# BroadwayHD — user reviews > 162 indexed App Store user reviews of BroadwayHD by BroadwayHD LLC, rated 2.50/5 from 27 ratings. - Source: https://appshunter.io/ios/app/broadwayhd/id1121102145/reviews - App overview in markdown: https://appshunter.io/ios/app/broadwayhd/id1121102145.md - Rating breakdown: 5★ 7 · 4★ 2 · 3★ 1 · 2★ 4 · 1★ 13 ## What do users think of BroadwayHD? Overall sentiment: negative **Pros** - 🎬 Great selection of shows - 🎥 High-quality recordings - 🎭 Ability to watch Broadway productions at home - 🤩 Enticing and engaging content **Cons** - 🐛 Frequent buffering and streaming issues - 🔍 Limited search and navigation features - 💳 High subscription cost compared to content - 🔒 Inability to cast or stream to TV - 🔁 Inconsistent login and account management - 📺 Outdated and clunky app design **Commonly reported bugs** - Shows not playing or getting locked after subscription - App crashes and freezes frequently - Inability to log in or access account on various devices - Inconsistent behavior across platforms (web, mobile, TV) **Most requested features** - Add more recent and popular Broadway shows - Improve video player functionality (scrubbing, resume playback) - Implement Chromecast and AirPlay support - Provide offline viewing and download options - Enhance app performance and stability ## Newest reviews (18 of 162) ### 2/5 — What happened?? *2025-08-13, version 7.2.1* I got a subscription last year and absolutely loved the wide range of musicals and ballets that were on the app/ website. When I went to look for something to watch last night I had been logged out and my password had to be changed. When I was finally able to log in the app was completely different! My favorites folder was empty and most of what I had favorited was no longer on the app, the selection is a lot smaller, and the app is more of a pain to use. I'm seriously reconsidering renewing next month unless something changes. $200 a year for what is currently available isn't worth it. ### 2/5 — Issue with Apple TV App *2025-06-11, version 7.1.3* It’s extremely frustrating scrolling through shows on the Apple TV app since half a second after you hover over an item, the cover (with the very important title) disappears. ### 2/5 — Stopped working across all platforms *2025-01-04, version 6.3.10* I purchased a Mother’s Day subscription for my mother and have renewed it year over year. She really enjoyed the shows but suddenly it asked for a subscription when we select any show to watch even though we have confirmed we have 4 months left on the current subscription. Contacted customer support and none of the troubleshooting recommendations have worked. We have tried the website and apps on iOS and Roku. Won’t renew this year. ### 1/5 — false advertising *2024-12-28, version 6.3.10* i’m so upset because i got this for the sole purpose of watching kinky boots because it shows it on the app advertisement and it’s NOT EVEN ON THERE???? ### 2/5 — Saw some awesome stuff WHEN it worked :( *2024-12-01, version 6.3.10* My husband gave me year subscription for Christmas last year, and I have watched some amazing shows. Though there isn’t a ton of content, I have LOVED and been so moved by some of what I have seen. Unfortunately, the app is horrible. It bumps ,me out again and again, which is a pain. Worse than that several times it has said I don’t have a subscription, when I do… so that ,means asking my husband ( since he bought it) to reach out and to get it working again. This last time we have gone back and forth with Customer Service, and have finally given up. I haven’t been able to get it to work in months, and some of this is my fault because I don’t stay on top of the problem…but it’s like life is too short for apps that don’t work. Also this is not device exclusive - it doesn’t play on my phone/iPad, on the tv, or on the computer. I’m not saying don’t buy this, but know that you are probably going to have to work to use it. ### 1/5 — Non funziona è una truffa *2024-10-15, version 6.3.10* La app è lentissima e da qualche giorno il mio account ha smesso di funzionare non ostante abbia una sottoscrizione annuale che scade a maggio 2025. Ho scritto all’assistenza ma nessuno mi ha risposto. Inoltre l’abbonamento è molto caro ma la maggior parte dei titoli non sono disponibili in Europa. Di sicuro non rinnoverò l’abbonamento oltre al fatto che chiederò un rimborso per i giorni persi a causa di questo disservizio. ### 3/5 — take what you can get *2024-05-23, version 6.3.10* i love the idea of this app so much and the only things i’d say are wrong are how much it buffers/how long it takes to load everything and then the price compared to the selection, but for price and selection i can also understand, it’s just a bit annoying but hey you take what you can get when you can’t spend a million dollars on broadway tickets. :) ### 2/5 — Kiss Me Kate *2024-04-11, version 6.3.10* Always stalling. Very disappointed with this app ### 4/5 — Great! A Question, However *2024-04-08, version 6.3.10* Before I ask my question, I’d like to say that the app has gone through some great improvements since I first downloaded it. However, I do have one question/critique: Will there be a future where we can download shows onto our mobile devices for offline use? It would be nice to be able to watch without Wi-Fi or using cellular data. A lot of other streaming platforms do it (Netflix, Prime, National Theatre @ Home, etc., Dropout). Is it something to do with union rules? As a Broadway lover, some clarity as to why would be much appreciated! ### 2/5 — Doesn’t work great on AppleTV. *2024-03-25, version 6.3.2* The app runs very inconsistently on the AppleTV. It asks me to log in every time I boot the app and oftentimes doesn’t load the film I select. I’m grateful the ability to scan through the films is now available, but now I’m not even able to watch anything most of the time. Pretty disappointing. ### 1/5 — Not working *2024-03-17, version 6.3.2* I purchased subscriptions on my new phone iPhone 15 it won’t let me watch it. It worked on my old phone iPhone 12 for couple years. Please fix the app! ### 2/5 — Not worth the money *2024-02-12, version 6.3.2* The recommendation boxes when paused are very annoying. What are you that worried about screenshots? Also, picture-in-picture is broken. Y'all seriously have the nerve to ask for $15 a month and you can't even have a working app? The selection is wonderful, I just wish y'all would take some pride in this especially for the prices y'all are demanding. ### 2/5 — For the price, I’d expect more *2024-02-08, version 6.3.2* For $20/month, you would think this app would actually perform well. It has a great selection of shows, the only issue is the excessive buffering makes it miserable to sit through an entire performance. Not to mention, the app isn’t available on my smart tv, & it doesn’t allow me to AirPlay from my phone to my tv so I’m not sure what I’m paying for. ### 1/5 — Difficult *2024-02-02, version 6.3.2* Might as well go to actually Broadway ### 1/5 — Good Content, Awful Video Player *2024-01-31, version 6.3.2* Video players should be really, really, really standard. Skip forward, skip backward, cast from your iPhone to your Apple TV…. But holy smokes is this app bad. Only because I’m skilled in finding workarounds was I able to get back to my 2-hours mark in a show, and not have to sit through 1-hour of “double-speed fast-forwarding.” We live in the age of digital content, and the player is worse than going back to VHS. ### 3/5 — Took too long to resolved but finally did. Update *2024-01-27, version 6.3.2* Update: It took about a month to resolve the problem but they finally did. I hope not to go through it again. Meanwhile there is some good content on the service but too few new things are regularly added. I used to like this service. Then, after they took my annual renewal $$ it stopped working for me. Many emails with “customer service” and they stated they closed the case as it is “resolved.” I answered back that no, I still have no access to their content and nothing has been fixed. No reply from them. Is this the only way I can get their attention? Is there any way to get their attention? ### 1/5 — Great streaming titles - app takes away from the service. *2024-01-08, version 6.3.2* Nothing really more. Every other streaming service seems to update the app with lots of functionality, except this one… and it’s been a long while since the app has been updated. There must be something you have improved in the past 9 months??? Plus it seems the reviews have been asking for these features for the past 3 years!!! It seems janky and amateur. Plus it doesn’t seem to hold a username and password. And I have super fast internet and it’s by far the slowest app on my Apple TV. Takes a while to load the thumbnails of the shows. ### 1/5 — Decades old content, high monthly cost, obsolete app construction. *2024-01-04, version 6.3.2* CONTENT: I received a one month gift subscription to Broadway HD. I am pretty familiar with Broadway productions, and this essentially lacks any of them. It is pretty good if you want to see something that’s already been on television or is decades old, but for things that were actually shot in a theater, there’s essentially no Tony winning or even nominated productions in the 2020s. They do have some older productions that apparently they have recently remade for themselves as a direct-to-video production, which have never been shown on any stage anywhere except on Broadway HD, but the quality of the work is more suitable to off off Broadway, i.e., Hoboken, NJ. If not for the one exception to this, a filmed on-stage version of Billy Crystal’s Mr. Saturday Night, there would be little if any Tony nom’d or