# British Gas > Utility management app for energy usage, billing, and HomeCare services. (iPhone/iPad app by BRITISH GAS TRADING LIMITED.) - Source: https://appshunter.io/ios/app/british-gas/id6444313203 (this page in markdown: same URL + `.md`) - Developer: [BRITISH GAS TRADING LIMITED](https://appshunter.io/developer/340473965) - Category: Utilities - Price: Free - Rating: 4.50/5 from 12,436 App Store ratings · 137 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 128 MB - Languages: American English - Released: 2023-03-13 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/british-gas/id6444313203/reviews.md ## What is British Gas? Our app has a fresh new look and a better experience. Take charge of your energy and HomeCare with a range of helpful features - so you can manage your account anytime, anywhere. What can you do in our app? • Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings  • Stay up to date with your latest account balance • Pay your bill in just a few taps   • View your statements and payment history • Set up or amend your Direct Debit • Check and change your tariff • Submit your meter readings and see your meter read history • Manage multiple energy accounts • Manage your energy if you’re a prepayment customer • Choose between light and dark mode • Fingerprint and face unlock • See your savings from PeakSave events • Let us know if you’re moving home • Book a smart meter appointment • Manage your HomeCare account • Exclusive discounts on products What are we working on? Here's a look at some exciting updates we’re developing to improve your app experience even further: • Direct Debit insights: You’ll have a handy new tracker soon so you can check if your payments are on track to cover your yearly energy costs. • More helpful support: We’re adding clearer help and support information in the app, so you can easily find answers whenever you need them. ## Key features - Track energy usage with smart meter readings - Pay bills and view statements - Manage Direct Debit payments - Submit meter readings - Manage multiple energy accounts - Book smart meter appointments - Manage HomeCare account ## Recent user reviews (10 of 137) All indexed reviews: https://appshunter.io/ios/app/british-gas/id6444313203/reviews.md ### 5/5 — Mr Adrian *2026-08-21, version 2.34.1* Very good customer service ### 1/5 — Waste of Time App *2026-08-21, version 2.34.1* Every time I opened this app I had to keep entering the log in details. Very broken so would not trust it at all. No iPad version either. ### 3/5 — App is 5-6 days behind… *2026-08-20, version 2.34.1* Over the last few weeks this app has been getting worse regarding showing the daily usage. It was excellent for a few months, showing the updated electricity usage the following morning and the gas would update late afternoon. But now it’s missing complete days and is 5 or 6 days behind. I’m guessing it’s only a matter of time before this app stops updating altogether. Can’t contact any sort of support to report the issue. ### 1/5 — Update faulty *2026-08-19, version 2.34.1* Since I carried out the last update my usage is not being registered correctly ### 2/5 — Disappointed *2026-08-19, version 2.34.1* App been great for 12 months, but for the last 5/6 weeks it just shows missing data on usage. I have phoned British Gas 5 times, just ‘refresh the app’ is what they say. As a Pensioner I need to monitor my usage, not a happy bunny with the app ### 3/5 — Expected better from the app *2026-08-18, version 2.34.1* When I had a smart meter installed I expected to be able to see my daily Usage on the app in real time as the smart meter sends readings every half hour instead it’s five days behind and getting slower not impressed My second complaint I have a credit which I would like to reclaim but using the app it sends me to a blank page ? I thought the app purpose was to make interaction with British Gas easier ### 5/5 — Excellent *2026-08-18, version 2.34.1* Good communication ### 1/5 — Missing Usage Data *2026-08-17, version 2.34.1* This app could be so useful if only the usage data was consistent. No usage data for electricity since mid March and gas since May ### 1/5 — Pointless *2026-08-14, version 2.32.2* Always directs to a page unavailable message - between the app and and equally unreliable website it’s amazing anything gets done at all ### 1/5 — Terrible App, Terrible Development Team!!! *2026-08-13, version 2.32.2* Terrible App, Terrible Development Team. Does not work on iPhone 12 Pro Max. Menus come up but select any options and it just hangs! App has worked intermittently over the last 12 months. However every update fixes one problem and creates another. It’s amateur development and poor customer service like this that pushes customers to competitor companies! ## Frequently asked questions about British Gas ### How do I track my energy usage with British Gas? You can track your energy usage by linking a smart meter that sends half-hourly readings to the app. This feature allows you to monitor your consumption patterns directly. ### Can I pay my bills through the British Gas app? Yes, you can pay your bills in just a few taps directly within the app. It also allows you to view your statements and payment history for easy record-keeping. ### Does British Gas offer discounts through its app? Yes, the app provides exclusive discounts on products. You can also see your savings from PeakSave events if you are enrolled. ### How often is the British Gas app updated? The app was last updated on 2026-06-11 with version 2.29.3. British Gas is actively developing new features to improve the user experience. ### What devices does the British Gas app support? The British Gas app is available for iPhone and iPod. It is rated for ages 4 and up. ### Can I manage multiple energy accounts with British Gas? Yes, the app allows you to manage multiple energy accounts. This is helpful if you have more than one property or energy contract with British Gas. ### Does British Gas have ads? No, the British Gas app does not contain advertisements. It is a free application focused on managing your utility services. ### How can I book a smart meter appointment using British Gas? You can book a smart meter appointment directly through the app. This feature simplifies the process of scheduling installations or maintenance. ## Version history (last 5 releases) ### 2.34.1 — 2026-08-17 • Emergency Credit: Pre-payment users can now see the status of their Emergency Credit in the app. • Behind the scenes: Bug fixes and performance improvements to keep the app running smoothly. ### 2.32.2 — 2026-07-24 • Emergency Credit: Pre-payment users can now see the status of their Emergency Credit in the app. • Behind the scenes: Bug fixes and performance improvements to keep the app running smoothly. ### 2.32.0 — 2026-07-22 • Emergency Credit: Pre-payment users can now see the status of their Emergency Credit in the app. • Behind the scenes: Bug fixes and performance improvements to keep the app running smoothly. ### 2.30.2 — 2026-06-29 • Top-up progress visibility: For prepayment customers, track your latest top-up from payment to when credit is ready on your meter. The new activity page shows status and flags if any action is needed. • Offers tailored to you: We’re improving how we deliver offers, so you may start to see more personalised ones over time. • Behind the scenes: Bug fixes and performance improvements to keep the app running smoothly. ### 2.29.3 — 2026-06-11 • For users new to the British Gas app, we've updated the experience to help you navigate all the features available. • Billing screen refresh: The billing screen now shows all transactions on a linear timeline, so you can easily view your recent account history in one place. • HomeCare: We've added in-app support for customers to view and navigate between multiple HomeCare accounts regardless of energy account status. • Behind the scenes: Bug fixes and improvements to keep the app running smoothly. ## More apps by BRITISH GAS TRADING LIMITED - [British Gas](https://appshunter.io/ios/app/british-gas/id1315960565) - [Radiator Measure](https://appshunter.io/ios/app/radiator-measure/id6771819075) All apps by BRITISH GAS TRADING LIMITED: https://appshunter.io/developer/340473965 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*