# Bronx Zoo - ZooMap — user reviews > 20 indexed App Store user reviews of Bronx Zoo by ChalkLink, LLC, rated 4.40/5 from 58 ratings. - Source: https://appshunter.io/ios/app/bronx-zoo-zoomap/id1549480612/reviews - App overview in markdown: https://appshunter.io/ios/app/bronx-zoo-zoomap/id1549480612.md - Rating breakdown: 5★ 48 · 4★ 0 · 3★ 3 · 2★ 1 · 1★ 6 ## Newest reviews (3 of 20) ### 5/5 — Great companion guide *2021-06-01* This app is super intuitive and a great guide when you are in the zoo. **Developer response:** Hello metroman248 - Thanks so much for the great review - we hope our apps are intuitive and help our users to have a better experience. Have a great day and please look for the app in other zoo locations around the US. - Team BetterMaps ### 5/5 — Adding a 4th dimension to mapping tools *2021-05-25* This app tells you where to go once you’re there. It adds an entirely new dimension to mapping tools by interacting with the user once they are at their destination. How many times have I gotten lost in a theme park or zoo or other large space and needed directions? Too many. And with safety and security top of mind these days, this tool could come in handy in a time of need too. This app has lots of uses. **Developer response:** Hello rhtsavannah - thank you for your amazing comments - we are SO glad you liked the app, please tell your friends :) ### 5/5 — Mrs. N. De Block *2021-05-23* Great experience **Developer response:** Hello Aunt Noog - thank you for your comments, we are so glad you had a great experience. Please tell your friends about us - Team BetterMaps ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage scam app *2025-07-23* This is a scam. It’s a useless app ### 1/5 — 3/4 of the time useless *2024-06-16* Very little signal in the park, some dead zones so a good part of the time the map was useless. **Developer response:** Hello Helpful - We are sorry, but very little signal doesn't stop our app's ability to navigate - I think there may have been something wrong with your phone. We have access to the internal GPS of your iPhone (all iPhone 14 and later models have GPS and can connect to satellites to use navigation). We built our app in native code and have access to all internal workings like GPS and Satellite connectivity, which means we can provide directions no matter your connection. This is why we are even better than the map the Bronx Zoo uses, as they use a web-based navigation and cannot connect to the internal GPS, but we can and do. So again, if your navigation didn't work you either have an older phone or your phone wasn't working well. Please, before you give us a 1-star review, CONTACT US and let's see if we can't fix the problem or at least talk you through it. We are always willing to help. My personal email is: michael.youmans@chalklink.com - we hope you had a great day at the zoo! Thank you ### 1/5 — Total rip-off *2023-08-30* Stick to the website it’s free. Does the same thing. This app is a rip off. You already pay so much to enter the zoo and they make you pay for a virtual map too. Rip off **Developer response:** So sorry you feel that way - but we are NOT part of the Bronx Zoo nor are we working with them in any way. We are an independent company and we didn't want to inundate users with tons of ads so we ask for $1.99. On top of that, we don't do the same thing as the map the Bronx Zoo provides - ours is built in native code and is an APP and can use GPS and satellites and doesn't need to be connected to the internet - theirs is a web-based solution that must have an internet connection (which in the zoo is very spotty). Their map can't use Satellite or GPS and is NOT even an app... Giving us a 1-star review because you didn't like paying for the app (which no one forced you to purchase in the first place), is not very nice. But thank you for your feedback and we hope you had a great day at the zoo. ### 2/5 — Cool idea, but don’t bother. *2025-06-19* Works and a native app would be nice, but very mediocre. Food and drink locations super out of date, pins in random parts of the US. UI very dated. The Bronx website map is better, waste of money. ### 3/5 — Good map ,glitchy gps sometimes *2025-05-28* good map but it glitches compared to the gps location its off this needs improvement ### 3/5 — No stroller option *2024-07-04* Great idea but if you’re pushing a stroller the routes the app suggests aren’t always suitable. The app could use an accessible route mode to make it helpful for people using wheels to get around. The zoo itself does have accessible options but we expected this app to consider that. **Developer response:** Hello worldofmorris - I would love to put in a stroller option (as I am the owner and I have a 16 month old son), but doing so costs literally in the high thousands of $$ and we just don't have that kind of budget yet. We are a small company and do what we can and I think we have a darn good app for doing this ourselves... 