# Brink's Money Prepaid > Mobile app for managing prepaid card finances, including transactions, transfers, and check deposits. (iPhone/iPad app by Netspend Corporation.) - Source: https://appshunter.io/ios/app/brinks-money-prepaid/id895189397 (this page in markdown: same URL + `.md`) - Developer: [Netspend Corporation](https://appshunter.io/developer/381397907) - Category: Finance, Productivity - Price: Free - Rating: 3.10/5 from 279 App Store ratings · 78 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 68 MB - Languages: American English - Released: 2014-07-20 - Data updated: 2026-08-26 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/brinks-money-prepaid/id895189397/reviews.md ## What is Brink's Money Prepaid? Brink's knows what's valuable to you. The Brink's Money Prepaid Mobile App gives you the power to manage your money on the go from the palm of your hand - View your transaction history and balance - Send money to friends and family 1 - Move money to and from Savings Account - Find the closest reload locations - Load checks using mobile image capture 2 1 No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; a $4.95 fee applies to each such transfer conducted through a Netspend Customer Service agent. 2 Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your card. Unapproved checks will not be funded to your card. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a tee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with tie funding and use of your card. See your Cardholder Agreement for details. ## Key features - View transaction history and balance - Send money to friends and family - Transfer money to Savings Account - Find reload locations - Load checks via mobile image capture ## What do users think of Brink's Money Prepaid? Overall sentiment: negative **Pros** - 🚀 Early direct deposit (2-5 days faster than traditional banks) - 💳 Convenient prepaid card with easy loading options - 📱 Mobile check deposit feature (when working) - 💰 Cash back rewards available - 🎯 Simple account management interface - ⭐ Reliable service for long-term users (5+ years) - 🏪 Cash back available at grocery stores without extra fees **Cons** - 💸 Excessive transaction fees ($1-2.50 per transaction) - 🚫 Frequent app crashes and freezes - 🔐 Login issues and authentication problems - 📵 App won't open or load pages - ⚠️ Misleading promotional claims and false advertising - 😤 Poor customer service quality and responsiveness - 🔒 Overly restrictive account controls and spending limitations - 💳 Decline fees charged even for legitimate transactions - 🌐 Slow verification code delivery (hours instead of minutes) - 📧 Unresponsive email and phone support - 🔄 Confusing app migration (Brinks Money to All Access) - 💰 High ATM withdrawal fees ($2.50-3.50) - ⏱️ Delayed check deposits and fund availability - 🚫 Account freezing without clear explanation - 🎭 Inconsistent information from customer service representatives **Commonly reported bugs** - App login loop requiring download of 'Brinks Money All Access' app - Fingerprint/Face ID authentication not working after updates - Mobile check deposit crashes when attempting to upload - App force closes immediately upon opening - Long loading times preventing account access - Password reset email links expire or never arrive - Verification codes sent hours late or not at all - App requires update but no update available in app store - Mobile deposit feature disappears or becomes inaccessible - Incorrect balance display in app - Anytime alerts not being delivered - App freezes on specific pages - Unauthorized transactions appearing with no explanation - Account locked with no clear unlock process **Most requested features** - Face ID/Touch ID biometric login support - Apple Pay integration - Lower or eliminated transaction fees - Faster verification code delivery - Improved mobile check deposit functionality - Ability to disable card for Apple Wallet - 5% savings account option (advertised but unavailable) - Transaction blocking/cancellation before posting - Address change functionality - Clearer promotional terms and conditions - Better real-time balance accuracy ## Recent user reviews (10 of 78) All indexed reviews: https://appshunter.io/ios/app/brinks-money-prepaid/id895189397/reviews.md ### 1/5 — SCAM SCAM FALSE ADVERTISEMENT!!! *2026-01-06, version 6.8.1* If I could rate less then one star I would. Don’t let these scammers see a penny of your money. They have a promotion going on that is completely false