# BrightRidge SmartHome — user reviews

> 6 indexed App Store user reviews of BrightRidge SmartHome by Johnson City Energy Authority, rated 4.00/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/brightridge-smarthome/id1580075686/reviews
- App overview in markdown: https://appshunter.io/ios/app/brightridge-smarthome/id1580075686.md
- Rating breakdown: 5★ 12 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Most critical reviews (6 lowest-rated)

### 1/5 — Pretty horrible interface

*2026-03-21*

While I wished this service was helpful, all I get are “there was a delay” errors these days and nothing works at all. I still get notifications when I add new devices but that’s about it. When I open the app on its own, it says I don’t have any current services with them and doesn’t allow me access to anything. Pretty worthless in it’s current state

### 1/5 — All screens show no data

*2026-03-19*

It worked when I first installed but sadly nothing loads now.

### 1/5 — DOESNT WORK

*2026-02-17*

literally doesn’t work at all

### 1/5 — Dog water!

*2025-07-24*

Cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, cannot connect, connects for 5 seconds, cannot connect, cannot connect, cannot connect.

### 1/5 — Never works

*2025-07-08*

Always get an error message that the app can’t connect. It is basically useless.

### 1/5 — Good Idea

*2023-01-31*

I love the idea of this app but unfortunately it seldom works as promised. It does not shut off internet at the times entered or pause internet when instructed. There are parental control apps out there that do a much better job than this one.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*