# Brightspeed — Fiber Internet Manager > Manage home fiber internet service, network, and account details. (iPhone/iPad app by Connect Holding II LLC.) - Source: https://appshunter.io/ios/app/brightspeed/id1644057313 (this page in markdown: same URL + `.md`) - Developer: [Connect Holding II LLC](https://appshunter.io/developer/1620544983) - Category: Productivity - Price: Free - Rating: 3.26/5 from 94 App Store ratings · 21 written reviews indexed - Age rating: 4+ - Requires: iOS 12.2 · 60 MB - Languages: English - Released: 2022-10-01 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/brightspeed/id1644057313/reviews.md ## What is Brightspeed? Meet Brightspeed—the new choice for fast, reliable internet service. And the Brightspeed app makes it easy to manage your internet from virtually anywhere. You can customize your home network, control who gets WiFi access and see your network health in real-time. From easy log-in to tracking your installation, get ready for the service you deserve from the internet you can depend on. Check out these great features: • Quickly and easily log in using Touch ID or Face ID • Track and manage your Brightspeed installation process • Manage your account—pay your bill and view your plan • Take control of your home network Keep your internet safe and secure • View and test your network’s speed, health, and status • Secure your network with your own easy-to-remember name and password • See which devices are connected to your network and name them for easy reference • Control, pause, or block WiFi access to specific devices • Give friends and family a quick and secure connection to your network via your own QR code ## Key features - Log in with Touch ID/Face ID - Track installation progress - Manage account and pay bills - Control home network settings - Monitor network health and speed - Secure WiFi with custom name/password - Manage connected devices ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/brightspeed/id1644057313/reviews.md ### 1/5 — Can’t sign in *2024-06-04* Loading sign just spins and spins, can’t access at all. Nothing from this company seems to work. ### 1/5 — Run away from this company *2024-04-23* The service is garbage- can barely handle watching a Netflix movie. Takes 10 minutes for a website to load. Don’t even think about trying to connect more than one device at a time, it’ll crash your service. Customer support is nonexistent. My service has been out for a week. I called multiple times, used the chat several times, 99% of the time, there is no answer at all. The one time they did answer, they jerked me around and repeatedly asked me the same question I had answered several times. I finally had enough and told them to cancel my service. At which point they continued to ask the same questions until I got angry and cussed them out. At that point, they closed the chat with no resolution. Stay away from this company. Nothing but a headache. ### 1/5 — Poor Payment Options *2024-03-18* I Just Want to Pay my Bill online At this Point , Like Why is it So hard to just pay my Bill online .. I tried every option they provided and none of them are available, like Get it TOGETHER …I Work From Home and I honestly don’t have the time to be Missing work because I can’t pay my WiFi bill when I need To .Just Pleaseeee Get it together because I have no choice but stick with y’all because of the area I’m in 😑😑 ### 1/5 — Service / Communication *2024-03-16* I have been trying to get Brightspeed service for 5-6months. We started our journey in October, I’ve been told they needed to bury wires because the house is a new build. Okay that’s understandable, however, they would send a tech out (to install my modem, not to bury any wires. Then, cancelled my account (2x and my fiancées once). Yesterday I was told again someone would be out to help install the wires, although, I rebutted that I actually reached out to a different company and they came out within 3 days. So as I sat and waited all day and night for someone to come out they never did and nobody has contacted me with updates. This “company” seems to be very sketchy as well as very unreliable, unprofessional and has shown high signs of distrust by not providing a service they’ve repeatedly stated they would offer. They only nice thing is that the calls are “recorded” so hopefully there’s some evidence to what I’m stating. Very very disappointing, honestly! ### 1/5 — Not Usable *2024-02-23* Can’t even log in, just delete it from the App Store. I signed on to my account online and it directed me to the Wi-Fi app, which says I don’t have an account, and can’t get past the email address login screen. It just keeps loading, circle of death, and does absolutely nothing. Useless. ### 1/5 — Horrible *2023-12-27* Had regular internet. No problem. This app is useless. When I switched, unable to log in. And support staff were useless….after speaking w 7-8 different people ### 1/5 — Worst app ever *2023-09-04* Worst app I’ve ever experienced. Simply doesn’t work. ### 1/5 — Beware! *2023-08-01* This app is absolute trash. It