# Brightspeed WiFi

> Home Wi-Fi network management and security tool for subscribers. (iPhone/iPad app by Connect Holding II LLC.)

- Source: https://appshunter.io/ios/app/brightspeed-wifi/id1658477411 (this page in markdown: same URL + `.md`)
- Developer: [Connect Holding II LLC](https://appshunter.io/developer/1620544983)
- Category: Productivity
- Price: Free
- Rating: 4.47/5 from 937 App Store ratings · 86 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 131 MB
- Languages: English, French, German, Spanish
- Released: 2023-01-18
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/brightspeed-wifi/id1658477411/reviews.md

## What is Brightspeed WiFi?

Brightspeed WiFi provides subscribers with the tools to secure and take control of their home Wi-Fi network. Protect your home with app features like network security, password and SSID management. Take control with app features such as parental controls, device management, view connected devices, and perform bandwidth speed tests.

## Key features

- Network security
- Password management
- SSID management
- Parental controls
- Device management
- Speed tests

## What do users think of Brightspeed WiFi?

Overall sentiment: negative

**Pros**

- 🚀 Fast internet
- 👍 Good service
- 💡 Upgrade from previous provider

**Cons**

- 🐛 Buggy app
- 🔧 Connectivity issues
- ⚠️ Poor customer service
- 💰 Billing problems

**Commonly reported bugs**

- App fails to connect to account
- App shows incorrect device information
- Frequent app crashes and freezes

**Most requested features**

- Ability to manage network settings
- Improved device prioritization
- More robust parental controls

## Recent user reviews (10 of 86)

All indexed reviews: https://appshunter.io/ios/app/brightspeed-wifi/id1658477411/reviews.md

### 1/5 — Does not work

*2026-07-16, version 26.2.1*

Does not update, bright speed goes out constantly. And this is supposed to tell you about your services and it does nothing. “There was a delay please try again” is all it ever says.

### 1/5 — Worst APP EVER

*2026-07-10, version 26.2.1*

This APP is so inaccurate it should be criminal. CUSTOMER SERVICE IS THE WORST I’ve ever experienced, Language Barrier and lost in translation at every attempt all they know for certain is to try to upsell more products and services.

### 3/5 — Delete App, Reinstall Fixes

*2026-07-10, version 26.2.1*

I deleted and reinstalled the app and it reconnected to my router and modem. Back in business. 

Previously: Latest update seems to render app unusable. Each tab fails to load, prompting: “There was a delay, please try again.” The settings load normally, but most app functions are missing.

### 1/5 — app is okay but brightspeed in general sucks

*2026-06-22, version 26.2.1*

wifi is okay when it works but being in an apartment storms can make the power flicker or turn off , and when that happens kiss my wifi goodbye for days to weeks . they say they will get a tech out to me in a certain time frame but i’ve always had to reschedule cause the tech just won’t show up . was told 10am - 12pm and guy ended up showing up at 7pm one time . your better off looking up a how to on making your own router out of tinfoil and forks then going with brightspeed

### 1/5 — App don’t work

*2026-06-19, version 26.2.1*

Every time i open it says there’s a delay and nothing pops up. Can’t look at my account info or anything.

### 1/5 — Worst user interface

*2026-06-10, version 26.1.2*

How do you run an internet service with the absolute worst website and apps. Took me 20 minutes to sign in getting multiple “Oops” error messages. The internet is great when it works but there’s a big void when you need to find any info about your account or the service.

### 1/5 — Doesn’t work

*2026-04-11, version 26.1.2*

I cannot log into my account it keeps saying there is an error. I’ve been trying to set up my account for over a week. I have tried multiple things to fix it and nothing works.

### 2/5 — Huge Miss

*2026-04-08, version 26.1.2*

So the app is simple and has good functionality as long as you aren’t having any connectivity issues. However, if internet connection is down its pretty useless. No info or pathway to report an outage or contact Brightspeed from the App. Seems that is a pretty necessary function.

### 1/5 — Can’t login

*2026-03-19, version 26.1.0*

They take too long to find my account email. When it does find my email and I put in my password it says they can’t find my account information. Even though I have made an account and password. They been falling out off for a while.

### 1/5 — Poor service

*2026-03-18, version 26.1.0*

Issues with game server updates blocked at the fiber connection but fine on Spectrum. Brightspeed was not willing to escalate to get it fixed and instead tried to shut down the discussion and hang up. You should really avoid them if you do any kind of gaming. They do not support gaming connections.

## Frequently asked questions about Brightspeed WiFi

### What does the Brightspeed WiFi app do?

The Brightspeed WiFi app allows subscribers to secure and manage their home Wi-Fi network. It provides tools for network security, password and SSID management, parental controls, and device management.

### What are the key features of the Brightspeed WiFi app?

Key features include network security to protect your home, password and SSID management for easy control, parental controls to manage internet access for children, and the ability to view connected devices and perform bandwidth speed tests.

### Is the Brightspeed WiFi app free to use?

Based on the provided information, the app is free to use for Brightspeed subscribers. There are no mentions of in-app purchases or advertisements.

### Who is the target audience for this app?

This app is designed for Brightspeed internet subscribers who want to gain better control over their home Wi-Fi network and enhance its security.

### What are some common use cases for the Brightspeed WiFi app?

Common use cases include setting up parental controls to limit internet access for children, managing which devices are connected to your network, changing your Wi-Fi password, and testing your internet speed to ensure optimal performance.

## Version history (last 5 releases)

### 26.2.1 — 2026-06-16

Bug Fixes

### 26.1.2 — 2026-04-06

Bug Fixes

### 26.1.1 — 2026-04-01

1. New functionality allowing you to add a hotspot for cellular backup of your internet service if there is an outage
2. Bug fixes

### 26.1.0 — 2026-03-03

•Enhanced “new device” notification to quickly add device to a profile
•Launch Bark from Brightspeed WiFi (if service subscribed)
•Bug fixes

### 25.2.0 — 2025-06-26

Bug fixes

## Apps similar to Brightspeed WiFi

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [SPITwSPOTS WiFi](https://appshunter.io/ios/app/spitwspots-wifi/id6748993516) | — | Free | Productivity |
| [Highline Fast](https://appshunter.io/ios/app/highline-fast/id1588029676) | 4.7 (191) | Free | Productivity |
| [CommandIQ®](https://appshunter.io/ios/app/commandiq/id1437258693) | 4.3 (2,183) | Free | Productivity |
| [Quantum Fiber from AT&T](https://appshunter.io/ios/app/quantum-fiber-from-at-and-t/id1586029000) | 3.4 (6,095) | Free | Productivity |
| [UISP Mobile](https://appshunter.io/ios/app/uisp-mobile/id1183022489) | 4.3 (1,063) | Free | Productivity |
| [Dragonfly Hub](https://appshunter.io/ios/app/dragonfly-hub/id6746266375) | 5.0 (1) | Free | Productivity |

## More apps by Connect Holding II LLC

- [Brightspeed Voice](https://appshunter.io/ios/app/brightspeed-voice/id1624953482)
- [Brightspeed](https://appshunter.io/ios/app/brightspeed/id1644057313)
- [Brightspeed](https://appshunter.io/ios/app/brightspeed/id1660769828)
- [Brightspeed Internet](https://appshunter.io/ios/app/brightspeed-internet/id6444654583)
- [Brightspeed Security by McAfee](https://appshunter.io/ios/app/brightspeed-security-by-mcafee/id6444668561)

All apps by Connect Holding II LLC: https://appshunter.io/developer/1620544983

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*