schon ein Grund, sich das anzusehen. ### 5/5 — +262無法收驗證碼 *2024-01-08* 兩個星期了，我試了各種辦法都沒有收到驗證碼，請解決，我的帳號有很多資料，我需要它，謝謝 ### 5/5 — Strongly recommend ShenXun (BrightChat)! *2023-12-08, version 3.2.6* Have been using ShenXun for 5 years. It’s upgraded often, so everything is good! Thanks ShenXun team! Appreciate it! ### 5/5 — Great app…some user requests *2023-11-19, version 3.2.4* This app gets better all the time. I use it a lot. I’d like to be able to view messages and attachments in landscape mode and zoom in so I can read them more easily. I’d like to be able to run a simple poll in a chat group so I can get fast results on team member preferences. Thanks ### 5/5 — Easy to use, safe and clean *2023-10-22, version 3.2.2* Used for more than 2 years, easy, clean, safe and convenient to edit the sent text! Very good experience! ### 5/5 — everything is fine on IPhone but please fix *2023-01-31, version 3.0.4* There is a bug where I cannot tag anyone with @ in a group chat when using my iphone. The tag list does not pop up and “@Everyone” or “@All” does not work. ### 5/5 — How contact you guys for a feedback? *2022-10-17, version 2.0.22* Can you make night version? Different colours. ### 5/5 — Great App! *2022-06-01, version 2.0.10* Have been using this for years. Protect privacy perfectly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*