# Brilliant Smart — user reviews

> 161 indexed App Store user reviews of Brilliant Smart by Brilliant Lighting (Aust) Pty Ltd, rated 4.70/5 from 177 ratings.

- Source: https://appshunter.io/ios/app/brilliant-smart/id1440268035/reviews
- App overview in markdown: https://appshunter.io/ios/app/brilliant-smart/id1440268035.md
- Rating breakdown: 5★ 139 · 4★ 30 · 3★ 4 · 2★ 1 · 1★ 3

## What do users think of Brilliant Smart?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Responsive app
- 💡 Lots of configuration options
- 🔒 Reliable security features
- 💡 Good value for money

**Cons**

- 🐛 Connectivity issues
- 🐛 Frequent app crashes
- 🐛 Buggy updates
- 🔋 Battery drain issues
- 🤔 Confusing UI/UX

**Commonly reported bugs**

- Devices randomly going offline
- App login issues
- Scenes and automations not working as expected
- Compatibility problems with newer iOS versions
- Camera connection problems

**Most requested features**

- Ability to reorder devices
- Improved scheduling and automation options
- Compatibility with more smart home platforms
- Widgets for quick access
- Improved camera playback controls

## Newest reviews (15 of 161)

### 3/5 — Broke

*2026-05-16, version 2.0.11*

App keeps changing the location I set for leaving and arriving scene preset

### 2/5 — The previous version was better !

*2026-01-27, version 2.0.9*

Y’know, the app does good ‘tricks’, but when they tell you to update.. and all you need ‘then’ requires 2 extra clicks.. I’d say that’s a fail. And... while I'm throwing tomatoes at 'your' App. Consider coming home late, you've stepped on the cat.. and you can't find your light switch.. you dig out the APP.. and go to press the 'ON' light.. and then the App takes you to another screen where the SAME 'ON' switch is there.. just bigger?! ... like WTF?? And then.. you CLICK on it the 'bigger ON' switch.. and then the APP asks "Click to Confirm" (Are you sure.. BS). WHY ON EARTH are you just adding more pages to turn on a light switch?! ..it defies logic and it makes, what should be a rather easy to use app.. incredibly frustrating and arduous. It's no longer BRILLIANT.. it's ridiculous.

### 2/5 — Couldn’t pair/connect

*2025-05-07, version 2.0.6*

No luck pairing/connecting the wifi alarm device, so had to throw the security kit out.

### 2/5 — Updated 10JAN25 with reply from Brilliant                       Needs an update.

*2025-01-10, version 2.0.6*

Reply from Brilliant Support below. 

Thank you for confirming these details, we have been informed that in the next Brilliant Smart APP update, the widgets for iOS will be restored, but unfortunately, we do not have an ETA for this update. We thank you for your patience and apologize for this inconvenience.
Best Regards,                   Support
Brilliant Lighting 

No widgets available with iOS18. Cmon team, been ages since an update.

### 3/5 — Clunky

*2024-12-05, version 2.0.6*

Needs an update. Especially for the garage door  controller

### 3/5 — Where’s the Widget gone?

*2024-11-06, version 2.0.6*

It’s disappeared under iOS 18 making turning lights on/off much slower and fiddly.

### 3/5 — iOS app hasn’t been updated for (over) a year???

*2024-10-03, version 2.0.6*

I just updated my iPhone to iOS 18 and the Brilliant Smart widget has disappeared! I googled support and it bought me to this listing on the App Store. I noticed the app hasn’t not been updated in a year or even more???

### 4/5 — Good Value

*2024-09-30, version 2.0.6*

Way to use and set up, would be improved by being able to set plug time to switch on relative to sunset and also adjust to daylight savings. Otherwise good value.

### 2/5 — OIS 18

*2024-09-19*

I loved this app until Apple came out with their 18 update.  I've lost the ability to use the much needed widget.

I hope this is corrected soon.

### 3/5 — No badge notifications (iPhone 14)

*2024-09-12, version 2.0.6*

Hi. Can you please fix the badge notification. It does not show any unless I check the banner. Otherwise app works. Thanks.

### 1/5 — Camera will not playback after just a few months.

*2024-01-11, version 2.0.6*

The camera has stopped playback and keeps saying no playback videos for the current day. I can’t watch it 24/7

Tried new SD card, formatting resetting everything.

### 3/5 — Use to be an OK App but not now.

*2023-12-19, version 2.0.6*

I started using this app when I bought several Brilliant Smart devices. Initially a year ago it was a tad slow to load or switch between devices. But generally still OK.

Recently the latest update improved the general performance considerably and now much smoother and faster..

But then suddenly, I started getting adverts.

This app is designed to control devices that I spend a considerable amount of money on.
So why am I having to see adverts.

Each time I go to the app to control something, I now have to first get rid of one or two ads, before I get to the control screen.

VERY ANNOYING.

