# British Airways

> Book, manage, and board flights with personalized travel information. (iPhone/iPad app by British Airways Plc.)

- Source: https://appshunter.io/ios/app/british-airways/id284793089 (this page in markdown: same URL + `.md`)
- Developer: [British Airways Plc](https://appshunter.io/developer/284793092)
- Category: Travel, Business
- Price: Free
- Rating: 4.50/5 from 268,360 App Store ratings · 3,648 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 108 MB
- Languages: American English, French (France), European Portuguese
- Released: 2019-02-01
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/british-airways/id284793089/reviews.md

## What is British Airways?

Welcome to the new British Airways app.
 
Your journey starts here.
 
Enjoy a seamless experience, designed around the way you travel. Simplified navigation makes booking, managing, checking in and travelling effortless with your new travel companion.
 
Book flights
Book quickly and with confidence. Compare prices using our new calendar view, choose your preferred fare and pay using Apple Pay, saved cards or part-pay with your Avios in just a few steps.
 
Check in with ease
A smoother start to every flight. Check in using passport scanning, select seats and save your boarding pass to your Apple Wallet, ready for departure.
 
The day of your flight
We’re with you on the day. Your home screen gives quick access to boarding passes. Notifications and live activities (initially from London Heathrow and Gatwick) update you about gate changes and key information within 24 hours of departure. 
 
Manage your bookings
Browse your upcoming trips, select seats, add bags or make changes to your bookings with ease whenever you need them.
 
Relax before your flight
You’ll have access to airport maps and see in real time how busy our lounges are at London Heathrow T5 to find a quieter place to unwind.
 
Take control of your journey 
Support when you need it most. If disruption occurs, quickly review your options to rebook your flight or request a refund, all in one place.
 
Manage your account
Your travel, tailored to you. Save your passport details for faster booking and check in. Update personal details and preferences, view your Avios balance, tier progress and vouchers, all securely protected with Face ID.
 
Permissions
We may ask for access to:
- Your calendar and email to help manage bookings
- Your camera to scan passports, documents or QR codes
- Bluetooth and location for tracking features you enable
- Notifications for travel updates

You can manage permissions in your device settings at any time.
Please refer to the ‘Application Licence Agreement’, linked below, to view the terms of use of this application and its features. By downloading the BA application, you agree to these terms.

https://www.britishairways.com/content/information/legal/app-terms-conditions

## Key features

- Personalized home screen
- Book flights easily
- Manage flight details
- Mobile boarding pass
- Flight status and schedules
- Apple Watch integration
- Club member benefits

## Chart rankings

- #61 in Top Free · Travel (US App Store)

## What do users think of British Airways?

Overall sentiment: negative

**Pros**

- 🚀 Simple check-in process
- 👍 Easy to use
- 🚀 Convenient mobile boarding passes

**Cons**

- 🐛 Buggy and unreliable
- 👎 Poor user experience
- 🤔 Confusing navigation
- 🤔 Inconsistent functionality
- 🤔 Redirects to website instead of in-app
- 🤔 Requires too much user input
- 🤔 Lacks important features

**Commonly reported bugs**

- Login and check-in issues
- Inability to retrieve boarding passes
- Inconsistent display of flight information
- Crashes and freezes

**Most requested features**

- Ability to manage bookings and changes within the app
- Improved seat selection and management
- Reliable push notifications for flight updates
- Seamless integration between app and website

## Recent user reviews (10 of 3,648)

All indexed reviews: https://appshunter.io/ios/app/british-airways/id284793089/reviews.md

### 1/5 — Demanding full access to Calendar

*2026-08-26, version 7.1.0*

British Airways demands full access to all calendar events just to add a booking to the Calendar. This is incredibly intrusive and inappropriate. Why do they need to know about my dental appointment

### 5/5 — Works well till you can’t check in (update)

*2026-08-26, version 7.1.0*

This works reasonably well. The issue is that regularly you cannot check in. 
Initially I was worried 
 flight were cancelled or my seat was cancelled. My update is that if you fill out your personal information, the reason may be given. Without your information it simply says can’t check in go to the airport. Leaving you without any valid reason and worried that you’re cancelled. With your information filled out it will give for instance a message that for this (particular) flight it isn’t possible, please go to the airport.

