# BrightRidge SmartHome

> Mobile app for managing Smart Home Wi-Fi networks with security and guest features. (iPhone/iPad app by Johnson City Energy Authority.)

- Source: https://appshunter.io/ios/app/brightridge-smarthome/id1580075686 (this page in markdown: same URL + `.md`)
- Developer: [Johnson City Energy Authority](https://appshunter.io/developer/1580075688)
- Category: Lifestyle
- Price: Free
- Rating: 4.00/5 from 16 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 71 MB
- Languages: English, French, German, Spanish
- Released: 2021-08-09
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/brightridge-smarthome/id1580075686/reviews.md

## What is BrightRidge SmartHome?

BrightRidge SmartHome is a mobile application that allows subscribers to manage their Smart Home Wi-Fi Network. This app features parental controls, network security, setting up guest Wi-Fi networks, and much more.

## Key features

- Smart Home Wi-Fi Network Management
- Parental Controls
- Network Security
- Guest Wi-Fi Network Setup
- Subscriber Management

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/brightridge-smarthome/id1580075686/reviews.md

### 1/5 — Pretty horrible interface

*2026-03-21*

While I wished this service was helpful, all I get are “there was a delay” errors these days and nothing works at all. I still get notifications when I add new devices but that’s about it. When I open the app on its own, it says I don’t have any current services with them and doesn’t allow me access to anything. Pretty worthless in it’s current state

### 1/5 — All screens show no data

*2026-03-19*

It worked when I first installed but sadly nothing loads now.

### 1/5 — DOESNT WORK

*2026-02-17*

literally doesn’t work at all

### 1/5 — Dog water!

*2025-07-24*

Cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, connects for 5 seconds, cannot connect, cannot connect, cannot connect.

### 1/5 — Never works

*2025-07-08*

Always get an error message that the app can’t connect. It is basically useless.

### 1/5 — Good Idea

*2023-01-31*

I love the idea of this app but unfortunately it seldom works as promised. It does not shut off internet at the times entered or pause internet when instructed. There are parental control apps out there that do a much better job than this one.

## Frequently asked questions about BrightRidge SmartHome

### What is BrightRidge SmartHome?

BrightRidge SmartHome is a mobile application designed for subscribers to manage their Smart Home Wi-Fi Network. It offers features like parental controls, network security, and guest Wi-Fi setup.

### Is BrightRidge SmartHome free to download?

Yes, BrightRidge SmartHome is available for free download on supported devices. There are no in-app purchases or advertisements mentioned in the app's details.

### What devices are compatible with BrightRidge SmartHome?

BrightRidge SmartHome is compatible with iPhone and iPad devices. It is suitable for users aged 4 and above.

### How often is BrightRidge SmartHome updated?

The latest version of BrightRidge SmartHome is 25.3.2, and it was last updated on October 9, 2025. This indicates a relatively frequent update schedule.

### What are the main features of BrightRidge SmartHome?

Key features include managing your Smart Home Wi-Fi network, implementing parental controls, enhancing network security, and setting up separate guest Wi-Fi networks.

### Who developed BrightRidge SmartHome?

BrightRidge SmartHome was developed by the Johnson City Energy Authority.

### What is the user rating for BrightRidge SmartHome?

BrightRidge SmartHome has a user rating of 4.0 stars, based on 16 ratings. This suggests generally positive user reception.

### Can I create a guest network with BrightRidge SmartHome?

Yes, one of the core features of BrightRidge SmartHome is the ability to set up guest Wi-Fi networks, allowing you to provide internet access to visitors without compromising your main network's security.

## Version history (last 5 releases)

### 25.3.2 — 2025-10-09

We redesigned BrightRidge SmartHome to better assist you and greatly improve the experience. With a fresh new design and powerful new features, managing your internet is now quicker and easier than ever.

The all new design includes the following updates:

• Quick Links Carousel - Quickly find the most used features at the top of the home screen
• People Carousel - Easily see everyone's profiles and online status, also pause a profile right from the Home Screen
• New included avatars to enhance your people profiles experience
• ExperienceIQ and ProtectIQ Tiles - same functionality with a new UI, and now found directly on the home screen
• Dark Mode now supported
• And more enhancements found within the app experience

### 25.3.1 — 2025-09-23

We redesigned CommandIQ to better assist you and greatly improve the experience. With a fresh new design and powerful new features, managing your internet is now quicker and easier than ever.

The all new design includes the following updates:

• Quick Links Carousel - Quickly find the most used features at the top of the home screen
• People Carousel - Easily see everyone's profiles and online status, also pause a profile right from the Home Screen
• New included avatars to enhance your people profiles experience
• ExperienceIQ and ProtectIQ Tiles - same functionality with a new UI, and now found directly on the home screen
• Dark Mode now supported
• And more enhancements found within the app experience

### 25.2.0 — 2025-05-23

Bug fixes

### 25.1.0 — 2025-02-25

Bug fixes

### 24.4.2 — 2024-12-13

Added reboot from app for router and mesh
Support for third party gateways from CommandIQ

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*