# Brooklyn Nets — user reviews

> 84 indexed App Store user reviews of Brooklyn Nets by Brooklyn Nets, rated 4.20/5 from 105 ratings.

- Source: https://appshunter.io/ios/app/brooklyn-nets/id570867939/reviews
- App overview in markdown: https://appshunter.io/ios/app/brooklyn-nets/id570867939.md
- Rating breakdown: 5★ 73 · 4★ 5 · 3★ 5 · 2★ 3 · 1★ 11

## What do users think of Brooklyn Nets?

Overall sentiment: negative

**Pros**

- 👍 User-friendly and easy to navigate
- 📱 Great for staying connected with the Nets
- 🎟️ Convenient for accessing tickets
- 🌟 Rewards program is a highlight
- 📰 Provides news and highlights
- ✨ Nice looking and convenient design
- 💯 Good app for basic Nets fan needs
- 🚀 Smooth performance
- 🤩 Awesome interface
- 👍 Well-designed app

**Cons**

- 🐛 App crashes frequently
- ⚠️ Tickets disappear from the app
- 🚫 Rewards not honored
- 📉 Lost rewards with upgrades
- ⏳ Ticket transfers delayed/laggy
- ❌ Support unresponsive
- 📢 Spam notifications
- 🤔 App focuses too much on ads
- 🔄 App requires constant updates
- 📉 Schedule errors (pre-season as regular season)
- 🚫 Limited roster view
- ⚠️ Issues with Apple Wallet download
-  cluttered layout
- 🛒 No in-app store access
- 📧 Email verification issues
- 🪲 Bugs with iOS 9
- 📍 Zip code issues for international users
- 📊 Stats not always updating
- 🔗 No link to league pass streams
- 📉 Standings upload delay

**Commonly reported bugs**

- App crashes upon opening
- Tickets disappear after viewing
- Rewards not honored after purchase
- Lost rewards after app upgrade
- Ticket transfers are delayed and laggy
- App crashes when trying to log into account
- App crashes when accepting transferred tickets
- App crashes when trying to download to Apple Wallet
- Email verification not received
- App crashes on iOS 9
- Stats do not always update
- Standings upload slowly
- App crashes when clicking on live score
- App crashes with new update
- Chant account crashes the app
- EWallet feature login issues
- Pass download failed error

**Most requested features**

- More stickers/emojis
- NBA scoreboard page
- Box score feature
- League scores section
- Calendar view for upcoming games
- Add all games to calendar option
- Mobile version of the online store
- More experiences for rewards program
- Team-specific notifications with league pass link
- Ability to view other team rosters

## Newest reviews (10 of 84)

### 3/5 — Schedule is messed up

*2023-10-14, version 4.5.7*

Usually a good app, but for some reason now posting pre season scores as regular season games, and adding them to the W/L record? It’s hard enough to follow the game in the UK as it is.

### 4/5 — One wish

*2021-02-02, version 4.1.0*

Fantastic app missing just one thing. If there was an NBA scoreboard page it would be my go to for everything. Official NBA app still leaves a lot to be desired.

### 3/5 — Not what I expected!

*2020-12-31, version 4.0.9*

The app provides highlights and interviews, but appears to be more about ads and ad revenue than the actual team.

### 5/5 — Cool

*2019-07-10, version 3.4.8*

Love this app Though still miss nets advantage perks! As a season ticket holder and fan this is really convenient and nice looking too. Brooooklynnnnn

### 4/5 — Not allowing download to Apple wallet

*2018-02-14, version 3.3.0*

Logging in to my season tickets and the app won’t allow a download to Apple wallet. Says “pass download failed. An error occurred.”  Has been working Ok this season until now.

### 1/5 — Poor "Upgrade"

*2016-08-14, version 3.2.0*

Ever since the app was "upgraded," every time I attempt to access My Chant Account, the app crashes.

### 1/5 — App bumps me out after I insert the password

*2016-03-10, version 3.1.0*

Please fix it

### 1/5 — R

*2016-03-08, version 3.1.0*

Same, both my fathers chant account and my chant account crashes the app upon sign in after this update.

### 1/5 — Leaves a lot to be desired

*2015-12-16, version 3.0.0*

It seems like it would be easier to win the lottery than successfully login to the eWallet feature. The chant account also crashes all the time.

### 1/5 — Bugs

*2015-11-02, version 3.0.0*

Every time you accept a transferred ticket, the app crashes and reboots. Then you have to re-enter login credentials to access. The Chant Account is not easily accessible either.

