# Brightlayer Remote Monitoring

> Remote monitoring for Eaton network-connected devices and components with real-time alerts. (iPhone/iPad app by Eaton Corporation.)

- Source: https://appshunter.io/ios/app/brightlayer-remote-monitoring/id6447267519 (this page in markdown: same URL + `.md`)
- Developer: [Eaton Corporation](https://appshunter.io/developer/439590491)
- Category: Utilities, Business
- Price: Free
- Rating: 1.60/5 from 14 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 52 MB
- Languages: American English
- Released: 2024-07-08
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/brightlayer-remote-monitoring/id6447267519/reviews.md

## What is Brightlayer Remote Monitoring?

The Eaton Remote Monitoring app, part of the Brightlayer software suites and enabled by the Brightlayer platform, monitors select Eaton network-connected uninterruptible power supplies (UPSs) plus an expanding family of connected Eaton components.  

The app notifies you via alarms and events (email and SMS) when the status of a monitored Eaton UPS or connected component changes to enable the continuous operation of your power infrastructure whether in a Data Center, part of an integrated machine or on the plant floor.  

The Remote Monitoring app can scale to meet your needs—whether you have hundreds to thousands of UPSs installed across tens to hundreds of locations or whether you are an OEM monitoring machines shipped across regions or around the world.

## Key features

- Monitor Eaton network-connected devices
- Monitor connected Eaton components
- Real-time alarm and event notifications
- Email, SMS, and Push notifications
- Scalable for numerous devices and locations
- Supports Data Center and Industrial sites

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/brightlayer-remote-monitoring/id6447267519/reviews.md

### 2/5 — Buggy

*2026-07-13*

This could be a really great app, but it suffers from many many bugs. It will never save your credentials for logging in so you have to do that every single time, probably has maybe a five or 10 minute time out. Even when you check, save credentials, it won’t. It used to let me add new UPS with the QR but now it won’t scan it ever. NFC, joke never has worked. On my iPhone 17 Pro Max it’s doesn’t adjust the focus when adding QR so it’s blurry, and is unable to scan them. I really wish they would get their head around these bugs because it’s so close to being something worthwhile.

### 1/5 — Doesn’t work

*2026-06-16*

I updated the app now I don’t have access to my device. Wow

### 1/5 — Absolutely buns

*2025-11-06*

Can’t configure basic network info on the web client and now the app doesn’t work. UPS basically useless. Needs regular snmp capable network card to self host

### 1/5 — Needs alot of work

*2025-05-30*

The app needs a refresh, it doesn’t seem like notifications work, either push, text or email.

### 1/5 — Unusable

*2024-10-06*

What is going on with this app? 4 years old? No way to login with the email address and password? Eaton/Tripp Lite need to get serious.

## Frequently asked questions about Brightlayer Remote Monitoring

### What devices can Brightlayer Remote Monitoring monitor?

Brightlayer Remote Monitoring can monitor select Eaton network-connected devices and an expanding family of connected Eaton components. This includes devices powering Data Centers, Industrial sites, and other various locations.

### How does Brightlayer Remote Monitoring notify users of issues?

The app provides notifications via email, SMS, and push notifications. These alerts are triggered when the status of a monitored Eaton device or connected component changes its operational state.

### Is Brightlayer Remote Monitoring suitable for large-scale deployments?

Yes, the app is designed to scale to meet needs ranging from hundreds to thousands of digitally connected devices across tens to hundreds of locations. It is also suitable for OEMs monitoring machines shipped globally.

### What is the user rating for Brightlayer Remote Monitoring?

Brightlayer Remote Monitoring has a rating of 1.9 stars based on 9 ratings. This indicates a mixed reception from its current user base.

### What platforms is Brightlayer Remote Monitoring available on?

Brightlayer Remote Monitoring is available for iPhone, iPad, and iPod. It is designed for Apple devices.

### When was the latest version of Brightlayer Remote Monitoring released?

The latest version, 2.3.3, was last updated on February 12, 2026. The app was initially released on July 8, 2024.

### Does Brightlayer Remote Monitoring have ads?

No, Brightlayer Remote Monitoring does not contain advertisements. It is a free application without any ad interruptions.