winning content from on-Broadway or off- Broadway from the 2020s available to view. And it’s competitor, Broadway On Demand, is no better. COST: The cost of this 30 day subscription was $20. No new content, a website that could be rewritten by AI within hours to be much better than it is now, and high cost. Not a winning combination. APP CONSTRUCTION/Apple TV This website is an example of cutting edge graphics and technology – in 2010. You can’t tell when you are clicking something to watch because the background color is medium green and the cursor surround-color is a slightly different shade of medium green. Basically, you can’t tell if you’ve selected something you want to watch or something along side of it. If you find a program you want to watch, there’s a little heart on the side of it. I assumed that meant it would be added to a favorites list. But there is no favorites list, so there’s no way for you to go back into the website and put your finger on what you wanted to watch. Even worse, in order to find that program, you need to know the exact title of it, go into the website’s search engine, type it, and manually to pull it up. It does remember where you left off if you already started to watch it, but otherwise you can’t find it. A couple of smart highschoolers could do a far better job at creating a new version of this website compared to what it is now. The Broadway HD website does not communicate with Apple TV, so if you started to watch something and leave it, it will not appear on the Apple TV watchlist, unlike Disney+, prime video, Paramount, or any websites that are modern. ## Most critical reviews (10 lowest-rated) ### 1/5 — Run! Predatory App! *2026-06-23, version 13.1.0* The advertising is a complete lie. I was offered a seven day free trial with the option to pay $199 for the whole year. Great we are a family of theatre lovers! Not only were there only 4 or 5 actual broadway titles and very little else. When I went to active the trial my credit card was charged $299 (no free trial and $100 more than advertised. Going into the account, after signing up the amounts were drastically different. When you look for a cancellation link it says "contact Apple" luckily Apple look after customers so I got my money back. Otherwise there is no live customer support (just a bot who says "you can cancel for next year's billing". This app needs to be investigated and completely removed. Update: Received a response saying they don't offer a free trial. Not what the Amazon listing says! Although now when you click on the Amazon link it's no longer available, seems like they remove scammy streamers. ### 1/5 — Run! Predatory App! *2026-06-04* The advertising is a complete lie. I was offered a seven day free trial with the option to pay $199 for the whole year. Great we are a family of theatre lovers! Not only were there only 4 or 5 actual broadway titles and very little else. When I went to active the trial my credit card was charged $299 (no free trial and $100 more than advertised. Going into the account, after signing up the amounts were drastically different. When you look for a cancellation link it says "contact Apple" luckily Apple look after customers so I got my money back. Otherwise there is no live customer support (just a bot who says "you can cancel for next year's billing". This app needs to be investigated and completely removed. ### 1/5 — Horrible *2026-05-06, version 13.1.0* Don’t sign up for this. It’s ridiculously hard to cancel a subscription. Apparently once you’ve subscribed you can’t unsubscribe. Still trying to figure out how to get out of this. ### 1/5 — App not opening *2025-12-28, version 10.1.0* Any time I open the app it shows the opening screen , and then blacks out and closes. In general, the iPhone app is quite clunky… ### 1/5 — don’t get this *2025-09-06, version 7.2.1* If your whole point is to make theatre accessible why make it a subscription only thing??? Smh ### 1/5 — Locked out again *2025-06-13, version 7.1.3* I have an active subscription, and every time I turn on the app it locks me out, then I have to log back in and then it tells me I don’t have a subscription that’s active. I reached out to Customer Service and they said that was because I first subscribe through Apple, and then I have to cancel that subscription and subscribe directly to them through their website. I did that and still having the same problems. ### 1/5 — Horrible app *2025-06-10, version 7.1.3* Credentials never save. Have to reenter each time. Support refuses to fix. ### 1/5 — No Bueno *2025-06-01, version 6.3.13* I was excited to download the app and watch shows like Kinky Boots and others in the promo. Sadly, I saw that they were nowhere to be seen. If you’re going to promo your shoes, make sure they stay in your platform. Seriously, not worth it. PS: Sad to see that the issues in the reviews haven’t