# Brook Health Companion — user reviews > 25 indexed App Store user reviews of Brook Health Companion by Brook, rated 4.50/5 from 692 ratings. - Source: https://appshunter.io/ios/app/brook-health-companion/id1100979522/reviews - App overview in markdown: https://appshunter.io/ios/app/brook-health-companion/id1100979522.md - Rating breakdown: 5★ 510 · 4★ 93 · 3★ 45 · 2★ 18 · 1★ 26 ## What do users think of Brook Health Companion? Overall sentiment: mixed **Pros** - 👨‍⚕️ Supportive health coaches with quick response times - 📊 Comprehensive health tracking (blood pressure, medications, food, sleep, steps) - 🔔 Helpful medication reminders and notifications - 💡 Automatic data collection from fitness devices - 📱 Useful dashboards and health information - 🎯 Motivating for health management and accountability - 👍 Easy to use interface (for some users) **Cons** - 🐛 App frequently freezes and crashes - 😤 Excessive manual data entry required - 🔐 Login/authentication issues - 🤖 Chatbot responses feel generic and unhelpful - 📱 Requires constant phone access - 🎨 Childlike imagery and design - ⚙️ Difficult controls and navigation - 🔄 Recent UI changes less intuitive than previous version **Commonly reported bugs** - App freezes on startup and during use - Unresponsive buttons and icons - Persistent freezing even after reinstallation and phone wipe - Email authentication not recognizing valid credentials - App hangs repeatedly making it unusable **Most requested features** - Improved meal logging interface - Better offline functionality - More sophisticated chatbot with real expert responses - Fitness watch integration without phone dependency ## Newest reviews (5 of 25) ### 3/5 — Changes to Brook *2024-09-25* I preferred the old method of recording my meals. ### 3/5 — Brook *2022-09-09* It’s hard to follow ### 2/5 — Just ok *2017-10-18* The imagery feels a little bit childlike, and features are just ok. There’s alotta manual entry required. ### 4/5 — Just the app I was looking for! *2017-02-23, version 1.3.3* So far I am loving this app! It tracks my sleep and steps and I can enter my diabetes stuff like blood sugar and meds. Plus a wellness coach answers any of my health questions! ### 4/5 — Cool concept *2017-02-23, version 1.3.3* Lots of chat bots out there for silly things like ordering pizza and checking the weather. SUPER cool to see one focused on something that's actually impactful: keeping people healthy! ## Most critical reviews (10 lowest-rated) ### 1/5 — Apps *2025-11-16* Won’t let me open it up says my email is not mine. ### 1/5 — Failed *2025-01-10* I don’t carry my phone with me so I miss a lot. No fitness watch. ### 1/5 — Hard to Get Started *2024-09-11* Controls hard to use ### 1/5 — Poor performance *2022-12-23* App repeatedly hangs. Unusable. ### 1/5 — Doesn’t work for me *2022-12-21* It looks like it’s collecting data, but the app is frozen and tapping on icons in buttons does nothing. ### 1/5 — Freezes *2022-12-10* While I love the idea of the scale and blood pressure cuff sending the information right to my doctor, the app freezes on my constantly and I have to uninstall it, re-download . Once I sign back in it works for 3 screens and freezes again. ### 1/5 — Broken *2022-09-18* App always freezes. Deleted, reinstalled, wiped phone, etc. no matter what the app instantly freezes when opened. ### 1/5 — Chat Bot Central *2020-11-10* Literally anything you do on the app and you get bombarded with generic googled responses from a chat bot. I have the ability to look things up. I don’t need a bot being rude. ### 2/5 — Tough *2025-08-13* To much detail required and not easy to input medications ### 2/5 — Love *2022-01-19* Easy to us works great lots of support ## Most praised reviews (10 highest-rated) ### 5/5 — So Very Thankful for Brook *2025-04-14* I’ve been a Brook student for a year and 3 months now and I ware my Fitbit everyday 24/7 and this has helped me immensely improve very much my health. I m thankful for the precious nurse who calls me every month to see how I’m doing. Thank You Brook for your life changing services to me. Tony J. ### 5/5 — Happy *2023-02-11* I really find this app very informative and a great way to answer any questions that might come up and love it ### 5/5 — App *2023-01-13* I really enjoy this app it keeps you on your toes and good med Reminders ### 5/5 — Encouraged *2022-12-15* I appreciate the encouragement from the coaches and quick response time ### 5/5 — Love this app! *2022-11-15* I love the Health Coaches and the information they share. Also love that I can keep track of so many things like my blood pressure, food and medications. ### 5/5 — Controlling hypertension *2022-10-26* I use this app daily to monitor my blood pressure levels. It helps me to remember to take my medications daily and to take measures to keep my pressure at healthier levels. Taking my health seriously ### 5/5 — Health *2022-01-18* Entering my information makes me more concerned with my health. ### 5/5 — Really good *2017-04-04, version 1.4.2* This is a great app for anyone managing diabetes. Keep up the good work guys and gals! ### 5/5 — Brook App review *2017-02-24, version 1.3.3* Brook app is easy to use and keeps me on track with med notifications and reminders to check and log my sugar. It collects a lot of info without me even having to do anything - like steps and sleep data. And I love the interesting tips and useful dashboards. This is a great tool for anyone who is trying to keep track of everything they need to manage their diabetes and achieve better sugar control. ### 5/5 — Great app awesome customer service *2017-02-23, version 1.3.3* Great app that allows me to track my diabetes and communicate with REAL nutrition experts. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*