advertisement. They say if you refer a friend and they activate their card and load 40$ then you both get 20$. My profile shows my fiancé signing up with my referral and she loaded 70$ onto her card with cash. We did everything perfectly as the promotion states. We have called numerous times and the customer service is absolutely horrendous. None of the employees know how to do their job. Let alone know how their own promotions refer a friend bonus actually works. They can’t even go to their own website and read the rules I guess. Then we talk to the manager/ team leader and he has no customer service skills and is telling us my fiancé did not load money on her card and that’s why. We then correct him and tell him the exact date and time that she did in fact load it and then he tells us, oh yeah your right sorry I was just looking at her most recent transaction. Their promotion states within two business days you will see the bonus in your account. The “Team Leader” proceeds to tell us within 30 days.” And then hangs up. Well it’s been well over 30 days neither me or my fiancé have received our bonus even though it’s says we completed it. BOTTOM LINE BRINKS MONEY IS A SCAM FULL OF FALSE ADVERTISEMENT AND SHOULD BE REPORTED TO THE FTC AND SUED. They charge 2.50$ for any transfer of funds you make as well. Weather it’s to your pay pal or CashApp or anything. I wish I never would have signed up for this terrible company. ### 1/5 — Horrible *2025-11-03, version 6.8.1* This is one of the worst banking apps and platform ever. They charged me way too many fees and when i called the customer service line they acted as if i was crazy just for them to later send me a letter saying they owe me money for charging fees incorrectly. Money that i needed but couldn’t access because they took it for no reason. Of course all the customer service reps are foreigners too. ### 1/5 — Horrible app *2025-08-06, version 6.8.1* I can’t login to the app was working great until a month ago and then now can’t get it at all. Can’t use Apple Pay can’t use it the account unless I have the physical card what is the point of having this account? Going to close it soon worst bank and app ever. ### 1/5 — Has become unusable *2025-08-03, version 6.8.1* Over the past several days I have not been able to login to this app. I’ve had this app for years and have held some funds in it. I have fingerprint login enabled and suddenly I can’t log in 6 days ago. Several dozens of attempts and phone calls to the customer service number- I’m told they know about the problem and will let me know when it’s back online. That’s been days now and I still can’t login. The app takes me on a loop giving me an error saying I’ll need to download the Brinks Money All Access app and when I click it, it takes me to the App Store to open an app THAT IS ALREADY INSTALLED ON MY PHONE over and over again. I’ve deleted the app and reinstalled. No change. I can access through the website but the entire purpose is to manage it through the app, and it’s broken. ### 2/5 — Inconvenience *2025-08-03, version 6.8.1* I have had my account for 4 years now and it has been excellent and very easy to deal with however randomly for whatever reason I try to log in to move money or just look at charges to check things and it tells me that I need to do an update and there is no update available. Luckily for me when this happens I’m just trying to look at past transactions to figure out bills but if I were in a pinch and trying to move money from savings to checking this would be a major problem. Just wondering why this happens. Is it an an Apple issue or something else? ### 1/5 — App not opening *2025-08-02, version 6.8.1* I can’t open the app and it really irritating at this point. ### 1/5 — can’t login *2025-08-01, version 6.8.1* keeps telling me to download another app and it brings me right back to the same app ### 1/5 — App issues *2025-07-31, version 6.8.1* I’ve been trying for several days to log into my account and it keeps telling me to download the Brinks All access app which I’ve tried and that does not work. Where is the help? Get it together now or moving my money elsewhere ### 1/5 — Can’t find the right app!! *2025-06-13, version 6.8.1* I’ve tried downloading this app several times, but when I try to login, it tells me I need to download the brinks all access app. HELP!! ### 1/5 — 👎🏿 *2025-06-13, version 6.8.1* Can’t log into my account ## Frequently asked questions about Brink's Money Prepaid ### What can I do with the