# Broken Promises Official App — user reviews > 28 indexed App Store user reviews of Broken Promises Official App by Broken Promises Co., LLC., rated 4.80/5 from 279 ratings. - Source: https://appshunter.io/ios/app/broken-promises-official-app/id1527334393/reviews - App overview in markdown: https://appshunter.io/ios/app/broken-promises-official-app/id1527334393.md - Rating breakdown: 5★ 248 · 4★ 18 · 3★ 4 · 2★ 0 · 1★ 9 ## What do users think of Broken Promises Official App? Overall sentiment: mixed **Pros** - 💜 Favorite brand - ✨ Dope product, amazing quality - 🤩 Inspiring artwork - 👍 Easy to use app - 🚀 Early access to drops - 💯 Excellent clothes quality - 👌🏽 Checkout simplicity - 🤩 Clean product layout - ✨ Aesthetic on point - 🌟 Lookbook homepage - 🔥 Straight fire app - 💯 Lit app creativity - ✨ Killer items - 🚀 New drop notifications **Cons** - 🐛 App broken, unable to shop - 🐛 Items disappear at checkout - 💸 Money taken for unavailable items - 🐛 App logs out frequently - 🐛 Cannot see typed text - 💸 Obscene shipping rates - 🐛 Horrible company stole money - 🐛 Fake shipping messages - 🐛 Customer service non-existent - 🐛 App crashes frequently **Commonly reported bugs** - Unable to find product - Items disappear at checkout but money is taken - App logs out every time - Cannot see what is typed - App keeps crashing **Most requested features** - Fix app to allow shopping - Prevent items from disappearing at checkout - Ensure checkout doesn't remove items but still charges - Keep users logged in - Improve visibility of typed text - Reduce shipping rates - Improve customer service responsiveness - Fix app crashing issues ## Newest reviews (13 of 28) ### 5/5 — Great app!!! *2020-10-12* so stoked to see bp has an app that is super convenient and easy to use. not to mention the early drops are a great perk! highly recommend! ### 5/5 — Awesome! *2020-09-09, version 1.1* An amazing app for an amazing company! ### 5/5 — 🖤🥀 *2020-09-08* We love to see BP making its way on to the App Store only up from here ### 5/5 — The Stars Say Everything! *2020-09-08, version 1.1* BPCo. JUST GETS BETTER AND BETTER ! ### 5/5 — Easy and awesome! *2020-09-04* I hate browsing on shopping apps bc I usually feel lost or I’m not finding what I’m looking for, but on this app, I found myself scrolling for more!!! Plus so easy to use, and checkout was ridiculously simple.. 👌🏽 So dope. Love ### 5/5 — Easy to use *2020-08-30, version 1.1* New drop notifications!! Great feature ### 5/5 — Jess *2020-08-28* Loveddd using this app to purchase from Broken Promises! It was super easy to use and such a fun way to shop! Will definitely be using it again to shop with BP. Also loved the layout of the products, sooo clean! 🤩🤩🤩 ### 5/5 — ❣️ *2020-08-27* Love broken promises! So happy they have an app now. Easy and convenient to shop ### 5/5 — Innovative *2020-08-27* Probably the coolest site I’ve been on using my phone. Almost feels like you’re still on desktop. Aesthetic is on point!!! ### 5/5 — Super dope app!! *2020-08-27, version 1* I love the platform! Super easy to use and shop all the sick ass clothes! The home page itself is a whole as look book! Love the app!! Such a dope brand ### 5/5 — Straight fire!!!! *2020-08-26* This app is on point. They got everything you need. If not, you don’t need it!!! ### 5/5 — Me likey *2020-08-26* Yo this app is lit. The creativeness of the brand popping of my screen! Dare I say it’s better then sinking your teeth into a crispy dill pickle..... naw but hella close. I give it 10 outta 10 inches 🍆🍆 🤘🏼 ### 5/5 — A+++ *2020-08-26, version 1* Great site, lots of killer items! Good job Broken Promises ## Most critical reviews (10 lowest-rated) ### 1/5 — App broken *2025-12-02* Won’t let me shop at all says unable to find product no matter what I category I choose. ### 1/5 — Stolen 43$ dollars so lame *2023-04-01, version 4.1* Horrible company stole my money then sent a fake shipping message. Cheap bums ### 1/5 — Good app terrible customer service *2022-12-10* App works well but good luck getting them to ship your order and customer service is non existent so you won’t get any help at all ### 3/5 — Shipping *2023-11-01, version 4.9* I hate how obscene the shipping rate is ### 4/5 — Weird *2025-02-01* Sometimes stuff shows up that you can’t even buy and when you checkout it removes the item but still takes your money ### 5/5 — The app *2024-10-29* The app would be cool if it didn’t log me out every single time I use it or check it I don’t got money like that so I can’t just keep buying stuff to stay logged in ### 5/5 — New fanboy *2024-08-09* Fix your app please. I can’t even see what I type… but frfr I love your brand… heartbreak gang till the end #200 ### 5/5 — 💜💜💜 *2024-03-21* Forever my fave brand! Dope product, amazing quality, sweetest brand owners I’ve ever met!! ### 5/5 — Quality *2023-07-19* The quality of the clothes I get are excellent and fit perfectly. Thank you BROKEN PROMISES! ### 5/5 — Love this brand! *2023-04-06* I’m a musician on the jazz and improvisation side of things and this brand is just my thing! The artwork gives so much inspiration to me as I write and record songs for school. This app is also insanely nice, makes it easier to see what y’all have :) have a nice day BP!! ## Most praised reviews (5 highest-rated) ### 5/5 — Broken promises app *2021-10-30* That app keeps crashing every other time I click on something ### 5/5 — Amazing *2021-04-25* This is how clothing brands should set up their apps. I recently revived my package and getting the card telling me about exclusive products was the perfect way to get me interested. It made me feel apart of a special group of weirdos. They are one of the clothing brand app I have as the others are for convenience. Only bad thing is most of their app exclusives are out of stock right now lol. ### 5/5 — Amazing!!!!!!!!!!!!! *2021-04-15* It’s great and easy to use really gets you lost in their brand because it’s so good ### 5/5 — Broken Promises *2020-11-06* Not only one of my favorite brands now, but one of my favorite apps to go searching for the New Merch! Couldn’t be more satisfied with this app AND ITS MUSIC!😎 ### 5/5 — I get to shop early for my favorite brand!! *2020-10-12* Never been so excited about an app. It’s fun to use but most of all app users get to shop every week’s drop way ahead of everyone else. So glad this was launched before their biggest sale of the year every year. Come onnnn Black Friday! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*