been taken in consideration since I experienced most of the problems mentioned in reviews from 5 years ago. ### 1/5 — Não funciona mais *2025-05-04, version 6.3.13* Parou de funcionar ha 3 meses, cobra mais caro que o site , que também não esta funcionando , e não reconhece a inscrição. E o suporte nunca responde. Muito triste pois era um dos meus apps favoritos! RIP ### 1/5 — One of the worst streaming apps *2025-04-20, version 6.3.13* This is literally one of the worst streaming apps I’ve ever had. It’s so inconsistent and there’s so much latency and so unreliable. This is why I will not continue the subscription. ## Most praised reviews (10 highest-rated) ### 5/5 — Such a great idea *2024-11-24, version 6.3.10* Amazing ### 5/5 — Titanic *2024-01-20, version 6.3.2* I loved it! It’s an amazing app and worth every penny! I have to learn how to show the programs on my television instead of my phone, although the phone worked fine ### 5/5 — Enticing *2022-06-21, version 6.2.3* I am always finding something that I have meant to see in the past. ### 5/5 — Broadway HD….PRICELESS *2022-05-27* The magic, the joy, the spectacle, the shear genius of some of the finest performances from the great white way to Londons west end and all points in between have been flawlessly captured and preserved for us and generations to come to become inspired, educated and above all entertained by this business we call show! From musicals, dramas, comedy’s, ballets, operas, concerts, documentaries, original independent films, classic television broadcasts of rarely seen gems as well as major motion picture releases from hollywoods bygone era right up to today…there is truly something most unique and special that will appeal to everyone. Being an actor myself to have this footage available to study to devour to simply enjoy is a most cherished and priceless gift that I hope will last through the rest of my days. During these troubled times of war and pandemic we are facing the entertainment industry has been hit by a most devastating earth shattering blow….the industry still is not yet back in full swing globally, so how truly marvelous is it that a troubles art form is able to be represented for those of us so inclined to enjoy in our very homes or on the go from whichever device you may chose to use. To watch some of these stellar performances is a literal master class in and of itself…& to be able to relive some of the best memories of some of the finest works that I was able to witness first hand and to have them at my fingertips to relive and enjoy over and over is perhaps one of the greatest gifts. Bravo Broadway HD! May your curtain never come down! **Developer response:** Hello Dennis! Thank you for your wonderful review. We hope you continue to enjoy the shows. ### 5/5 — as good as it gets *2022-05-15, version 6.2.3* broadway hd is thebest in live theatre on a digital platform - great variety, extensive range and always something new to anticipate. ### 5/5 — Very nice *2022-01-27, version 6.2.1* I enjoy this app and the shows very much. There is a lot to choose from. I wish if I stopped watching a show for a day or whatever the case is it would allow me to pick up where I left off, but it starts me over at the beginning. ### 5/5 — To people asking for a “rewind” feature *2020-12-31, version 6.1.2* I just downloaded the app. I have not used it on my IPad yet, but have been watching through the website for quite awhile. If you downloaded this app and have paid money to this site I assume you are a lover of LIVE Theatre. This gives you that opportunity at home. You don’t ask the actors to repeat things at the theatre...accept the fact you may not be able to here which keeps the realism of the experience. Thank you BroadwayHD for being here for us while the world figures out how to safely bring live, in person, in a theatre with other human beings back to us. ### 5/5 — My review on BroadwayHD *2020-12-09, version 6.1.2* I gave this 5 stars because it has the best musicals but the only problem I have if they should update and add more musical broadway musicals like Hamilton, Rent, dear Evan hensan, and a whole lot more so hope they read this and add a lot more shows on the app. ### 5/5 — Amazing *2020-09-06, version 6.1.1* I’m a huge theater kid and ik some people think it’s weird for a teen to love broadway but I do I got a free months free from my aunt it’s amazing. It has my favorite show falsettos and some amazing shows like Ruthless, Kinky Boots, Carousel, and many more. Also amazing plays. I love this so much 💖💖💖 ### 5/5 — Past issues resolved now a Great app! *2020-05-31, version 6.0.0* I, as other reviewers mentioned, had problems using the BroadwayHD app in the past. Now, with the recent upgrades, this app works great ! Fantastic content, great working app ! Well worth the cost. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*