# Bristol County Savings Bank — user reviews > 48 indexed App Store user reviews of Bristol County Savings Bank by Bristol County Savings Bank, rated 4.83/5 from 2,039 ratings. - Source: https://appshunter.io/ios/app/bristol-county-savings-bank/id895506854/reviews - App overview in markdown: https://appshunter.io/ios/app/bristol-county-savings-bank/id895506854.md - Rating breakdown: 5★ 1,565 · 4★ 115 · 3★ 39 · 2★ 5 · 1★ 27 ## What do users think of Bristol County Savings Bank? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🚀 Convenient - 🚀 Intuitive app - 👍 Helpful and compassionate staff - 👍 Understand customer needs **Cons** - 🐛 Login issues and app not working - 🐛 Glitchy app - 🐛 Frequent maintenance and network errors - 🐛 Confusing new app design - 🐛 Lack of Face ID/Touch ID support **Commonly reported bugs** - Cannot log in or access account - App fails to open or load properly - Account lockouts due to login issues **Most requested features** - Increase check deposit limit - Allow password visibility while typing - Add balance notifications - Improve app performance and stability ## Newest reviews (10 of 48) ### 4/5 — Noticeable upgrade *2026-02-07, version 25.2.101.1* I’ve been through a few app upgrades with BCBS and what we have now is far and away better and improved. Nice work! And thank you! ### 3/5 — Limit on amount of checks *2025-03-27, version 24.9.201.1* I enjoyed your mobile app. The only thing that confuses me is that you only allowed businesses’ 20 checks per month. If all checks are legitimate, why put a limit on it. At least make it higher. ### 4/5 — Signing in *2024-10-20, version 24.8.0.1* We don’t have the option to see our password. I would like to see it as I type it. ### 5/5 — My First Transfer *2024-07-14, version 24.2.0.1* I really am so impressed with Bristol County Savings bank. The best and most secure bank I have ever had the pleasure to work with. ### 2/5 — Glitchy app *2024-05-17, version 24.1.0.1* The app keeps glitching and I have to re-open it again to make it work ### 5/5 — Manny *2023-08-18, version 11.4.0.1* Great app ### 2/5 — Login Screen Not Working *2023-05-23, version 11.4.0.1* Cool that Face ID is now in the app but the app continues to fail to open and let me sign in.. it gets annoying not being able to check my balance. Gave 3 stars because the app has improved but still an issue, and still annoying ### 3/5 — Never opens correctly *2022-10-15, version 10.6.1.1* The app can be easy to use but it only half the time opens correctly. Error messages are always showing up . Not sure why they don’t fix that. ### 3/5 — Trash mobile app *2022-03-14, version 10.6.1.1* Was originally banking with Freedom National Bank but then they merged with Bristol County - I miss Freedom National’s app because this one opens correctly maybe a third of the time. Have to open the app multiple times before I can actually sign in and just had my account locked after it gave me trouble taking my credentials (I typed my password in slowly, multiple times). Had to call to unlock - Extra star for decent customer service ### 1/5 — Would give 0 *2020-10-25, version 10.1.0.1* You are a bank. Hire someone competent to make a competent app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile deposit *2026-07-01, version 26.1.401.1* Mobile deposit fails to work every single time 👍 ### 1/5 — Constant errors *2026-05-28, version 26.1.401.1* More often than not I get an error when trying to make my monthly mortgage payment. This banking app has more problems than any other banking app I have ### 1/5 — Doesn’t work *2025-04-14, version 25.1.101.1* What happened ? I’m unable to log in. All I get is the gear icon spinning. I can’t access anything. I’ve deleted the app 3 times and reinstalled but still the same problem. It’s been a few days now I cannot gain access. My wife sits beside me and her app works fine. What are you doing to fix this? When will I be able to use the app again? It worked flawlessly for years. ### 1/5 — Changed the process *2024-05-08, version 24.1.0.1* I do not like this ### 1/5 — Error message for months *2020-12-27, version 10.5.0.1* Can’t access my banking info for months now. Every time I open the app I get an error message saying “cannot access required network resources”. Lazy programming. This is coming from a programmer too (: ### 1/5 — Hasn’t worked in other a month! *2020-12-19, version 10.5.0.1* Haven’t been able to log on to the app in well over a month, claiming “network error”. Friends on android devices have had no issues with their app this entire time. Very frustrating ### 1/5 — Trash *2020-12-09, version 10.3.0.1* This app is garbage. Constantly have to use the actual website for bank rather than the app. It never loads to let me login. FIX THIS PLEASE BCSB, YOUR BANK IS TOO GOOD TO HAVE A TERRIBLE APP ### 1/5 — Awful and getting worse *2020-11-20, version 10.3.0.1* Is it more or is this app getting worse with every “update”? You log in on your iPhone and you get a blank screen that says Session Expired right after logging in! So then you close the app and log back in again to actually view your account! Infuriating!! ### 1/5 — This app never works *2020-11-16, version 10.2.0.1* Since I updated the app there is a network error every time I try to log in. Half the time I can’t even log in to see my bank funds or transfer money as needed. I think I will be switching banks if this doesn’t get fixed as well as a few other people I know who are all having the same issue. Also since the update I have lost the ability to login with Face ID which almost all other banks have the feature. This needs to be fixed. ### 1/5 — Never loads *2020-11-12, version 10.2.0.1* Horrible App.. as soon as you touch app to open it, it just spins..spins..spins... no matter if its 5pm or 5am the app does Not work. And yes I Know I can call the bank, but if thats the case then why the hell create a crappy app? ## Most praised reviews (10 highest-rated) ### 5/5 — Solid *2026-05-26, version 26.1.401.1* Good UI, easy to manage accounts and talk to customer support ### 5/5 — Bristol calling savings bank *2026-05-09, version 26.1.401.1* Bristol County Bank is an awesome bank to deal with they always solve my problems offer me different options I give the bank a five ⭐️ star. ### 5/5 — Safe and needed *2026-03-25, version 25.2.101.1* While dealing with a health crisis getting to the bank was not feasible. The app was needed. I have used it with some initial fear but I know help is just a call away. Bristol County Savings has been a blessing! ### 5/5 — Bristol County Savings Bank *2025-11-19, version 25.2.101.1* Super easy to use, and very convenient! ### 5/5 — Best Bank and best website *2025-09-20, version 25.2.101.1* I can virtually do all my banking on my Bristol County savings bank app. It's easy, it's intuitive and if I get in trouble, I can make a phone call or stop by a local branch. ### 5/5 — Review *2025-05-31, version 25.1.101.1* During difficult times the staff at BCSB are extremely helpful and it is comforting to know they’re human beings with compassion. A+ ❤️‍🩹 ### 5/5 — Managers *2025-05-29, version 25.1.101.1* The best bank makes the costumers happy and they understand you right away ### 5/5 — Good help *2025-03-21, version 24.9.201.1* Great place ### 5/5 — Good help *2025-03-12* Great place **Developer response:** Hi Thev, thank you for taking the time to leave us a review! We appreciate your feedback. ### 5/5 — Awful *2024-08-22, version 24.4.0.1* won’t let you log in to do Anything. I keep logging in and I know I updated it. So frustrating --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*