# BroadwayBox.com - NYC — user reviews > 71 indexed App Store user reviews of BroadwayBox.com by BroadwayBox, Inc., rated 4.70/5 from 162 ratings. - Source: https://appshunter.io/ios/app/broadwayboxcom-nyc/id430058098/reviews - App overview in markdown: https://appshunter.io/ios/app/broadwayboxcom-nyc/id430058098.md - Rating breakdown: 5★ 129 · 4★ 24 · 3★ 2 · 2★ 4 · 1★ 3 ## What do users think of BroadwayBox.com? Overall sentiment: mixed **Pros** - 💰 Great prices and deals - 👍 Easy to use and navigate - 🎭 Wide selection of shows - 🤩 Love for Broadway - 💯 Highly recommended - ✅ Works well - 💡 Great for last-minute tickets - 🌟 Reliable for best prices - 💖 User-friendly app - 🚀 Seamless ticket purchasing - 🎯 Great go-to source - ✨ Awesome site - 📱 Convenient app - 🎉 Lottery is a wonderful perk - 💯 Best way to do Broadway **Cons** - 💸 High fees and service charges - 🐛 Constant crashing - 💺 Seat assignment issues - 🤔 Discount code problems - ⚠️ Confusing discount process - 📉 Limited ticket chances for traveling productions - 😵 App doesn't work - 🤷‍♀️ Not willing to trust app for purchase - 🐛 App gets stuck - 🔄 Infuriatingly repetitious input - 🐛 App crashes when tagging favorites **Commonly reported bugs** - App doesn't load properly, blank page - Constant crash, cannot get any info - Service charge is too high - Assigned seat differs from selected seat - Problem using discount codes - App gets stuck, crashes, frustrating when trying to pull up discount codes - Email sharing option is a joke - Can't go back to the main menu - Slow when switching screens - App doesn't work, blank page, cannot search - App doesn't load properly - App gets stuck after sending email - App crashes each time you try to tag a broadway show as a favorite - Input data multiple times before it would stick - No 'back' capability - Specific date and time had to be reentered - Get bounced back to the beginning **Most requested features** - Add ticket chances for traveling productions - Improve discount code application process - Fix bugs related to email sharing and app freezing - Improve app stability and prevent crashes - Clarify ticket purchasing process (app vs. Ticketmaster) - Enhance the 'back' capability in the app - Allow tagging shows as favorites without crashing ## Newest reviews (16 of 71) ### 4/5 — Great app *2020-03-29, version 2.5.0* Wonderful to see all the shows you can buy tickets for ### 4/5 — Seems to be good *2019-04-15* Am just looking what’s available on an up coming trip and all seems to be fine with this app. ### 5/5 — Debtim1998 *2019-02-25, version 2.4.3* Love it! ### 4/5 — So far so good *2019-01-15, version 2.4.3* I did go on other websites and see that this app has the better discounted prices! ### 5/5 — Mom I think is going to be better *2018-12-17, version 2.4.3* Geordi is was the day that you come ### 5/5 — Incredible app *2018-12-15, version 2.4.3* I have used broadway box to see shows for a very nice discount. Recommend this app 100 percent ### 5/5 — Best Kept Secret *2018-11-03, version 2.4.1* I’ve found plenty of bargains here ### 5/5 — NeoICU *2018-11-01, version 2.4.1* Love 💕 shopping for broadway 🎭 tickets on this Super User Friendly App ### 5/5 — Broadway Best *2018-09-11, version 2.3.20* So easy to review shows - select tickets - theaters - even seats! ### 5/5 — Great *2018-09-02, version 2.3.20* Love this one ### 4/5 — BroadwayBox.com *2018-08-04, version 2.3.19* Great go to source for all that’s on Broadway! ### 4/5 — Works like it is supposed to *2018-06-19, version 2.3.18* I am very satisfied with this app. ### 5/5 — eureka! *2018-04-27, version 2.3.17* the app is back, baby!! weeeeee :) ty ty ty. ### 4/5 — Great App *2017-09-30, version 2.3.12* Tickets are still high but the