# Brightwater

> Smart building management app for remote control of property features and community engagement. (iPhone/iPad app by Citywide Automation Inc.)

- Source: https://appshunter.io/ios/app/brightwater/id6470309541 (this page in markdown: same URL + `.md`)
- Developer: [Citywide Automation Inc](https://appshunter.io/developer/1581495846)
- Category: Utilities
- Price: Free
- Age rating: 17+
- Requires: iOS 15.6 · 134 MB
- Languages: English
- Released: 2024-04-03
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/brightwater/id6470309541/reviews.md

## What is Brightwater?

THE STREET-TO-SUITE SMART BUILDING APP
 
Citylink's easy-to-use mobile app enables seamless integration between your connected lifestyle and your property, providing convenient fingertip control over your unit at any time, from anywhere.
 
Citylink’s app facilitates connectivity to all IoT conveniences and allows you to manage even the most advanced function with the touch of a button, such as: 
 
Lock and unlock your suite door.
Adjust and control the temperature of your suite thermostat to balance comfort and energy efficiency.
Be alerted to property events that require immediate attention and/or caution.
Seamlessly initiate and resolve maintenance requests.

Issue digital keys to guests for simplified access to the property and your suite.
Stay connected to your community through local events and discount opportunities. 
 
Unlock your smart living experience today.   
 
*Mobile App features and functionality may vary by property. Refer to your Property Management team for more information.

## Key features

- Remote door lock/unlock
- Thermostat control
- Maintenance request management
- Digital guest key issuance
- Property event alerts
- Community event updates

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/brightwater/id6470309541/reviews.md

### 1/5 — Never works when you need it

*2025-06-20, version 2.0.31*

This app is designed to be a digital key, it takes 20s to load and some times doesn’t load at all.

### 1/5 — App takes at least 20s to load. Imagine waiting front door just for this thing to load

*2025-05-21, version 1.2.53*

Pls fix

### 2/5 — Great idea, poor execution

*2025-05-19, version 1.2.53*

I love the concept of this app, but the execution of it is very much flawed. To go over a few of the issues 

- Requires internet access to generate a code to open doors. This one doesn’t even fully make sense to me. My physical key fob doesn’t need an internet connection to generate a code, I’m not sure I understand why the app does. There’s clearly support for an offline mode, but in its current state it doesn’t seem to do anything. 

- The loading times are abysmal, occasionally infinitely loading until I hard-restart the app. Rather than showing the splash screen, show the offline mode until you’ve finished an asynchronous call for the online view. 

- Links to Flo and Evolute EV charging do nothing. Truly nothing because neither the Flo nor Evolute chargers allow charging. Bizarre. 

- Wireless thermostat control has never worked 

I’m sure there are other issues I can’t think of at the moment. 

Again, I love the concept of this app, but in reality the execution isn’t great. 

Looking forward to future improvements.

### 5/5 — Issue with IPhone 15 and NFC

*2024-11-11, version 1.2.31*

This has been fixed.  Thanks!!

There is an issue. When attempting to open the suite door, Apple Pay / wallet opens up the cards and the lock cancels. This happens over the BW app. It has to do with iPhone / iOS auto NFC detection. This is system level and auto detect NFC - user cannot change, only current fix is to disable the wallet / Apple Pay. Which isn’t at all helpful. I’ve done a lot of research, there is source code apple has for registered developers that prevents the wallet from auto opening if the 3rd party app is open first. We need this otherwise the door lock / fob features of the app are useless. Can you please look into this?

### 2/5 — Issue with IPhone 15 and NFC

*2024-08-22*

(App is ok - only 2 star as there is a huge flaw and they make me pick one)

There is an issue.  When attempting to open the suite door, Apple Pay / wallet opens up the cards and the lock cancels.  This happens over the BW app.  It has to do with iPhone / iOS auto NFC detection.

This is system level and auto detect NFC - user cannot change, only current fix is to disable the wallet / Apple Pay.  Which isn’t at all helpful.

I’ve done a lot of research, there is source code apple has for registered developers that prevents the wallet from auto opening if the 3rd party app is open first.

We need this otherwise the door lock / fob features of the app are useless.

Can you please look into this?

## Frequently asked questions about Brightwater

### Does Brightwater have ads?

No, Brightwater does not contain advertisements.

### What devices does Brightwater support?

Brightwater is available on iPhone and iPod devices.

### How often is Brightwater updated?

The latest version of Brightwater was released on May 28, 2025, indicating regular updates to improve functionality and reliability.

### What is the age rating for Brightwater?

Brightwater has an age rating of 17+, suggesting mature content or themes may be present.

### Can I manage maintenance requests with Brightwater?

Yes, Brightwater allows you to seamlessly initiate and resolve maintenance requests for your property.

### Does Brightwater offer guest access control?

Yes, you can issue digital keys to guests through Brightwater for simplified access to your suite and the property.

### What smart home features can I control with Brightwater?

You can control features such as your suite's door lock, thermostat for temperature adjustments, and receive alerts for property events.

### Is Brightwater free to download and use?

Yes, Brightwater is available for free, with no in-app purchases or advertisements mentioned.

## Version history (last 5 releases)

### 2.0.31 — 2025-05-28

Bugfixes and Performance Improvements

### 1.2.53 — 2025-01-22

Bugfixes

### 1.2.31 — 2024-10-22

Bugfixes

### 1.2.9 — 2024-09-23

Bugfixes

### 1.2.2 — 2024-08-14

Bugfixes

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## More apps by Citywide Automation Inc

- [Citylink](https://appshunter.io/ios/app/citylink/id1629521830)
- [Station Park](https://appshunter.io/ios/app/station-park/id6444631495)
- [45 Railroad](https://appshunter.io/ios/app/45-railroad/id6444686722)
- [Auberge on the Park](https://appshunter.io/ios/app/auberge-on-the-park/id6448732972)
- [Vendome](https://appshunter.io/ios/app/vendome/id6471842589)

All apps by Citywide Automation Inc: https://appshunter.io/developer/1581495846

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*