3 stars for not having a stroller option is a bit harsh, but thank you for your feedback. ### 3/5 — Show me what I want to see! *2023-03-11* This app may be useful when you’re at the zoo, but not when you’re planning your trip. 1) The menu is not useful outside the zoo: If I find the butterfly garden in the list of experiences, the app should show me the location. But outside the zoo, the app can’t show you how to walk there, so it won’t highlight the butterflies on the map. 2) The map is also not useful outside the zoo: it’s too overwhelmed by the many large icons. Let me choose which icons to see! If I’m using public transit, let me hide the parking icons; if I’m not buying food, let me hide the food icons. **Developer response:** Hello @1M0A0T1T1 - Thank you for your comments. No, we are not accessible outside the zoo as it would actually map you from wherever you are back to the zoo - so if you were in Phoenix, AZ you would be mapped from there to the zoo and it would make your experience worse. Also, the mapping and information is all meant to be used within the confines of the zoo itself for a more natural feel. As for the icons - you have a good point. We are trying to take more icons off the map so that it doesn't look so confusing and we think your idea of allowing users to choose the groups of icons is a good one, so look out for this in future releases of the BetterMaps app. Thank you again for your comments and suggestions. ### 5/5 — Great map for while in the zoo *2024-08-18* Great map for while in the zoo **Developer response:** Hello Fishlover 1046 - thank you for your review, we appreciate it and hope you had a great time at the zoo!! ### 5/5 — Very helpful *2023-04-20* Got us around d with ease **Developer response:** Hello AppReviewer99445827 - We are so glad that you found the app useful. Thank you very much for 5-stars - we really do try to create the best apps for our users. Have a wonderful day! - Team BetterMaps ### 5/5 — Weekend getaway *2022-08-28* Loved it! **Developer response:** Thanks very much @MCMB1976 - we are so glad you "loved it!" Please feel free to pass us forward. :) ## Most praised reviews (7 highest-rated) ### 5/5 — Awesome gps ! *2022-02-24* Gps included , guide to park **Developer response:** Thank you so much @deseq - we appreciate the review. Please feel free to pass us forward to anyone else who is visiting. All the best!! ### 5/5 — Great and Real *2021-12-29* Has everything that’s in the Bronx zoo **Developer response:** Hello @Sound for me - So glad you liked the app - please do share us with your friends and family at any time! ### 5/5 — December at Bronx zoo *2021-12-19* Despite being winter, our visit to the Bronx Zoo. Has been the best zoo experience of our lives. **Developer response:** Hello lallenw - we are so glad to be part of your amazing experience at the Bronx Zoo - please tell your friends about us when they come to visit any of our zoos. Team BetterMaps ### 5/5 — 1st time using *2021-08-14* For 99 cents this is a pretty good map. Types which animals we wanted to see (not a follow in order type of person) and gave out the route which we followed. Gives feeding times and food locations. **Developer response:** Hello tisabelp - Thank you so much for your wonderful review, we are so glad you had a great experience with our app. Team BetterMaps ### 5/5 — Amazing app *2021-06-15* Shows so many animals. Map is perfect and so easy to use. Kids can learn also. **Developer response:** Hello arlo joy - Thank you for your wonderful comments - it is a joy to serve people like yourself. Please tell your friends about us. Team BetterMaps ### 5/5 — Great app! *2021-06-11* Excellent to have with kids. Lots of information, and it takes you right to the animals you want to see. Thank you. ### 5/5 — Goes above and beyond *2021-06-04* The information about each of the vast number of animals is impressive! **Developer response:** Hello another animal lover - Thank you for your kind review, we are so happy that you like the app - please look for our apps in other zoos, parks and outdoor locations around the US. - Team BetterMaps --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*