BroadSoft UC-One

BroadSoft UC-One

by BroadSoft

85 ratings
35 reviews
Free

Details

  • Released
  • Updated
  • January 22, 2018
  • January 27, 2022
BroadSoft UC-One screenshot #1 for iPhone
BroadSoft UC-One screenshot #2 for iPhone
BroadSoft UC-One screenshot #3 for iPhone
BroadSoft UC-One screenshot #4 for iPhone
BroadSoft UC-One screenshot #5 for iPhone
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About

This app provides business calling, messaging, and HD video meetings with screen sharing. It allows users to make calls and send messages using their business identity from a unified platform, integrating with popular cloud business applications.

Business Messaging and Calling
HD Video and Screen Sharing Meetings
Business App Integrations
Corporate Directories
Voicemail Access
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What's New in BroadSoft UC

3.9.26

January 27, 2022

Bug fixes and stability improvements.

User reviews

Needs some customization

I use this mostly with good WiFi and it does make and receive calls. Would be excellent if I could pick my Home Screen from the available options. Kinda painful to always open to messages screen, select dial pad from the menu screen, make a call and return to the message screen upon disconnect. Every call shouldn’t need menu plus dial pad taps to initiate. Just leave me where I was or let me pick my Home Screen.
Thanks
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Does its job!

This app does what it needs to do, it makes calls easily and as long as you have decent connection you should be good to go. I use it on an iPhone 11 with mobile data and I haven’t had any issues, except for not being able to keep the call on speaker for the whole duration of the call. Other than that, it’s great and very useful when working from home!
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Not worth it

We were given this service thru CSpire for our business. It does not work. Calls are missed, dropped, and it is constantly signing you out, then you face difficulties signing back in. I’m the meanwhile you loose business. This will put the little guy out of business. Many times, the solutions CApire offer do not work, either. Find someone else!
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Stopped working and now won’t login

When I first installed this on my iPhone XS, it worked fine. I could check messages directly on the app and call people back from the VoIP number. I found it very useful during these work from home times. After a few months, however, it abruptly logged me out.

Since then, I have been unable to use the app. I followed the same instructions as I did initially to re-login. Frustratingly, all I receive is an error message. Compounding my frustration is the inconsistency. The same credentials work just fine on my desktop app. Try as I might, I cannot get it to resume functionality on my iPhone. Very frustrating.
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Not user friendly and unstable

Too bad my company chose to use this. The concept would be great but it only works a portion of the time. The login screen has a bright white background with pale blue font on tiny characters which makes it nearly impossible to see when you’re trying to login. They should not let novices develop apps like this
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Developer apps

FAQ

What does BroadSoft UC-One do?

BroadSoft UC-One is a business communications application that offers integrated calling, messaging, and virtual meetings. It allows users to make business calls and send messages using their business identity, even from personal smartphones, and provides HD video conferencing with screen sharing.

What are the key features of UC-One?

Key features include business messaging and calling, access to corporate directories, call history, voicemail access, basic call setting management, and integrations with common cloud business apps like G-Suite and Office 365. It also utilizes BroadSoft Meet for virtual meetings.

Is BroadSoft UC-One free to use?

The application itself is free to download and use. However, it requires users to be BroadWorks subscribers on a UC-One enabled service provider. You will need to contact your service provider for details on service availability and any associated costs.

What devices is UC-One compatible with?

The description does not specify exact device compatibility. However, it is designed for use on personal smartphones, implying compatibility with both iOS and Android operating systems. Users should check their device's app store for specific requirements.

Who is the target audience for UC-One?

UC-One is designed for business professionals who need a comprehensive solution for their communication needs. This includes individuals who require business calling, instant messaging, and virtual meeting capabilities, particularly those whose service providers offer BroadWorks and UC-One.