## Most critical reviews (10 lowest-rated)

### 1/5 — Season ticket holder 2023-2025

*2026-01-16, version 6.0.3*

For two seasons I was a ticket holder. I believe 2023 was the launch of the app (at least the MyBrooklynRewards for ticket holders). For two years I accumulated points and spent them freely. However my final purchase redeeming a piece of Nets merchandise for 17,500 points- BSE and the Nets refuse to honor my exchange. I had two agents during my two seasons and both are now ignoring my requests for help. I spent close to $10k or more and now that I am a student and unable to maintain my membership they ignore me over a coat maybe worth $200. Shows you they don’t care about the fans just their bottom lines.

### 1/5 — UConn

*2025-12-18, version 6.0.2*

This app is not directing me to my ticket for Saturday’s game vs. Iowa..

### 1/5 — This app is terrible

*2025-11-10, version 6.0.1*

I got this app to see my favorite NBA(raptors) team play the nets I bought tickets and transferred them to the app then the day before went to Check the app just to make sure everything was still right and there wasn’t anything else I needed to do as soon as I clicked to view my tickets they disappeared and I could not get them back even reloading the app making sure my linked Ticketmaster account was correct so I can even prove I have tickets but can’t access them in the app even contacting support didn’t help as they said they’d contact me only to never do so as a result I will never be using this app or going to a nets game again as I will never get that money or those tickets

### 1/5 — playoffs run when please

*2025-08-15, version 5.0.0*

app mid

### 1/5 — Lost all my points

*2025-08-09, version 5.0.0*

I lost my access to my rewards with the upgrade!!

### 1/5 — Awful App - Always Need Updates & Lags

*2024-03-22, version 4.6.0*

I am always having issues with this app never updating my events or tickets properly. I have to constantly sign out and in again and even then it barely works. Ticket transfers get held up and lags for me whether on WiFi or my cell phone. It makes that part of utilizing the app impossible! Ugh!

### 1/5 — Crashing

*2022-02-02, version 4.3.5*

App keeps crashing with new update. Please look into this!!!

### 1/5 — Love the Nets but...

*2021-05-05, version 4.2.0*

Please don’t spam my phone with notifications for some product unrelated to the team. I don’t care about BioSteel and getting a coupon code. For now, I am deleting this app.

### 1/5 — Bleh

*2016-10-16, version 3.2.1*

Crashes, poorly laid out, ads to watch clips, ads for Ticketmaster.  "Arena?" Why can't we buy tickets through the schedule area? Disappointing.

### 1/5 — Crashes

*2016-08-17, version 3.2.0*

App crashes every time I try to log into chant account. Please fix it.

## Most praised reviews (10 highest-rated)

### 5/5 — Rewards App

*2024-11-20, version 4.8.2*

Honestly the best part about this app is the rewards that comes with being a Nets season ticket member. They constantly are posting awesome giveaways and their teams customer service is always spot on. Really appreciate them and love the app.

### 5/5 — Roster

*2022-09-30, version 4.4.3*

It won’t show other rosters it only shows the nets roster for other teams

### 5/5 — More Stickers please

*2022-09-13, version 4.4.2*

Right now there are only 6 text Emojis/Stickers from like 2 years ago.  I’d love to get a bunch more and updated with players, animations, etc.  Just a thought since I love having them available but the current 6 leave more to be desired

### 5/5 — Great for Content and Tickets

*2022-04-20, version 4.3.7*

Easy way to go Nets news and easy to scan my season tickets to the game. Benefit wall and member card work great for our family.

### 5/5 — Best wish to James Harden !

*2022-02-11, version 4.3.5*

Everyone may be surprised at this thing that he leaves Brooklyn to 76ers ．please respect his choice ．

### 5/5 — This app saved my life!

*2020-12-28, version 4.0.9*

Recently I was having a tough time because of all this covid stuff, but since I downloaded this app, I’ve been able to keep up with Brooklyn!! I love how the app tells you how much each player weighs ... it’s super helpful. Hopefully I can grow to be as tall as them. Thank you Brooklyn, and thank you Steve Nash!!

### 5/5 — Good app

*2020-09-04, version 4.0.6*

No clutter and does everything you would want it to do

### 5/5 — Lets

*2020-05-01*

GO NETS!!!! Never owned any merch but really hoping i get some!!!

### 5/5 — Love this app

*2020-02-16, version 4.0.1*

Nets are good everyone else is trash

### 5/5 — User friendly!

*2020-01-21, version 4.0.1*

Love the app and easy to navigate!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*