### What is the age rating for Brightlayer Remote Monitoring?

Brightlayer Remote Monitoring has an age rating of 4+. This means it is suitable for children aged 4 and above.

## Version history (last 5 releases)

### 3.1.0 — 2026-08-18

Remote Monitoring 3.1.0 provides two new features. The first streamlines how to navigate thru the tree hierarchy and the second improves dashboard widgets for the web application. Also included are major bug and defect fixes covering: Entitlement & Subscription Management, Device Management & Connectivity, Notifications and Alarms, User & Access Management, Realm a& Organization Management, Load Management, Device Profiles, Localization & Formatting, Automations and Security/Cybersecurity. 

Search and Sort Realm/Org/Group/Device Lists 
New search and sort functions for the Tree Hierarchy, Tree Hierarchy Page, and Organizations Page for Eaton & Realm Administrators. Now, scrolling through potentially large lists is replaced by powerful search (name) or creation date (as ascending/descending, defaulting to name).  

Details Widget UI Improvements (Web) 
The details widget has been redesigned to eliminate unnecessary scrollbars, improve alignment, and reduce excessive whitespace resulting in a cleaner, more intuitive user experience.  

Resolved Product Bugs & Defects 
- Dashboard & Widget Fixes 
- Entitlement & Subscription Management 
- Device Management & Connectivity 
- Notifications & Alarms 
- User & Access Management 
- Realm & Organization Management 
- Load Management  
- Device Profiles  
- Automations

### 3.0.0 — 2026-06-16

What’s New: 

Features:
- Additional product support with grouping and load management for ATS and PDU devices
- WiFi, NFC, and QR code support
- License and subscription management
- Nuisance alarm detection and isolation
- Emergency contact creation
- Languages added: French Canadian, Portuguese, Dutch, and Norwegian
- Map widget improvement with device proximity accuracy

Fixes:
- Loading screen now allows mobile app to operate
- Device status correctly show “online“ status
- General bug fixes and improvements

### 2.3.3 — 2026-02-12

New Features:
  -   Expanding list of EMEA selectable countries
  -   Additional EMEA country supporting SMS
  -   Device control confirmation in command bar

New Fixes:
   -  General bug fixes and improvements

### 2.3.2 — 2025-12-13

New Features:
- Alarm handling and filtering

New Fixes:
- Improved device properties tab stability
- “Leave organization” functionality
- Country codes alignment with web 
- Notification handling
- General screen messages and navigation improvements

### 2.3.0 — 2025-10-01

Alert and Event Management indicating a change from a set limit or threshold. 

User Controls for interactively controlling the system based on a parameter type. 

Bring Your Own Gateway/Device providing third-party hardware support. 

Localization & Language Support for English, German, Spanish and French.

Emergency Contact Notification (Web-only) assigns an Emergency Contact to a custom notification. 

Graphical Dashboard Landing Page where all persona-specific assets are displayed.

Sorting Options for list displays with new sorting functions e.g. alpha-numeric and user-defined.

Service Level Configurator for Eaton service engineers to set system-level boundaries/absolute limits. 

Displays and Visualizations include selectable data trend graphs and channels beyond the dashboard. 

Resolved Product Defects: See Release Notes.

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## More apps by Eaton Corporation

- [Eaton Events](https://appshunter.io/ios/app/eaton-events/id1090056035)
- [Eaton SecureConnect](https://appshunter.io/ios/app/eaton-secureconnect/id1203027063)
- [Eaton News](https://appshunter.io/ios/app/eaton-news/id1274605007)
- [Eaton TCO Calculator](https://appshunter.io/ios/app/eaton-tco-calculator/id1376769620)
- [drivesConnect mobile](https://appshunter.io/ios/app/drivesconnect-mobile/id1409864457)
- [Eaton xComfort Bridge](https://appshunter.io/ios/app/eaton-xcomfort-bridge/id1468153962)

All apps by Eaton Corporation: https://appshunter.io/developer/439590491

## Related topics

[eaton brightlayer](https://appshunter.io/ios/topics/eaton-brightlayer) · [eaton](https://appshunter.io/ios/topics/eaton)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*