Brink's Money Prepaid app? The app allows you to manage your prepaid card finances on the go. You can view your transaction history and current balance, send money to friends and family, move funds to and from your savings account, find nearby reload locations, and deposit checks using your phone's camera. ### Are there any fees associated with using the app? While online or mobile Account-to-Account transfers between Netspend Cardholders are free, a $4.95 fee applies for such transfers conducted through a Netspend Customer Service agent. Mobile Check Load services may also incur fees for approved Money in Minutes transactions. Your wireless carrier may also charge for message and data usage. ### How does the mobile check deposit feature work? The Mobile Check Load service allows you to deposit checks by capturing images with your phone. The approval process usually takes 3 to 5 minutes but can extend up to an hour. All checks are subject to approval by Ingo Money, and fees apply for approved transactions. ### Is this app compatible with all prepaid cards? The description specifically mentions Netspend Cardholders for free transfers, suggesting it is primarily designed for Brink's Money Prepaid cards, which are likely associated with Netspend. It's best to check the app's compatibility details or your cardholder agreement for specific information. ### What are the main benefits of using this app? The primary benefit is the convenience of managing your prepaid card finances from anywhere. It simplifies tasks like checking your balance, sending money, transferring funds, finding reload spots, and depositing checks, all from your mobile device. ## Version history (last 5 releases) ### 6.8.1 — 2024-08-26 We’ve done some backend tinkering to keep everything running smoothly—think of it as a digital spa day for our app! No changes to your features, just a bit of behind-the-scenes pampering. Update now and let the app keep being fabulous! ### 6.8 — 2024-07-02 Upgraded backend to support the features you love! ### 6.7.1 — 2024-04-24 Backend updates to continue smooth usage ### 6.7 — 2024-04-02 Upgrades to support the features you love ### 6.6.4 — 2024-03-08 Performance updates to keep you on the go! ## Apps similar to Brink's Money Prepaid | App | Rating | Price | Category | | --- | --- | --- | --- | | [Cash App](https://appshunter.io/ios/app/cash-app/id711923939) | 4.8 (8,634,711) | Free | Finance | | [PayPal - Pay, Send, Save](https://appshunter.io/ios/app/paypal-pay-send-save/id283646709) | 4.8 (6,298,334) | Free | Finance | | [Revolut: Send, spend and save](https://appshunter.io/ios/app/revolut-send-spend-and-save/id932493382) | 4.7 (71,300) | Free | Finance | | [Current - Mobile Banking](https://appshunter.io/ios/app/current-mobile-banking/id1077366211) | 4.8 (195,858) | Free | Finance | | [Serve](https://appshunter.io/ios/app/serve/id425685843) | 4.8 (40,899) | Free | Finance | | [Green Dot - Mobile Banking](https://appshunter.io/ios/app/green-dot-mobile-banking/id437092808) | 3.5 (11,719) | Free | Finance | ## More apps by Netspend Corporation - [ACE Elite Prepaid](https://appshunter.io/ios/app/ace-elite-prepaid/id445121924) - [Control Card Prepaid](https://appshunter.io/ios/app/control-card-prepaid/id485467914) - [Western Union Netspend Prepaid](https://appshunter.io/ios/app/western-union-netspend-prepaid/id894666682) - [H-E-B Prepaid](https://appshunter.io/ios/app/h-e-b-prepaid/id932968683) - [NetSpend Small Business](https://appshunter.io/ios/app/netspend-small-business/id1122232949) All apps by Netspend Corporation: https://appshunter.io/developer/381397907 ## Related topics [brinks money](https://appshunter.io/ios/topics/brinks-money) · [brinks money mobile app](https://appshunter.io/ios/topics/brinks-money-mobile-app) · [brinks armored account](https://appshunter.io/ios/topics/brinks-armored-account) · [brinks](https://appshunter.io/ios/topics/brinks) · [brinks home mobile app](https://appshunter.io/ios/topics/brinks-home-mobile-app) · [brinks bank](https://appshunter.io/ios/topics/brinks-bank) · [brinks armored](https://appshunter.io/ios/topics/brinks-armored) · [brinks paycard](https://appshunter.io/ios/topics/brinks-paycard) · [brinks armored bank](https://appshunter.io/ios/topics/brinks-armored-bank) · [ace flare](https://appshunter.io/ios/topics/ace-flare) · [brinks home security](https://appshunter.io/ios/topics/brinks-home-security) · [lodefast](https://appshunter.io/ios/topics/lodefast) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*