will not let me login or reset my password, but if I go to their site, I can login. However, once on the site, I can’t pay my bill because they never assimilated previous CenturyLink customers correctly, so it always redirects me to CenturyLink (which no longer exists) to pay (which, of course, doesn’t work). Then, they have the audacity to tack late fees onto my account. Not to mention, the service they provide is subpar. We can’t stream a show while the other has their PC on, even if it’s not doing anything. Such a waste. ### 1/5 — Remove useless app from store *2023-07-18* App does not work at all. Login screen just takes you to password reset screen. I just want to know what my account number is and can’t find anyway to get it. Monthly email “bill/receipt” does not have it either. Had no issues contacting Centurylink or Quantum Fiber, this new company not so much. On the plus side my internet is fine ### 1/5 — Bad app and customer service *2023-06-17* We have been having problems w-Brightspeed since they bought out CenturyLink. Poor /No internet support. Bad Wi-Fi connections. It drops w/whenever the clouds are dark and cloudy. It is not a dish? What’s the problem. My connections are compromised from the outside and every time I sign on to the internet from my computers. Tech support has no knowledge of fixing the issue. Says change the PSWD. It doesn’t fix the problem. The app won’t allow me to change my own pswd. Continue to receive error messages. Would cancel service but the Government/State won’t allow other Wi-Fi companies to enter this area. Who’s paying Who??? ## Frequently asked questions about Brightspeed ### What does the Brightspeed app do? The Brightspeed app allows you to manage your fiber internet service from virtually anywhere. You can customize your home network, control WiFi access for specific devices, and monitor your network's health and speed in real-time. It also helps you track your installation and manage your account, including paying bills and viewing your plan details. ### What are the key features of the Brightspeed app? Key features include quick login using Touch ID or Face ID, tracking your installation process, managing your account and bill payments, controlling your home network, viewing network speed and health, securing your WiFi with a custom name and password, seeing and naming connected devices, pausing or blocking WiFi access for devices, and generating QR codes for easy guest connections. ### Is the Brightspeed app free to use? Yes, the Brightspeed app is free to download and use. There are no in-app purchases or ads mentioned in the provided description, indicating it is a complimentary service for customers to manage their internet. ### Who is the target audience for the Brightspeed app? This app is designed for customers of Brightspeed's fiber internet service. It is intended for individuals who want a convenient way to manage their internet connection, home network, and account details directly from their mobile device. ### How can I secure my home network with this app? You can secure your network by setting your own easy-to-remember WiFi name and password through the app. Additionally, you can see which devices are connected, name them for easy identification, and control, pause, or block WiFi access to specific devices to maintain network security. ## Version history (last 5 releases) ### 1.6 — 2023-08-24 - Enhancements and bug fixes ### 1.5 — 2023-08-17 - Enhancements and bug fixes ### 1.4 — 2023-08-12 - Enhancements and bug fixes ### 1.3 — 2023-07-13 - Enhancements and bug fixes ### 1.2 — 2023-03-12 - Added User consent management ## Apps similar to Brightspeed | App | Rating | Price | Category | | --- | --- | --- | --- | | [RPS-Inmate Info](https://appshunter.io/ios/app/rps-inmate-info/id898081867) | 2.4 (92) | Free | Productivity | | [Quantum Fiber from AT&T](https://appshunter.io/ios/app/quantum-fiber-from-at-and-t/id1586029000) | 3.4 (5,597) | Free | Productivity | | [MyCOMO](https://appshunter.io/ios/app/mycomo/id1533717045) | 2.9 (9) | Free | Productivity | | [UScellular™ – My Account](https://appshunter.io/ios/app/uscellular-my-account/id1228669675) | 4.5 (69,701) | Free | Productivity | | [CenturyLink Connected Voice](https://appshunter.io/ios/app/centurylink-connected-voice/id1567094881) | 1.0 (3) | Free | Productivity | | [My UScellular Prepaid](https://appshunter.io/ios/app/my-uscellular-prepaid/id1557746443) | 4.6 (2,324) | Free | Productivity | ## More apps by Connect Holding II LLC - [Brightspeed Voice](https://appshunter.io/ios/app/brightspeed-voice/id1624953482) - [Brightspeed WiFi](https://appshunter.io/ios/app/brightspeed-wifi/id1658477411) - [Brightspeed](https://appshunter.io/ios/app/brightspeed/id1660769828) - [Brightspeed Internet](https://appshunter.io/ios/app/brightspeed-internet/id6444654583) - [Brightspeed Security by McAfee](https://appshunter.io/ios/app/brightspeed-security-by-mcafee/id6444668561) All apps by Connect Holding II LLC: https://appshunter.io/developer/1620544983 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*