# Brivo Mobile Pass — user reviews > 461 indexed App Store user reviews of Brivo Mobile Pass by Brivo Inc., rated 4.70/5 from 163,227 ratings. - Source: https://appshunter.io/ios/app/brivo-mobile-pass/id1033578819/reviews - App overview in markdown: https://appshunter.io/ios/app/brivo-mobile-pass/id1033578819.md - Rating breakdown: 5★ 146,436 · 4★ 6,355 · 3★ 2,512 · 2★ 1,564 · 1★ 6,360 ## What do users think of Brivo Mobile Pass? Overall sentiment: neutral **Pros** - 🚀 Convenient access - 🔒 Secure entry - 👍 Easy to use - 👍 Reliable functionality **Cons** - 🐛 Connectivity issues - 🐛 Unreliable performance - 🔋 Drains battery - 🤖 Poor user experience **Commonly reported bugs** - App crashes on launch - Doors disappearing from app - Inconsistent Siri integration - Sync issues between devices **Most requested features** - Add Apple Watch support - Improve app responsiveness - Provide widget for quick access - Allow customization of door icons ## Newest reviews (15 of 461) ### 4/5 — Cool *2026-08-20, version 4.33.0* Joshua Burton ### 2/5 — Meh *2026-08-20, version 4.33.0* No signal no entry also it’s very slow hopefully you’re not getting chased by a dog or something would rather have a fob ### 1/5 — Ruined my apartment complex *2026-08-15, version 4.33.0* Wish I could leave 0 stars. My apartment is hell to get into now, and this app barely ever works ### 1/5 — Soooo slow *2026-08-15, version 4.33.0* I hate that my building (the Riverie) uses Brivo. It’s so slow and fails half the time. ### 1/5 — Latency is too high to unlock *2026-08-14, version 4.33.0* It will take good amount of time to connect and unlock the apartment door . The latency should be low after being in close proximity ### 2/5 — Functionality *2026-08-14, version 4.33.0* The app does not open the doors effectively. Often you have to try it multiple times on the same door for access ### 4/5 — Awesome *2026-08-14, version 4.33.0* A little slow to respond. And then there’s the surveillance/tracking issue. Otherwise great. ### 1/5 — piece of trash *2026-08-14, version 4.33.0* Unable to get into my home in a timely manner. Turn off and turn on WiFi, turn off and turn on Bluetooth, enter and exit the app, turn off your phone, turn it back on, etc all to get into your overpriced apartment. What a scam. ### 1/5 — Why *2026-08-13, version 4.33.0* Keys are faster ### 2/5 — Dangerous *2026-08-11, version 4.32.0* This app has been in use at the property I live at for almost a year now it is so slow and will randomly grab surrounding doors that if you’re in a rush to get in the door, it’s not gonna happen with the system ### 2/5 — Doesn’t work 70% of the time! *2026-08-10, version 4.32.0* This app is ineffective most of the time and has major connectivity issues. ### 1/5 — magic button broken *2026-08-10, version 4.32.0* another software release that hasn’t been tested well. goes crazy showing different readers in proximity and can’t open what I want ### 1/5 — Driver *2026-08-08, version 4.32.0* Never work properly ### 1/5 — Horrible *2026-08-05, version 4.31.0* App doesn’t work. I’ve struggling to get into work for months now. ### 1/5 — Doesn’t Work *2026-08-03, version 4.31.0* Doesn’t open doors ## Most critical reviews (10 lowest-rated) ### 1/5 — Brivio *2026-08-24, version 4.33.0* Takes me a few times to actually get into the door. It’s too hot out in Nevada to be standing outside for several minutes trying over and over to get into the door. ### 1/5 — Emergency *2026-08-22, version 4.33.0* Emergency contact never answer ### 1/5 — No reliable *2026-08-21, version 4.33.0* Sometimes requires multiple attempts to connect to building. This raises concerns for emergencies. ### 1/5 — Terrible *2026-08-21, version 4.33.0* Only finds access points half the time and usually the wrong one. Takes forever to scan into doors. The keycode randomly stops working. I miss having a fob. ### 1/5 — Works half the time *2026-08-20, version 4.33.0* I have to attempt 5 or 6 times to scan my phone over the door before it opens. It’s ridiculous. I have to close the app each time and reopen it to try again. ### 1/5 — Takes too long and doesn’t work *2026-08-20, version 4.33.0* It takes to long to unlock the door I need to open. I will stand there for 2 minutes closing and opening the app until the doors finally open! It’s so frustrating. A big chunk of the time it doesn’t even work and it says “unable to connect” when the Bluetooth is on. I hate this app but sadly it’s the only one my apartment complex has 😒 ### 1/5 — Barely works *2026-08-20, version 4.33.0* I spend SO much time trying to just get in work I’d call that a job in itself. ### 1/5 — Bluetooth struggles *2026-08-20, version 4.33.0* The bluetooth struggles to pair up at times and lags when opening, I have to close and open the app several times to get it to work ### 1/5 — Terrible *2026-08-16, version 4.33.0* This is a total waste of time. ### 1/5 — The Brivo app is too difficult to use for my to access our fitness center *2026-08-16, version 4.33.0* Every time i get a new device in my family for myself my over 14yo children partner etc it’s very difficult to reaccess our clubhouse using the Brivo app ## Most praised reviews (10 highest-rated) ### 5/5 — great *2026-08-20, version 4.33.0* great ### 5/5 — Easy to use *2026-08-19, version 4.33.0* Intuitive UI that gamified the accessibility of workplace entry while offering assurance of being safe and secure. Thank you for your support and world class service and technology! ### 5/5 — Superb System *2026-08-14, version 4.33.0* This is the most secure system that I’ve had the pleasure of using. ### 5/5 — I wish my apartment didn’t use this app *2026-08-11, version 4.32.0* The app stops working a lot. And it takes forever just to lock and unlock the door. ### 5/5 — Gate operation *2026-08-07, version 4.32.0* I love this app such convenient always work on time never had any problems. Definitely recommend. ### 5/5 — Apple se capability *2026-07-11, version 4.31.0* I think you should add this app compatible with the Apple se model and also CarPlay ### 5/5 — Great way to get in w/ your iPhone! *2026-07-06, version 4.31.0* 20 years without an alternate to having a FOB turned into access if you have your iPhone! What a convenience absolutely love this app!!! now anytime I’m near the office. I have access because I always have my phone!!! ### 5/5 — Works every time! *2026-07-06, version 4.31.0* Use the app on my iPhone and have had no issues. Setup for 2 buildings was easy. ### 5/5 — Amazing *2026-07-03, version 4.31.0* Even I can work it! ### 5/5 — Open my gate *2026-07-03, version 4.31.0* Very convenient --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*