# Brittany Ferries — user reviews > 48 indexed App Store user reviews of Brittany Ferries by Brittany Ferries. - Source: https://appshunter.io/ios/app/brittany-ferries/id6448023132/reviews - App overview in markdown: https://appshunter.io/ios/app/brittany-ferries/id6448023132.md ## What do users think of Brittany Ferries? Overall sentiment: negative **Pros** - 👍 Helpful app - 👍 Informative deck plans **Cons** - 🐛 Doesn't communicate real-time info - 🐛 Incomplete information - 🐛 Doesn't work/open - 🐛 Login issues - 🐛 Stopped working after update **Commonly reported bugs** - Blank/white screen on launch - Upcoming bookings not showing - App crashing/not opening after updates **Most requested features** - Provide more real-time info about delays, boarding, etc. - Improve app functionality and stability - Better explain differences between ticket types ## Newest reviews (18 of 48) ### 1/5 — Doesn’t work *2026-02-17, version 1.5.3* Doesn’t work on my iPhone:/ screen goes white and nothing happens ? ### 1/5 — App not loading *2026-01-20, version 1.5.3* App doesn’t load beyond a fully white screen. ### 1/5 — What is the point? *2026-01-14, version 1.5.3* Bookings made on website through personal account dont appear on the app even when using same account login. Go figure! ### 1/5 — App does not work *2025-11-21, version 1.5.1* App does not work on iphone with latest software (iOS 26.1). Just displays a blank screen. ### 1/5 — Frustrating app *2025-11-07, version 1.5.1* App crashed, only a blank screen displayed. Even after deleting and reinstalling the app it still doesn’t work ### 1/5 — Not recognised account *2025-10-06, version 1.5* Very frustrating app. Despite having had an account on the BF website for several years, the app doesn’t recognise my credentials and no way of fixing the issue. ### 1/5 — Can’t login *2025-10-04, version 1.5* Since upgrading to ios26 I can’t login to the app ### 1/5 — Broken…again *2025-08-20, version 1.4* Upcoming bookings no longer showing in app. Have uninstalled and reinstalled to no avail ### 1/5 — Doesn’t work *2025-08-20, version 1.4* Downloaded the app and all you get is a blank white screen ### 1/5 — Disappointed *2025-08-15, version 1.4* Shockingly bad app simply does not function ### 1/5 — App doesn’t work *2025-08-10, version 1.4* Downloaded to manage my booking after being encouraged to do so by a Brittany Ferries email. Clicked on the app and was greeted by a blank screen which stayed there for 5 mins before I gave up and deleted the app. Come on Brittany Ferries. You have to be able to do better than that. ### 1/5 — Awful *2025-08-09, version 1.4* Doesn’t even open. The e-mails say “don’t sail without the app” but you can they tell me on the phone - I hope so at least. ### 1/5 — Won’t even load *2025-08-08, version 1.4* Tried on many occasions, it just won’t load. White screen is all I got. ### 1/5 — Doesn’t open *2025-08-07, version 1.4* App doesn’t open. Just a white screen. ### 1/5 — Faulty app *2025-07-30, version 1.4* White screen. Not very helpful! ### 1/5 — App won’t load - White Screen *2025-07-30, version 1.4* The app won’t load opens and shows a white screen and gets no further. Tried reinstalling a few times. Waste of time ### 1/5 — Functionality *2025-07-29, version 1.4* App never opens ### 1/5 — Doesn’t work *2025-07-25, version 1.4* Unfortunately it opens up as a blank page and nothing loads. I’ve deleted and tried to re-download - same thing happened. ## Most critical reviews (10 lowest-rated) ### 1/5 — Waterloomoo *2026-08-05, version 1.5.8* I live in Northern Ireland which is British but I need to travel out of Southern Ireland which is Irish. The App takes me to the UK version which is right because NI is UK but we need to use the i.e version to be able to book the Irish ferries but it won’t let me because we’re co.uk ### 1/5 — Terrible App *2026-07-21, version 1.5.7* I couldn’t even get to log on! Now deleted. ### 1/5 — Does not work *2026-06-24, version 1.5.6* Just gives a blank screen ### 1/5 — Doesn’t work *2026-06-19, version 1.5.6* App does not work, signs you out randomly, generally useless ### 1/5 — Only thing that works is the download *2026-05-23, version 1.5.5* The review is the title ### 1/5 — useless it *2026-05-09, version 1.5.5* how can a company like britany ferrys have such dysfunctional it ,i have tried to book through a browzer but it does not work poroperly ,this app does not even work i just get a white screen ,dont you have computers in france come on bf SORT IT OUT!!!!!!!!! ### 1/5 — Doesn’t work! *2026-05-07, version 1.5.5* It just doesn’t work. I have a blank screen when I open it ### 1/5 — N Fruhling *2026-04-08, version 1.5.5* Possibly the worst App in the world ### 1/5 — Dinner time *2026-03-30, version 1.5.4* Only three timed options were offered and two of them were already full. Why so early? We were left with dinner for 6.15. No one in France eats that early. They need to be more flexible. ### 1/5 — Does not work *2026-03-12, version 1.5.3* After downloading, running the app just displays a blank screen. Using iPhone 16 with latest iOS. All other apps I have work fine. ## Most praised reviews (5 highest-rated) ### 5/5 — Very helpful *2025-07-28, version 1.4* The App downloaded and opened normally on my iPhone 16. It’s quite informative. The deck plans are especially helpful. ### 5/5 — Just what was needed *2024-06-19, version 1.0* There is a nautical saying “No point in spoiling the ship for a ha’p’orth of tar” and I believe this the case with Brittany ferries.Great destinations,very reliable and very courteous staff but the food and drink situation on some crossing is woeful.Our recent crossing from Portsmouth to Santander a point in question,relatively full of passengers but ludicrously long queues at the bar.One vending machine which was broken almost from the outset.Truly dreadful and embarrassing quality breakfast items.In contrast the dinner and lunch menu quite acceptable. ### 5/5 — 👍 Works nicely. *2024-06-17, version 1.0* Looks and functions just like the BF website, my trips and account info is all present and correct. No lag or glitches. Excellent 👍👍👍 ### 3/5 — Close *2024-12-30, version 1.1* Shame it just sends you to the website and you have to log in as normal it doesn’t know who you are ### 2/5 — Disappointing *2025-08-22, version 1.4* The app doesn’t communicate real-time info. For example we arrived at Portsmouth early but departure was late. We needed info about whether and how long we could leave our vehicle, but there was none on the app. Similarly on disembarking, the app didn’t help to explain when we should be in our car deck, if there was time for breakfast etc., specially as the English-language announcements on the boat were incomprehensible. Another problem is incomplete info - for example we could see our ticket type but nothing in the app explained the difference between types. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*