### 1/5 — Pop up advertisements

*2023-12-17, version 2.0.6*

every time you open the app you get a pop up ad to skip, so you have ads to turn on your lights. would not recommend

### 1/5 — Ads!

*2023-12-14, version 2.0.6*

As of today I have been blessed with a 3 second ad every time I go to turn on my light. I hear Mirabella works better anyway.

### 4/5 — Over a year use - Works quite well

*2023-11-15, version 2.0.6*

Generally works quite well. Quite happy with it.  Please can you add the feature to allow us to set brightness in the schedule

## Most critical reviews (10 lowest-rated)

### 1/5 — Was going fine

*2025-09-13, version 2.0.8*

It is trying to make me verify, but says I’m already a user. Won’t give me a login option. Says I have no devices yet is running the sequence I set up. I’ve updated app. Worried that it will completely delete my sequence and brick itself. I need to edit my sequence though and there is no way to do this.

### 1/5 — All Data Wiped

*2025-08-07*

All my devices and settings are gone. Literally blank in the app. Scenes and hours of work. Whatever was updated or changed put everything back to zero.

### 1/5 — Brilliant or expectation exceeds its ability !!

*2025-07-14, version 2.0.6*

Still waiting for something that I would consider background app refresh so that it works better. I have three appliances and one is just for an air-conditioner but every time I open it wants to turn off my air-conditioner and I have to press things three times even though I’ve got perfect Internet just need background app refresh please.

### 1/5 — Feedback

*2025-02-21, version 2.0.6*

The lights themselves are good for their price but man…. When they keep flashing on and off if you have disconnected. It is really frustrating. I ended up selling them and getting Hue + instead.

### 1/5 — I can’t find which one is it

*2024-12-27, version 2.0.6*

I can’t find which one is it

### 1/5 — Always Logged Out

*2024-12-09, version 2.0.6*

One of the worst apps I’ve ever used. If you don’t use it for too long you get logged out. I use a password manager and even though I haven’t changed my password it says that it’s wrong every time.

### 1/5 — Used to be good, not anymore

*2024-10-22, version 2.0.6*

It would have been a 5 if it wasn’t for the required login each time you want to use the app to switch on lights. It is much faster to get out of bed and switch the light on the actually lamp. It’s frustrating when it’s dark at night. Previously you could just switch on and off without needing to login. I guess it’s all about taking as much public data and selling it to make money these days. It’s not enough we already paid for the lights and are advertising the product each time we use it at home in front of friends and family.

### 1/5 — Too big

*2024-09-22, version 2.0.6*

Why is this random ap to control one light globe nearly 1/4 of a GIG?! 

Enormous 
Not so brilliant

### 1/5 — Update = unusable

*2024-09-01, version 2.0.6*

There is no reason that this app needs the permissions it’s asking for. 

I have some lights that I controlled via the app, my phone recently reset now when I reinstalled the app, its asking for permissions that I didn’t have to give it last time. 

For lights… this is ridiculous.

### 1/5 — Can’t delete app

*2024-08-12, version 2.0.6*

Was good now hopeless want to delete but cannot

## Most praised reviews (10 highest-rated)

### 5/5 — Still allows photo icons! EXCELLENT

*2026-06-09, version 2.0.11*

Brilliant is the only ‘Tuya Smart’ app which I know that still permits photo icons to be added! Please don’t ever change this!
… and, If you need to ‘retrofit’ photos of devices into your other Tuya apps, just delete them from that, add them into Brilliant, take your photo, and delete, and re-add them back into your original Tuya app - and the photo persists! SIMPLY BRILLIANT

### 5/5 — Fantastic tbh

*2025-05-19, version 2.0.6*

Great light bulb and the app is good but it desperately needs a widget for iPhone as it’s annoying having to keep the app open to operate the lights switchless.

### 5/5 — pls update... ios18 widget support

*2024-10-16, version 2.0.6*

pls update... ios18 widget support

### 5/5 — 10 Stars!!!!!!

*2024-08-18*

This app is absolutely one of the best I’ve downloaded. Simple and exactly what I was looking for. Works perfectly!

Thank you, thank you, thank you!

### 5/5 — Easy to use

*2024-02-23, version 2.0.6*

I love the brilliant app . I have 4 cameras on iOS app. Won’t allow me to add more cameras and now I ordered brilliant globes . Is there something else I need to change from 4 channel to 9 channel as I would love to add more security cameras and lights 

Thanks in advance

### 5/5 — Easy to use

*2023-08-11, version 2.0.2*

It’s easy to use once the app connects to your devices. Connecting the device may sometimes be tricky

### 5/5 — Glenn Bolton

*2023-06-04, version 2.0.2*

Works very well.

### 5/5 — the brilliant smart doorbell ?

*2023-05-17, version 2.0.2*

Hi I was just wondering how many people can use the brilliant smart doorbell and how many people can pair with it ?

### 5/5 — It works!!

*2023-03-18, version 2.0.2*

Lives up to its name.

### 5/5 — Good

*2023-02-08, version 2.0.2*

Good

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-30.*