### 1/5 — Update is awful

*2026-08-25, version 7.1.0*

Been a member for over 20 years and always had a good experience with the app since its release. However the last latest version will not allow me to book a flight, it continually refers me to the website. So it’s as useful as chocolate fireguard as they say.

### 1/5 — Reward flights nightmare

*2026-08-25, version 7.1.0*

Redirecting reward flights requests to the website is disappointing

### 3/5 — Won’t let me log in 😭

*2026-08-24, version 7.1.0*

I have entered my log in details 6 times and its accepts its log me in a can see my membership card but as soon as I click anything else its says I’m not logged in and tries to make me do it again 😭 I have booked in past but hesitant to book more if I can’t access my bookings

### 1/5 — Glitchy, annoying and horribly built

*2026-08-24, version 7.1.0*

This app never works, its updates are a joke and it constantly forgets who u am somehow even when i am logged in. Every time you click into another section of the app it’s like it’s connecting to the internet and constantly asks if id rather use the app…while I am in the app. Make it make sense.

### 1/5 — Worst app ever!!

*2026-08-24, version 7.1.0*

Login, try to change anything on my booking and it takes me to Firefox page to make changes!

What is the point of having an app that takes you to a web page!!!!!!!!!!!!

### 2/5 — Useless app

*2026-08-24, version 7.1.0*

Every time I go to the app it just takes me to their mobile site. Also, you cannot view or change your seat. Every time I select “manage seat” it gives me an error.

### 1/5 — Log in issues

*2026-08-23, version 7.1.0*

Keeps asking me to login to book at flight stuck in a infinite loop the app is so pointless

### 1/5 — Calendar

*2026-08-23, version 7.1.0*

You ask for my full calendar access instead of “add only”? What you scraping customers calendars and selling the data? Thats illegal. Fix your app so calendar is “add only”

## Frequently asked questions about British Airways

### What can I do with the British Airways app?

The app allows you to book flights, manage your existing bookings, check flight status, download mobile boarding passes, and access personalized travel information. It also offers features like seat selection, upgrade offers, and integration with Apple Watch.

### Is the British Airways app free to use?

Yes, the app is free to download and use. While the app itself is free, you will need to pay for flights and any in-app purchases related to your travel, such as seat upgrades or additional services.

### Can I track my flights with this app?

Yes, you can search for and track British Airways flights directly within the app. You will receive the latest arrival and departure times, providing real-time updates on your flight's progress.

### What are the benefits for British Airways Club members?

British Airways Club members can check their Avios and tier points balances, view their transaction history, and access exclusive features. Anyone can join the Club for free on the British Airways website.

### Does the app support mobile boarding passes?

Yes, the app allows you to download and use mobile boarding passes, making the airport experience smoother. By downloading the app, you agree to the terms of the Application Licence Agreement regarding the use of mobile boarding passes.

## Version history (last 5 releases)

### 7.1.0 — 2026-08-11

We're always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.

### 7.0.2 — 2026-06-24

The new British Airways app is a faster and smarter travel companion than ever before.
Book flights, check in, access boarding passes and stay in control with real-time notifications and information on your day of travel.
With improved self-service functionality and smarter tools, travelling has never been easier.
More features coming soon.
Simple. Smart. Intuitive.

### 7.0.0 — 2026-06-15

The new British Airways app is a faster, smarter and more reliable travel companion than ever before.
 
Book flights, check in, access boarding passes and stay in control with real-time notifications information on your day of travel.
With improved self-service functionality, travelling has never been easier.
More features coming soon.
Simple. Smart. Intuitive.

### 6.25 — 2026-05-06

We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.

### 6.24 — 2026-04-13

We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.

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## More apps by British Airways Plc

- [British Airways for iPad](https://appshunter.io/ios/app/british-airways-for-ipad/id1001908191)

All apps by British Airways Plc: https://appshunter.io/developer/284793092

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*