best choice of tickets. ### 5/5 — Great app for Broadway lover! *2017-09-24, version 2.3.12* Looking to find great prices for your favorite show? Or just getting information on your favorite show this app is amazing. It's a great resource for someone like myself who loves Broadway! ### 5/5 — First use *2017-08-20, version 2.3.12* On our first use wonderful seats at a great price. It was very easy to purchase and pick up tickets. ## Most critical reviews (10 lowest-rated) ### 1/5 — High fees. Ridiculous *2018-12-24, version 2.4.3* I bought a ticket for Christmas Broadway show I was shocked that a $119 ticket times to became an almost $350 a pair. Stay clear ### 1/5 — Constant crash. *2018-04-01, version 2.3.16* Can’t get it to stay open long enough to get ANY info. ### 1/5 — Never did work, deleted *2013-05-17* Just doesn't do anything other than open a pretty splash screen and some white pages with a flower banner at top. Can't search, can't do a thing but close it and delete. ### 1/5 — App doesn't work *2012-08-08* App doesn't load properly. I keep getting a blank page that does nothing, you can't search or look at anything. ### 2/5 — Ripoff service charge *2018-03-05, version 2.3.15* The site has many good features and seems to work smoothly. Yes, the discount codes are very nice. But a service charge of $48 on a ticket that cost $127 that you print out at home is far is far too high. ### 2/5 — Very touchy app *2011-06-19, version 1.1* Had to input data multiple times before it would stick. Infuriatingly repetitious. No 'back' capability. Of the 7 steps the specific date and time had to be reentered. Then get to steps 4 and 5 and would get bounced back to the beginning. Hope I get my tickets tomorrow! ### 3/5 — Seats *2017-12-08, version 2.3.13* I bought my ticket that you show me, in the B Line. But when process the payment, the assigned seat is the Line J. I'm in disagreement about this. ### 3/5 — Problem using code *2015-09-20, version 2.2.4* I have tried a few times to use the code provided for discount and then at end it say we have a problem ### 3/5 — Mixed rating *2013-05-12, version 1.2* Love the concept of this app. I use it (or try to) regularly. Most of the time, it's fine. But when you're outside the Box Office of a theater, trying to pull up the discount codes, and it goes into its "not tonight, Josephine" mode and crashes, it's extremely frustrating. ### 3/5 — Great, needs more work *2013-01-11, version 1.2* This app is amazing!! Helps get a discount on shows and all, however it's full of bugs: can't go back to the main menu, sometimes slow when switching screens, the email sharing option is a joke! But it's still nice to look through the hundreds if deals available. ## Most praised reviews (10 highest-rated) ### 5/5 — Great prices *2026-01-18, version 2.6.0* I got a great deal on Broadway ticket prices. Thank you!!!! ### 5/5 — Easy to use *2023-08-05, version 2.6.0* Used it to find shows while in NYC. EASY ### 5/5 — Deals on many of the best shows *2020-01-04, version 2.5.0* Get discounts on most broadway shows. ### 5/5 — Great prices *2019-12-19, version 2.5.0* Makes broadway affordable! ### 5/5 — Love *2019-08-23, version 2.4.4* This app is great! I have a lot of favorites ### 5/5 — Love Broadway......Get this app! *2019-06-29, version 2.4.4* Great place to get tickets!!! App works well ### 5/5 — Rating *2019-05-31, version 2.4.4* Great site ### 5/5 — Rachiedoo76 *2019-05-03, version 2.4.4* Great option for theatre lovers ### 5/5 — beachmamabroadway *2019-04-14, version 2.4.4* great for quick reasonable last min tix ### 5/5 — 😊 *2019-03-15, version 2.4.3* Can always rely on bway box for best price & decent seats --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*